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Hennie Addresses COVID-19 by Helena 23 hours ago Permalink/Reply Verified Reviewer
Thanks for sharing - it makes everything just so much more personal. We are looking forward to our tour ... just one year later :) 2021 here we come.
Hennie Addresses COVID-19 by Lisa Smoak 2 days ago Permalink/Reply Verified Reviewer
Hennie & company,Thank you for the encouraging and uplifting words. I wish you all the best during this very difficult time. We are not scheduled to sail (bike) until October, and who knows what the circumstances will be at that time. Stay healthy.
Hennie Addresses COVID-19 by Hennie 1 day ago Permalink/Reply Staff
Thank you Lisa for your comments.Hopefully you can go on your trip, that would be wonderful for all of us.In the mean time stay safe as we all are trying to do here in rural PA as well.
Hennie Addresses COVID-19 by Angela N Scheibe 6 days ago Permalink/Reply Verified Reviewer
Aww, it was so nice to hear from you. I loved your personal story and now I feel I know some of you, like Carla, whom we've had conversations about our scheduled trip in June. Both my husband and I are thankful to have placed ourselves in your hand to go in what we expect to be the most anticipated adventure of our lives. We will have to postpone for now, but we are looking forward to our next try with Tripsite, with peace of mind knowing you care.We will do what we must, following the guidelines and governmental orders, and stay positive and certain that this too shall pass soon and life will be richer. So long for now. Angela & Steve Scheibe
Thank hou so much for your nice words Angela and Steve.We do have trying times but people like you keep us going.Stay safe. Love you all.
Hennie Addresses COVID-19 by Peg Hanson 7 days ago Permalink/Reply Verified Reviewer
Everyone at Tripsite:Please know that THE MINUTE this awful situation has our world in a better place I will be booking my yearly bike tour. All my travels with TRIPSITE have brought me such joy and so many wonderful memories. I send all my positive energy to you and your many partners throughout the world. Stay strong and bike on!!!Peg Hanson
Hennie Addresses COVID-19 by Maryann Williams 2 weeks ago Permalink/Reply Verified Reviewer
Thanks for your blog. We are scheduled for a France trip May 2, supposedly leaving the states on April 28. I'm looking forward to hearing from you as to what our options may be, fully understanding that this epidemic impacts everyone. Thanks for your work on our behalf...Maryann
Dear MaryannMay I assume you have heard from one of us?
Hennie Addresses COVID-19 by Kevin Armstrong 2 weeks ago Permalink/Reply Verified Reviewer
Hennie and the whole Tripsite staff,
My brother and I are behind the Tripsite family. It is hard to find a company like yous that not only talks the talk but Bike the talk. No matter how this year plays put we will continue to come back and enjoy the amazing service and the great selection of tours available. We also know how we need to not only support your company in these trying times but you partners in all of the countries around the world who being hit hardest.
We look forward to exploring with the Tripsite family!
Kevin & Fulton
Hennie Addresses COVID-19 by Martha Harding 2 weeks ago Permalink/Reply Verified Reviewer
Thank you for this note. We are still optimistic for our September travels. We will continue to look out for your updates. Thank you also for sharing your story. Half of my Heritage is Dutch. My mom is a Dutch war Bride who married a Canadian who helped liberate her village of Haren all those years ago. Congratulations on the 75th Anniversary of the Liberation of Holland!
Hennie Addresses COVID-19 by Gerald Richardson 2 weeks ago Permalink/Reply Verified Reviewer
Just wondering what you know about our trip on May 31. Thanks
Hennie Addresses COVID-19 by Jehiel from Tripsite 2 weeks ago Permalink/Reply Staff
Hi Gerald,A Tour Specialist will be in touch as soon as we have an update for you. We are working diligently on your behalf. We appreciate your patience at this time.
Hennie Addresses COVID-19 by cheryl schroeder 2 weeks ago Permalink/Reply Verified Reviewer
What comforting words during this time of uncertainty. Thank you for your reassurance. I'm Kristin's sister (from the Merlijn Christmas market trip) and we are really looking forward to our 2021 8-day Tulip Trip. It will be nice to give back to these businesses that are being hit hard by COVID 19. I didn't get a chance to say this during our trip but I am continually impressed that you started this business. Best (and healthy) wishes, Cheryl Schroeder
Cruzeiro de Natal na Alemanha - Encanto e Magia a bordo do Merlijn by Mary kay C. 4 weeks ago Permalink/Reply Verified Reviewer
Our tour on the Merlijn was a wonderful trip, a great way to get in the Christmas spirit! My favorite part was relaxing on the boat and the delicious meals prepared by our hosts, and visiting all the Christmas markets in the cities along the way.
Pelo Danúbio – Passeio por quatro países by Rosemary P. 4 weeks ago Permalink/Reply Verified Reviewer
I am truly amazed about quantity of 5 star reviews for this tour, as I could only give it a 2 star! And, this 2 rating is for the wonderful restaurant and housekeeping staff , as the boat crew , bike assistants were unpleasant to deal with, and the captain kept his distance. This was such a drastic difference from my very enjoyable Netherlands, and Croatia bike and boat tours. The maps and directions were inadequate and usually incorrect. The "tour guide" (who never lead a tour) Jan was unbelievably nasty, rude and impatient about any and all questions and concerns. He sent many on what was to be an easy, level ride only for it to take us over a mountain where our bikes were unsuitable and directions e completely wrong. I would not recommend neither this boat or trip to anyone.
Boat: MS Normandie
Countries: Áustria, Alemanha, Eslováquia, Hungria
Pelo Danúbio – Passeio por quatro países by Jehiel from Tripsite 4 weeks ago Permalink/Reply Staff
Hi Rosemary,We are sorry to hear that this trip didn't meet your expectations. It's unfortunate that you experienced some negative exchanges with Jan. We apologize for that.
About the biking: For the self-guided option a guide is not expected to lead the tour. Riders are expected to be able to navigate independently using the route descriptions and maps. We will look into the maps but we have never gotten feedback about the inaccuracy of the route descriptions for this tour. Furthermore, the tour is rated easy with very little elevation gain and the daily mileages are listed.
We hope that you still had an enjoyable time.
Pelo Danúbio – Passeio por quatro países by Rosemary Palus 4 weeks ago Permalink/Reply
Not having a guide was not an issue for me as I am a much seasoned rider (of plus 30 years experience) with dozens extended touring rides both here in the states, besides several international. We had started with transporting our personal bikes to Europe, reserving our accommodations , creating ride maps, etc.. so telling me to "navigate independently using the route description and maps" given is insulting. IF one were given proper maps and descriptions it would have been acceptable with the exception of Jan's famous easy farm ride that took us over dangerous mountainous, cliff side, terrain. He is very fortunate all returned minus major accidents, and this was only due to the fact we WERE EXPERIENCED!. And, you really need to fully read all feedback as there were other complaints regarding inadequate mapping and directions. Tripsite is also responsible by ignoring this issue. AMEN!
Rosemary, I am not trying to insult you or downplay your experience. I am trying to address your concerns. I wanted to clarify that Jan is not a tour guide and with the self-guided option, there is no leader. Gps tracks are available for most tours and routes are being updated and improved frequently.If you were not given maps and route descriptions and if Jan's suggestion was misguided and dangerous, that is unacceptable. If Jan was rude to you, that is unacceptable. This is not characteristic of our local partners or Tripsite. I can assure you we are addressing these issues with our local partner. I personally read hundreds of feedback submissions each season and respond. We do this because we care about your experience and want to make the tours we offer better. I am sorry we and our partners failed to give you a positive experience. Jehiel
Pelo Danúbio – Passeio por quatro países by Tom M. 1 month ago Permalink/Reply Verified Reviewer
Boat: MS Carissima
Passeio de bicicleta e safari na África do Sul by Deborah C. 2 months ago Permalink/Reply Verified Reviewer
The Tripsite team told me this would be our best trip yet. They were right! The guides, Lizelle and Wendall were terrific, very knowledgeable and accommodating. The whole South African experience - the cycling and animal experiences - safaris and bush walks were amazing. It was nice to have varied activities -day to day. Would highly recommend this trip.
Countries: South Africa
Passeio de bicicleta e safari na África do Sul by Barbara H. 2 months ago Permalink/Reply Verified Reviewer
The trip owner, Lizell, was absolutely wonderful! She made it a very personal experience. Wendell, the guide was outstanding!
Passeio de bicicleta e safari na África do Sul by Ronnie L. 2 months ago Permalink/Reply Verified Reviewer
Great tour, great tour guides, accommodations and food were exceptional. We got a nice taste of this area of South Africa, including several safari experiences. Great value.
Vilas Famosas de Provença by David and Anne S. 3 months ago Permalink/Reply Verified Reviewer
Basque Country to Asturias by David, Anne, Ryan S. 3 months ago Permalink/Reply Verified Reviewer
Vietnã by Gina F. 3 months ago Permalink/Reply Verified Reviewer
I think the Tam Coc rowboat excursion was the most memorable part of the trip, but honestly that entire day was spectacular and the entire trip was like unwrapping a new gift every day. We went two by two in Tam Coc on rowboats paddled by local farmers. Every time we turned a corner we were greeted with a new vision that if I told you what it was, it might ruin the surprise factor. That same day, right before dusk, we went to a bird sanctuary and got to see flocks of pelicans and other waterfowl returning to their roosts against a beautiful backdrop of the sun setting in a hidden valley.
Countries: Vietnã, Camboja
Valencia, Color and Contrasts by Michelle T. 3 months ago Permalink/Reply Verified Reviewer
Tripsite Traveler - Lake Constance by Jeanne Evans 3 months ago Permalink/Reply Verified Reviewer
Excellent overview and pics!Thanks for sharing!
Countries: Áustria, Alemanha, Suíça
perguntas? WhatsApp +55 (81) 9845 2208