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Barry B.3 years ago
Zwaantje Champagne TourFrança
Crew, guide, staff were attentive, cordial and helpful. Barge was clean and comfortable. Bike routes were very scenic and interesting. Mary Ann, our guide was very knowledgeable, and simply terrific. Will we go again?....absolutely yes.
Martha Y.3 years ago
The most memorable part of the trip was the scenery and atmosphere.
Michael F.3 years ago
The Captain and crew were just wonderful. While the sights were certainly great, like cheese making, Champagne tasting, visitng the ruins and the WWII cemeteries it was the warm welcome from the Captain and crew that really made this trip. There was nothing they wouldn't do for us including getting fresh baguettes every day, finding out our personal preferences for drinks after a long day in the saddle, and in general giving 110% to keep everyone happy. I strongly recommend the Captain and crew of the Zwaantje! I also must mention a big thank you to Carla and her crew at Tripsite for their assistance in getting us additional e-bikes. Without the e-bikes some of us just wouldn't have made the hills, with them we enjoyed every minute. Thank you!
Sya C.3 years ago
Zwaantje Sul da HolandaHolanda
The most memorable part was the wonderful hospitality we experienced on the Zwaantje. The captain and staff were great and I could recommend them to anyone. It was a fantastic way to enjoy a siblings reunion.
John O.3 years ago
The crew on the barge were fantastic. The trip exceeded our already high expectations.
Cornelis S.3 years ago
We were very pleased with the bike/barge tour on the Swaantje. Being a slightly smaller boat, it took us right into the heart of the towns. Boat staff most friendly and accommodating. Our bike guide Felix was a gem. Great sense of humour and understanding of everyone's concerns.
Christine C.4 years ago
Zwaantje Bruges a ParisBélgica, França
This was a fun trip full of historic sites. Would have liked to have maps so we could go off at our own speed sometimes. The side trips for additional mileage were great. Got to ride some of the "Tour de Flanders" route with cobbles and hills. Chantilly was fantastic! Also took a side adventure to a roman ruin, something we weren't expecting in that part of France.
Tony Davies4 years ago
Glen W.4 years ago
Zwaantje Amsterdã a BrugesHolanda, Bélgica
Boat and crew were first class as was the bicycles. Lots of fun and enjoyed the evening company. Beautiful scenery and city visits. Most memorable was the 50 km day trip my 86 year old father-in-law did with 7 other family members.
Jeff K.4 years ago
The boat staff was great. Food, service and cleanliness was excellent.
Paul L.4 years ago
The Zwaantje barge crew were most excellent - great accommodations, food and customer service!! I would take another bike and barge trip with this group....it was an experience of a lifetime!
Fulton A.4 years ago
Mega-kudos to the Zwaanje crew, headed by Martin. They're an extraordinary group.Our guide, Mintje, was good and well-intentioned, but she sometimes didn't grasp entirely the group's priorities. The route was fantastic -- scenery, length of rides, etc. The tours (champagne, brie, etc., were excellent, especially the family-owned company, Nowak. We learned things and had a lot of fun.We appreciated how Martin and Mintje responded to our requests for flexibility in developing distance options for less- and more-eager riders.Also, availability of electric bikes made it possible for spouses (of both sexes) to accompany on rides they usually wouldn't be able to do. We know electric bikes are controversial in some corners, but they made the trip possible for some of our group.One last thing ... TripSite's PDF summarizing the ride, proposing packing lists, giving directions and tips, was excellent. Congratulations.
Barbara Kallay4 years ago
Zwaantje Bruges a AmsterdãBélgica, Holanda
My husband and I had a great bike trip. Riding through the Belgium/Netherlands was delightful. The staff made the trip most memorable- Jacob (bike guide), Els (boat captain), Thomas (cook).
D. Power4 years ago
The staff on the Zwaantje made the trip!
D. Miller4 years ago
The ship, captain and crew were wonderful. Our guide was totally unacceptable!
My only complaint regarding the boat was due to the small cabins. The French locks are narrow, so the boat is narrow, making the rooms a bit to small for my comfort.
Our main concern was the unprepared tour group leader. She was constantly undecided on how to proceed. I think it was more trying to please the group than not knowing what to do. There should have been a route guide for each person (all we received was a large map with no route shown on it). She needed to be a leader rather than a friend!
M. Dumestre4 years ago
I highly recommend the Swaantje barge. The captain is both technically experienced and oriented toward customer satisfaction. The staff was very attentive to passenger needs.The bike guide was competent, but needed a bit more familiarity with the routes.
C. Robinson4 years ago
Rooms really small; Guide was lost a lot; Staffers not very good with knowledge of E bikes;But food was great..staff was kind..trip was pretty.
D. Quigley4 years ago
Your tour was so damn good l find l'm getting naught done cause l want to go again - tomorrow. Seriously, l received courteous service that was pertinent and addressed any of the issues that l might have experienced. Personally, l think the whole Bike and Barge tour was run to the highest professional standards under what were adverse weather conditions. You can't plan for the tidal wave like flood of water that swept down the rivers and the very fact that you were able to 'tap-dance in the snow' and continue to operate at all does you no amount of credit. So from me, a big thank you to all the staff and keep up the good work. it was indeed a distinct pleasure for me to bear witness as other professionals surmounted adversity and came out on top.D. Quigley - Melbourne, Australia.
D. Uram4 years ago
For the most part the trip was wonderful, I would like to put most of my answers right in the middle of satisfied and not satisfied, I just thought the scenery and the landscape etc. was not what I expected. That is not your fault, enjoyed my trips to Italy and Germany were much more scenic
C. Bauer4 years ago
The guide seemed lost most of the time. He didn't know where to stop for a picnic and one day we ate our lunches at a bus stop. I realize cafes mostly close in France between 12 and 2, but his lack of knowledge of where to find a toilet after lunch was a problem. He chastised us for being slow to re-organize, but then later we'd stop for no reason and wait for up to a half hour with no info from him. He was good at describing architecture.
Jehiel • 4 years ago Equipe da Tripsite
Hi C. Bauer,Thank you so much for your comment. We have contacted our local partner and assure you we are working very hard to improve this tour based on your feedback. Thanks again for sharing!
M. Ford4 years ago
The boat, the crew, the bikes, the food....all great. The bike guide was on her first tour and on several occasions, we had to stop, wait while guide asked for directions. In her defense, route markers were often confusing or hard to locate, making it difficult to take off on our own, or to pause along the way without group consensus. As the farewell meeting on the boat, the entire group voiced positive comments and satisfaction with the experience.
Mary Knapp5 years ago
The trip was great as were the hosts of the boat. Everything was exceptional even though it rained daily, that was not a detriment as everything made up for it.
Alan Searle5 years ago
We had a great time and plan on another bike-and-barge trip sometime. We loved the mix of passengers from different countries. Some of the other passengers, using other tour companies, had a few more details of the ports of call, and this would have been helpful for us, and may be a useful selling point for Tripsite.