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Rosemary P.8 months ago
Normandie Pelo Danúbio – Passeio por quatro paísesÁustria, Alemanha, Eslováquia, Hungria
I am truly amazed about quantity of 5 star reviews for this tour, as I could only give it a 2 star! And, this 2 rating is for the wonderful restaurant and housekeeping staff , as the boat crew , bike assistants were unpleasant to deal with, and the captain kept his distance. This was such a drastic difference from my very enjoyable Netherlands, and Croatia bike and boat tours. The maps and directions were inadequate and usually incorrect. The "tour guide" (who never lead a tour) Jan was unbelievably nasty, rude and impatient about any and all questions and concerns. He sent many on what was to be an easy, level ride only for it to take us over a mountain where our bikes were unsuitable and directions e completely wrong. I would not recommend neither this boat or trip to anyone.
Jehiel from Tripsite • 8 months ago Equipe da Tripsite
Hi Rosemary,We are sorry to hear that this trip didn't meet your expectations. It's unfortunate that you experienced some negative exchanges with Jan. We apologize for that.
About the biking: For the self-guided option a guide is not expected to lead the tour. Riders are expected to be able to navigate independently using the route descriptions and maps. We will look into the maps but we have never gotten feedback about the inaccuracy of the route descriptions for this tour. Furthermore, the tour is rated easy with very little elevation gain and the daily mileages are listed.
We hope that you still had an enjoyable time.
Rosemary Palus • 8 months ago
Not having a guide was not an issue for me as I am a much seasoned rider (of plus 30 years experience) with dozens extended touring rides both here in the states, besides several international. We had started with transporting our personal bikes to Europe, reserving our accommodations , creating ride maps, etc.. so telling me to "navigate independently using the route description and maps" given is insulting. IF one were given proper maps and descriptions it would have been acceptable with the exception of Jan's famous easy farm ride that took us over dangerous mountainous, cliff side, terrain. He is very fortunate all returned minus major accidents, and this was only due to the fact we WERE EXPERIENCED!. And, you really need to fully read all feedback as there were other complaints regarding inadequate mapping and directions. Tripsite is also responsible by ignoring this issue. AMEN!
Rosemary, I am not trying to insult you or downplay your experience. I am trying to address your concerns. I wanted to clarify that Jan is not a tour guide and with the self-guided option, there is no leader. Gps tracks are available for most tours and routes are being updated and improved frequently.If you were not given maps and route descriptions and if Jan's suggestion was misguided and dangerous, that is unacceptable. If Jan was rude to you, that is unacceptable. This is not characteristic of our local partners or Tripsite. I can assure you we are addressing these issues with our local partner. I personally read hundreds of feedback submissions each season and respond. We do this because we care about your experience and want to make the tours we offer better. I am sorry we and our partners failed to give you a positive experience. Jehiel
Tom M.8 months ago
Carissima Pelo Danúbio – Passeio por quatro paísesÁustria, Alemanha, Eslováquia, Hungria
Gina F.9 months ago
I think the Tam Coc rowboat excursion was the most memorable part of the trip, but honestly that entire day was spectacular and the entire trip was like unwrapping a new gift every day. We went two by two in Tam Coc on rowboats paddled by local farmers. Every time we turned a corner we were greeted with a new vision that if I told you what it was, it might ruin the surprise factor. That same day, right before dusk, we went to a bird sanctuary and got to see flocks of pelicans and other waterfowl returning to their roosts against a beautiful backdrop of the sun setting in a hidden valley.
Craig M.10 months ago
Fleur Montargis to ParisFrança
I recently returned from a bike and barge trip in France which I booked through Tripsite. The trip was from Montargis to Paris and was provided by Bike Boat Tours based in Amsterdam. This trip was exceptional as it was for myself and 9 of my family members, eight of whom had never traveled to Europe before. I have personally used Tripsite many times in the past and as in all previous instances they were totally professional. They handled any communication to the tour provider, provided a link for trip insurance and all last minute advice regarding clothing, tipping, currency exchange, location where to board the boat, etc. Working with Tripsite is key to making foreign travel easy and I'm sure I will be contacting them again.
Patsy V.10 months ago
Classic Lady Poland’s Lake DistrictPolônia
The Lake District of Poland is an undiscovered region of outstanding beauty in Poland and Europe - full of forests, farms, WWII history, fabulous food and welcoming Poles! Add a day or 2 in Warsaw with interesting free guided walking tours and you get a good sense of urban and rural Poland.The itinerary for riding is a spiderweb of forest dirt roads, very challenging sandy farm roads, traffic for short distances on some paved roads, and lovely low traffic paved roads. This trip reqiires diverse biking skills but with an adventurous spirit, lots of rewards.
Ross M.10 months ago
Quo Vadis Metz a CochemFrança, Luxemburgo, Alemanha
This is the best kept secret for those of us that enjoy intimate, caring, luxurious adventure with people that will care and spoil you along the way. Quo Vadis will always be our first choice if available and the standard by what we measure all of our other trips.
Patti S.10 months ago
The beautiful scenery along the Mosel River is the star of this Bike and Barge trip! The vineyard along the steep mountain face for miles and miles, the gorgeous river meandering , the church steeple in every village, and the ancient castles on the mountain top! I could not believe I was there in the midst of this! Would not hesitate to recommend this trip to anyone and I have!
Jean H.10 months ago
Poland’s Lake DistrictPolônia
The trip was much harder than I expected. The rating was easy to moderate but I felt it was moderate to difficult. Going through the sand and gravel paths was challenging even though I had an e-bike. My first trip was from Bruges to the Amsterdam and I had wonderful experiences on a regular bike. But if this Mazuria lakes district was my first trip, I would not have signed up for a second. The Magnifique 2 was much more comfortable and there was free coffee, tea, and even hot chocolate all day long. On the classic lady, there wasn't even free water. The state rooms were comparable on both trips. But the magnifique had a sitting area where we could gather and talk. On the classic lady, we had to sit at the dining room tables to socialize. The food was good
Ruth B.10 months ago
Merlijn Berlim a MalchinAlemanha, Polônia
Loved the buffet meal in Poland-delicious food, great sitting outside by the water, great band & fun dancing!
James C.10 months ago
Zwaantje Bruges a ParisBélgica, França
Barge trip out of Paris was special. Great way to begin trip and see Paris on Sunday morning. Biking through back roads and trails of France and Belgium was great.
Elizabeth J.10 months ago
Beluga Ilhas de Galápagos de Bicicleta e BarcoEcuador
Itinerary was great! Beluga yacht was awesome! Great service, crew,food,and logistics. The Enchanted lodge was lovely and the service and food were perfect. We were the only ones on the extended bike tour and our guides were very flexible and knowledgable. If you want an active experience with a lot of variety and high quality service this is the trip for you!
We found the biking to be strenuous and modified it for less biking and more kayaking and hiking.
Sandra S.10 months ago
Sarah Amsterdã a MaastrichtHolanda
Seeing the Netherlands by bike is an enjoyable way to do so. It was also fun to share our experiences each day on the barge with a group of like-minded people. Our bike leader made sure that our needs were met.
Paula H.10 months ago
Bordeaux Bordeaux - Castelos, Rios & VinhoFrança
Our guide was wonderful. It made our bike riding less stressful. Meet some great people from different countries. Enjoyed our dinner every night. The staff was helpful.
Blaine L.10 months ago
Trip was great.Crew treated us to a very friendly and efficient environment. Food was amazing, dinners each night had a theme from different countries. It was a highlight of each to have this kind of dinner waiting.
Bike ride started in Bruge with great trails and welcoming towns. As we moved to France a few days of rolling hills with interesting stops during the day.
Our guide had his hands full with 24 riders but he was professional, organized, well informed and was just a great person to sit and talk with.
A great trip with a great crew looking after us.
Camille B.10 months ago
My favourite parts of the trip were spending time in Cochem, the happy hour the entire group would spend “debriefing” at the end of the day on the deck of the boat, both vineyards that we visited and the incredible gardens we saw as we rode along the Moselle river.
Clear instructions about the day we board the boat. Everyone was confused about whether we simply drop off our luggage, stay on the boat, is there dinner on the boat?? Etc.
It would have been nice to have some background music on the boat during breakfast, happy hour, dinner or the evening. I heard a number of people mention this.
A few planned activities on the boat would have been a lot of fun. A theme dinner, trivia night, learn to make the local cocktail, a local historian gives a presentation, a quick and simple local language lesson, etc. People also commented on this and would have gladly paid another 100 Euros for a few little “extras” like these.
Celeste N.10 months ago
The trip was as we expected -- enjoyed both the biking & wine tours. Thanks for the ebikes.
Don B.10 months ago
Not moving and sitting next to a mud bank and a muddy river made the first couple of days disappointing. The rest of the trip was very good with Bordeaux and St. Emilion being the highlight of the trip. The staff and food was exceptional!
Carol H.10 months ago
The bike routes were good and some of the stops at vineyards were excellent but other vineyards were not really interested in providing tastings even when they had been pre-arranged by the boat company. The old bikes were in bad shape but the new bikes were of excellent quality. The e-bikes were a godsend to riders that struggled with the hills on the second day. Unless you are are a fairly strong rider the e-bikes were needed on 2 of the days. The bike mechanic was great and the GPS was helpful when it worked but it was not reliable. Paper maps were needed as a back-up. The rooms on the ship were cramped but OK overall. Our biggest concern was that the food was really BAD. We could not eat several dishes and they sometimes ran out of the main course. Overall, given the steep price, we would not recommend this tour. Other barge and bike tours are much better value.
Ceira S.10 months ago
Gorgeous Mosel with quaint towns cycling and being on a gem of a boat! Surrounded by great people and a great crew! Thank you for wonderful memories!
Eileen M.10 months ago
Fluvius Bruges a AmsterdãBélgica, Holanda
The biking and our tour guide Jack amazing and so knowledgeable!
William A.10 months ago
Biking in the Bordeaux region was memorable as well as the food and wine on our barge. The staff was welcoming too.
Elliot A.10 months ago
The trip was fantastic, especially the other people on the tour. My recommendation to newbies is to definitely sign up for e-bikes and the guided tour.
The only bad thing was that the noise level in the dining area was painfully loud. My ears are still ringing! They really need to install some acoustical tile or something.
Ellen K.10 months ago
Loved moving to a new spot in France every day and biking the country side. Exercise, vacationing with friends, drinking great wine - was wonderful. Fun to have so many options to enjoy the countryside - ebikes, guided, self guided, etc. easy to customize the trip for your desires.
Carol M.10 months ago
I have been traveling for many years and have had many amazing adventures. I can honestly say that this is one the the best holidays I have taken. I loved being active and after a day of exploring to come back to the boat for a cocktail, wonderful dinner and conversation with the other guests. The crew made us feel at home. I cannot recommend this trip enough! We are already planning the next holiday. Thanks for a great experience.
Richard J.10 months ago
Zeaantje barge is very nice. Crew was great. Our guide, Andre, was the best we have ever had—very knowledgeable about the route and special sites to see/visit, adjusted our route a couple times to accommodate the rain. Frank, the cook, was really outstanding—creative meals, good variety. My only, minor, complaint is that the barge’s lounge can be very noisy when a group is in it, especially at meal time. Bikes were ok but could use some TLC; we had a lot of flats, and some brake issues, but everyone pitched in to make repairs.
Rick M.10 months ago
The boat was quite old and noisy. Due to either river conditions or dock accommodations, the skipper had to move the boat off the dock multiple times during the days and at night, disrupting sleep for many of the guests. Air conditioning did not work in several of the cabins, and the crew was very slow to repair. At our "welcome aboard" briefing, we were told that there were 130 life vests on board the vessel, and that was the extent of the safety briefing - nothing about where they were located or how to don them. No word about where fire extinguishers were located. Nothing about how to get off the boat in an emergency. If there was an AED on board, it was well hidden!
Several of the young ladies in the crew were very friendly and helpful to the passengers, but others were not very helpful at all - The Captain could best be described as an old Curmudgeon. Time for him to retire! The bikes were Leia Mais old and somewhat worn out. Very little help from the crew with getting them set up and ready to roll each day. The first day of "bike fitting" was pandemonium, with 80+ people all trying to get their bikes at once. Probably could have been a little better organized - as could several other aspects of the trip. Our guide was trying very hard to do the best he could, but he was handicapped by a lack of experience and local area knowledge. His regular job was working in the office for the boat company, and I suspect he was pressed into service as a guide, probably because so many people requested the guided option.
The food was generally good, but there was no choice during evening meals. If you happened not to like duck, too bad!
While the crew and the company had no control over the weather, it rained almost every day, and to top it all off, I found I really prefer California/Washington wines to any we tasted in the Bordeaux region.
While this was our first barge experience, we have taken many other cycling trips, with other companies. In general, they have all been far more organized an better executed than this trip. The bikes were always better in quality and better maintained by the crew. The tour leaders were far more informed and informative about the areas we were riding in.
Bottom line: I will not take another bike/barge trip through your company, nor can I recommend your trips to others.
Kevin M.10 months ago
Cycling through the vineyards and countryside of France, Bordeaux area and spending time in France with friends.
Gina T.10 months ago
The biking and the tour guides, Alex and Bill, were amazing! Beautiful scenery and quaint towns with many fabulous wineries to check out along the way. Also saw kiwis, wicker and corn fields and enjoyed the most amazing fragrances of the flowers blooming as we traveled. This was our first boat/bike trip, so we have no comparison point. The boat is aging and we rarely had internet. The rooms are extremely small, but we didn’t stay in our room much. The food was fantastic and having lunch makings every day was very handy! If you are adventurous, I’d definitely recommend this tour!
Deborah C.10 months ago
Sailing Home Tour das tulipas no sul da HolandaHolanda
Windmills, cycling and millions of tulips. What could be more wonderful? The barge, Sailing Home, was by far the nicest vessel we have stayed on for a bike and barge. The food was amazing, the Captain very welcoming, and the staff efficient and friendly. The itinerary was interesting and well planned. Do be sure to dress for the changeable weather!
Eric N.10 months ago
Magnifique III Amsterdã a BrugesHolanda, Bélgica
Fantastic value! Ship accommodations, food, bikes, tour routes exceeded our expectations. Most important crew and guides were the best!