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David M.4 years ago
My grades given to this trip show my displeasure with several items encountered while on our trip. First, the pickup at the airport was bungled by "Pepe" our guide. He did not have a sign for us to recognize the tour! It was a miracle he finally found us. The boat was laid out well, the crew was very pleasant, however none of the 3 crew members spoke fluent english (necessary for the Americans, Canadians, Dutch, and German passengers). My major complaint was regarding the cabin Air Conditioning. The captain only turned on the AC from 6PM to Midnight. In August, the temperature was in the mid 80's - too hot to sleep in an enclosed cabin after midnight! I would discourage any potential guest not to take this trip unless the captain changes his AC rules and provides cooling throughout the night!The food was OK with little variation from day to day but the last "onshore meal" at a local restaurant was inedible!! Skip the restaurant meal and eat onboard (not a current option) or give the guests an upscale restaurant or eliminate the meal altogether and each guest is on their own for the last supper.
Jehiel • 4 years ago Equipe da Tripsite
Hi David,Since our return from this trip, changes have been made to the difficulty rating as well as the tour page and travel documents to better represent the tour. We are also working with our local partner to make improvements based on your input. Thanks for sharing this feedback. It was very nice meeting you and Susan!