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Roberta S.4 years ago
Fluvius Amsterdã a BrugesHolanda, Bélgica
The bikes were not in excellent condition. Some needed work on them. A guide better versed in local traditions and history would have been nice.
E. Hull-parsons4 years ago
Fluvius Bruges a AmsterdãBélgica, Holanda
I have planned to contact you with feedback, but haven't. The staff was great except the guide. He was not friendly or helpful. We were all disappointed in his lack of leadership and "guiding". Of the three trips we have taken, this was the least appealing. The route was not attractive, and mostly industrial, urban or rural. We were near places we know were charming and interesting, but did not visit them. I'm left wondering if it is that tour company. For 35 people biking there really should have been more staff on the road with us. Still love you!
W. Nurcombe4 years ago
The regular bikes are great but we rented an E-bike for our disabled son which did not work and there was no replacement. Riding a malfunctioning E-bike is extremely heavy and I was stuck with it for two days. Once we accepted normal bikes we all managed much better and my son amazed me. Tripsite was excellent in refunding us for the E-bike. This trip is a wonderful experience.
L. Gluck4 years ago
1) the description of the mileage per day on the itinerary was not the same as the reality. There were two days where it was listed that there would be a choice of riding 42 km or over 50. When we questioned our guide he said there would be no choice and that they keep asking for the itinerary to be changed but it hasn't happened. There were quite a number of people found the over 50 km too long. 2) one guide for 36 people was too big a group. Also the same people rode up front with the guide everyday and they had the benefit of some really interesting information that the rest of us were not.3) we were assigned tables for dining and they did not change. With such a small number we would have liked the opportunity To move about and sit with different people at meals as we got to know people very well. 4) all in all, we loved the trip and it was a great experience.
D. Yeabsley4 years ago
I would have liked for the table assignments to have been mixed up a little bit so we could get to know more people. I also think the sweep should have a walkie talkie so he can let the guide know when he has missed a turn. This was a fabulous trip! The guide, staff, food, tour and accommodations were perfect!
K. Hadley4 years ago
Some wait staff could have been more accommodating. We seemed burdensome at times. Running out of food & then having to wait for more or not refilled at all was an annoyance.
Jehiel • 4 years ago Equipe da Tripsite
Hello K. Hadley,We are very sorry to hear this. We have since spoken with our partners on the Fluvius and they have taken steps with their staff to correct this problem. We work very hard with our local partners to provide the best experience for our guests. We hope to help you plan your next trip!
T. Rosencrantz4 years ago
The Bruges to Amsterdam Bike Barge trip starting May 7, 2016 on the Fluvius was fantastic from the minute we step on the barge in Bruges until the day it was over and departed the barge to take the foot ferry to Central Station in Amsterdam. Our guide Guus and the boat's crew were friendly and helpful 24/7. Loved all our fellow travelers too. The bike trips each day were through beautiful countryside and centuries old cities. The food on the boat was great. The bunks were comfy and the showers always had plenty of hot water. The bikes worked well. Our guide and our maps got us where we needed to go everyday. Even the weather was perfect! Can't wait to do another trip like this!
C. Fligner4 years ago
Fabulous trip. The guide and staff were great. The biking was perfect. I would recommend highly and without reservation. Great trip. Great biking and guide and wonderful staff. The boat was very comfortable and the country was beautiful. I recommend this trip highly and without reservation.
J. Proller4 years ago
I would have appreciated written directions each day of the turns so that we could do a self guided trip. Also, it would help to have a staff as a sweeper to make sure the group urging in the correct direction .
Patsy Duggan5 years ago
My sister and I loved the trip and have told many people to book the barg trip. One of the best trips I have had.
Cheryle Cassidy5 years ago
It was our first barge bike trip and hope to take another soon. Had a great time.
Craig Attkisson5 years ago
We think about this trip daily as it was an amazing experience. It seemed to good to be true when we signed up but it was better then we even thought after we did it. Thank you for your help.
Craig McGowan5 years ago
All good on our bike and barge trip from Amsterdam to Bruges - especially the fantastic boat crew (I got to spend a rainy afternoon on the bridge with the boat captain).
William Reed5 years ago
Evening walking tours of towns by tour guide were a nice extra.
Gary Lofland5 years ago
Could not have asked for a better experience. From the start the help and communication was excellent, the staff at Tripsite was superb. The trip itself was great. The staff helpful, the guide did an excellent job.
Sanra Turner5 years ago
I loved everything about this trip from the boat, the staff, the bikes and, of course, the scenery. I highly recommend this trip for anyone who likes to take a trip up close and personal.
Joel Benedito Junior5 years ago
1) In the boat is possible to rent helmet for EU$ 5/week. This renting is good for travelers that spend more time in Europe. I'm not sure if this information is available in the Tripsite's site.
2) I ordered a E-bike for my wife. In the boat I saw that 2 kinds of E-bike are offered to the customers. My wife would love bike in a more comfortable E-bike.
3) According to the staff of the boat, I should speak German. I don't know the source of this information. This information is used to organize the passengers in the restaurant.
Karen Thomas5 years ago
We enjoyed ourselves so much that we are already planning another bike and barge trip. It would have been nice if there were a better split in English speaking guests as most of the guests spoke German and we didn't get a chance to mingle much. Tripsite was very good to work with and we would use this company again. "
Jean Stock6 years ago
I had always wanted to take a bike and barge trip in Europe for many years and finally did as my retirement celebration. Everything about the tour exceeded my expectations! The bicycling through the country, villages and cities was pleasant; our tour guide Sjac (Jack) aboard the FLUVIUS was friendly, helpful, indefatigable and could speak 4 languages; the camaraderie with the other cyclists and staff was outstanding; the food was excellent; the cabins were clean and actually bigger than I expected for a barge; and we lucked out and had perfect bicycling weather day after day. The folks at tripsite always responded quickly and were very helpful when I emailed or called them with questions. I would highly recommend this mode of travel as a way to get exercise and see Europe close up!