Name: Primadonna
Brand: Tripsite
SKU: ts115o3226-boat-primadonna
Rating: 4.1 (10 reviews)

Bruce E.
1 week ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We boarded the Primadonna on Friday & started our biking the following day. It was a little hectic & we didn't get any tips about the e-bike since we hadn't ridden one before. We got a briefing the night before about where to go but we had to wait until the German was completed before the English started. We were all very tired by then from traveling. The first day of biking went well as we got used to the e-bike. The second day we began our ride from Tulin to Vienna. The bike trail was crowded today and as we were coming up to a curve I had to move out of the way for on- coming traffic & I hit the gravel and crashed to the ground. My husband was behind me & had to stop fast so he also tipped over on his bike. I hit my face & landed on my left knee & my knee was bleeding heavily. My husband had multiple abrasions on his arms & legs. We continued our ride back to the boat so we could figure out what to do next. I checked my knee & I Read More

1 Reply

Jodi A.
8 months ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We really enjoyed the diversity on the ship. English was definitely the second language, but people did their best to be welcoming and accommodating. It’s important that people understand and are willing to go with the flow! The paths weren’t always as clear as they were supposed to be, so be prepared. We were thankful that all paths eventually went to the Danube!

David W.
9 months ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

I understand the latitudes taken in promotion and advertising. That being said, I highly resent being intentionally deceived. We were “warned” prior to leaving that there might be last minute changes in where the ship docked in Passau. Sure enough, 2 days prior to boarding we were informed of the change “due to construction.” There was no construction around the docks. We walked by there several times each day, and ships were docking all the time. No, this had to do with not wanting to dock in Germany where COVID restrictions were tighter for the ship to set sail.

What we were left with instead was a vague set of instructions that led us to the wrong place and a group of suspected fellow passengers (none spoke English) also waiting in several places for the bus. We tried your 800 number. No one answered. We tried the local “help line”. The person who answered did not speak English. There was no one at the presumed site to board the Read More

FOOD

If I were asked to describe the food on this voyage with one word it would be: BLAND. Presentation 10. Taste 3. Selection 2. They need to invest more in spices to make it taste better and less on garnish to make it look good.

PERSONNEL

The saving grace was the attitude and professionalism of all those who worked on board, from the Captain helping get the bicycles ashore, to the ladies at the information desk, to our waiter, bartender, and cabin stewardess. All worked hard, were extremely helpful, and I have no complaints whatsoever.

CYCLING EXPERIENCE

The bicycles were good quality, well-maintained, and those who instructed us in their use were quite helpful. The young lady who instructed us each evening about the day ahead was superb. But her graphics, maps, handouts, were awful. The biking experience itself was nothing like I imagined. Cars, trucks, pedestrians, and multitudes of other cyclists all trying to pass on the left at any opportunity. Some very dangerous gravel trails and quite a bit of city riding with cars whizzing by at breakneck speed. The distance vs. time allowed created a “race to the finish line” experience rather than the comfortable, leisurely ride through the countryside with frequent stops to take in the scenery that I had come to expect from your promotional materials.

Four days into the voyage we learned that our original information that all on board were vaccinated was, in fact, not true. Both passengers and crew members were unvaccinated. No one wore a mask on board, and social distancing was impossible. In retrospect, the overcrowded dining room and three hour evening meals were just a breeding ground for COVID transmission. Thankfully, our COVID testing (required for reentry to US) was negative. Had it been positive and my trip extended for another two weeks of quarantine, I would be seeking monetary compensation from the cruise line.

There were other minor things. There was, literally, no “entertainment” on board. Someone played the piano in the bar 2 hours a day, but the promised “movies” in the evening followed by midnight snacks must have been more of those “older things” still in your promotional literature. There were no movies. No place to watch them. The theatre was used to store the bicycles. I suspect that’s why they dragged out the evening meal to upwards of three hours! Even the documents we received at embarkation mentioned (in German only) a “massage” included in our tickets. But no one at the customer service desk seemed to understand what I was talking about when I inquired, and not once during the voyage was anyone working in the indoor sauna area. And to think, I was forced to pay an additional 150 Euros to “rebook” this voyage when the one I put down a deposit for (in January, 2020, no less) was cancelled by the cruise line due to COVID restrictions in travel. They were unable to fulfill the contract, and I had to pay more to protect my deposit! Dare I say it? Bait and switch.

And I do not blame the tour company entirely for this deception. Your promotional materials, time and again, “had not been updated” when I inquired prior to sailing about discrepancies I found in them. The video on your website from someone who had taken the tour presented a world totally foreign to the experience we endured. I suspect that during the COVID delay the ship or line was sold to some new company and the new owners were cutting costs at every turn. The crew told us ours would be the last voyage for this boat using the bicycling format.

1 Reply

Leo Dennis R.
9 months ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Please do not consider this a review of your company, but a review of the cruse company. First, this garbage of moving the dock location from Passau to a small town in Austria was a total sham. They said that was done because of dock construction in Passau. This was a Trump type of Lie! There was no dock in the city of Passau being worked on. Total BS!
Secondly, the bus pickup at the train station in Passau was a real mess up. No one was there to help direct or at least tell people there were in the correct place. You could not talk to anyone to make sure you were in the correct place because there were at least four different languages being spoken. Then the bus was about an hour late - not helpful to already lost and confused people.
Other than the above, I enjoyed the trip. I really want to express my thoughts about the staff on the boat. In all my travels, I have NEVER seem a staff who worked so hard, friendly, and helpful. Them never ran from work or being Read More

Diane Q.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The most memorable part was travelling through small Austrian villages! The bakeries and the little cafe’s were awesome!
The food on the ship was delicious and plentiful. I would suggest mentioning to participants that they must bring their own helmets. We had unfortunately assumed we could rent some onboard and were stuck scrambling at the last minute having to go to a local bike shop to purchase some.

Brian O.
3 years ago

Verified Reviewer

Primadonna Along the Danube-Passau-Belgrade-Vienna aboard the Primadonna
Germany, Serbia, Austria

The boat and staff were nice.
Food was plentiful and good
Our hotel the night before did not have our registration, very difficult to get anyone on a phone
The people we picked up the bikes from were surly and just plain painful
The bike was the same weight as a Sherman tank
The boat was poorly equipped for handling bikes although the crew worked hard to make it less painful
We never had enough time to ride and see the sights, we were always under the gun to get back to the boat
Really thought we were going to be able to sit and have lunches and drinks and see all the sights during our rides
As it turned out there was only one day where we weren’t in a deadly hurray and even that day we had 20 minutes to drink a beer at a local outside bar
Came back in the dark often, dangerous
Directions we revived sucked! Language interpretation was always an issue
The boat was often not where we expected it to be when we returned
Still enjoyed my vacation but it could have been so much better

Debra N.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We loved the arrival by night in Budapest! It was unexpectedly gorgeous with all the lighted bridges and buildings. Truly amazing. Fireworks were an unexpected highlight of the evening in Linz which just happened to have a celebration. Our third highlight was the last biking day through the Wachau Valley--such beautiful vineyards and small villages! One tip: bring a multi USB plug and more than one adaptor for use in the room.

Cindy T.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

This was our first bike & boat trip and we loved it. Each day was a treat with amazing cathedrals, quaint towns, and Budapest at night was gorgeous! The ship was just as pictured, the crew was very attentive and helpful, and we enjoyed our balcony room on the top level. We were slightly concerned that we'd be the only English speaking passengers, but were up for the adventure. However, most of the crew spoke both English and German and at dinner they placed us among about 8 tables of Canadians, Americans, and others who preferred speaking English to German. Each evening, about 80% of the passengers preferred the bike tour information in German, but they provided a slide show and directions in both languages. The directions were good, an there was only one day we all were a bit lost, but it was fun. With everyone on the boat having distinctive blue panniers, it was easy to follow each other and laugh at our attempts to navigate. We still had plenty of time to see everything Read More

1 Reply

Terry C.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

This is the only way to do a river cruise. You are able to see and enjoy the country and at the same time stay active and get exercise. The bike paths were mostly flat, very few hills. The boat was very nice with good food and service. The highlight of the trip was entering Budapest at 10 pm. It was more than amazing. The bike guide really tried to prepare us each day for the following day bike ride, but it is easy to get lost and the maps we were given were not very clear.

Winifred T.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Our most memorable part of the trip was riding with several other cyclists who had better directions, and hence did not get lost!!! We rode through rain and sun, cold wind and steep hills, chic coffee shops and picturesque towns together. This is a wonderful first time experience for our family.
I'd suggest to get to know other cyclists as soon as possible and try to arrange riding together. This would make the journey more fun.

1 Reply

Anna F.
3 years ago

Verified Reviewer

Primadonna Along the Danube-Passau-Belgrade-Vienna aboard the Primadonna
Germany, Serbia, Austria

Primadonna was superb. We had a very relaxing holiday. Crash between boats in Budapest happened the night before the start of our trip so any delays because of this perfectly understandable. The fact that the Danube was very high was again outside the control of the trip personnel and we appreciated the effort put into making our trip so enjoyable.

Patricia C.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Sailing down the Danube at night under the full moon we witnessed the beautiful lighted bridges and magnificent buildings of Vienna. It was magical!

Anna A.
3 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Most Memorable Part? Cycling the afternoon around Vienna

Jeanne D.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The serene beauty of the country side of Germany, Austria and Hungry. Riding a bike through these wonderful countries was very special. The barge ride was very relaxing after a day of riding.

Laney B.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The scenery was beautiful and the accommodations were great. The riding was a pleasure start to finish. We loved it all and would do it again in a heartbeat!

Ken S.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We really enjoyed the Abbey in Melk, Tulln Gardens and the short walk about tour in Bratislavia

Mary B.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The most memorable part of the trip was sitting on the top deck in the evening, wrapped in a blanket, watching the clouds sail past the moon as the barge moved on to our next city on the Danube.
Ensure you respond to the call to choose a table for meals on the barge if you wish to sit with or close to friends.
Stay an extra night in Passau if you have the time...there is a lot to see and do.
If possible, do some cycling before your trip to prepare you for the daily tours.
If you would prefer to cycle with a guide let your agent know and they may be able to arrange it. It may be an option and worth an extra cost if it would make your trip more enjoyable.

Jeanne D.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The serene beauty of the country side of Germany, Austria and Hungry. Riding a bike through these wonderful countries was very special. The barge ride was very relaxing after a day of riding.

Jeanne L.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Passau to Vienna
Austria, Germany

Great family reunion and scenic vacation. E-bikes made it easy for less experienced bicyclists to keep up with trained cyclists. Nice to hear all 8 of us laughing while riding!

David F.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Breakfast good. Bagged lunches okay but not great and they only had sparkling water which I don't like and can't drink. No option to get still water without paying extra. Dinners good but not great. Only one meal very good. Most upset about not being able to drink the water from the room sink (which was announced over the PA system just before dinner after we had been onboard for a few hours)and then having to pay for still safe water for the cabin, breakfast, lunch and dinner.
Bike barge nightly talk about the following day was always the second talk of the evening (made for later evenings or no room in the bar). Would have liked to share the first time slot for half of the evenings.
Concierge staff outstanding and serving staff in the dinning room good.

Janet C.
4 years ago

Verified Reviewer

Primadonna Along the Danube - Passau to Vienna aboard the Primadonna
Austria

Riding along the Danube river was fantastic! We loved all the port cities and the scenery was picturesque. Our favorite memory of the trip was being able to explore on our own each day. Guiding ourselves on the daily rides was challenging but very rewarding. Usually we saw our fellow shipmates along the way and had lunch companions for our daily Danube picnics!

Linda T.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Most Memorable Part? Cruising into Budapest at night. It was breath taking!!

Charlotte G.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Passau, Bratislava, and Vienna
Austria, Germany, Slovakia

Wonderful, unforgettable trip -- best part was biking into Vienna and spending the day hiking around seeing some fantastic scenery, buildings and people. Absolutely loved the boat. Some on our trip only spoke English and the staff on the boat quickly accommodated them when it became obvious those darn Germans (can say that being related and understanding what they were saying!) weren't going to shut up during the English trip briefing by moving the following days sessions into separate areas. I would certainly do another trip somewhere else sometime with this company!

Susan W.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

The cruise was wonderful supported by a fantastic crew on the ship who went out of their way to provide a very positive experience.
I had left my phone at a restaurant on the bike route and it was returned to me within 3 hours...I was so grateful.
Having a tour guide would have been very helpful on certain days of the trip...ie Vienna.
I was very disappointed with the fact that the biking portion of the Wachau valley that was in the itinerary had been eliminated without our knowing until the night before.
it was to have been a highlight for our group and the cruise company said that it was Never a part of the biking route.!
We rented e bikes at an extra cost for the 4 of us because of the distance to be covered that day and otherwise would not have.

All of the cycling group received the same information from Tripsite about the Wachau valley and we were all disappointed.

Otherwise I would highly recommend this trip but do feel that you should update your itinerary so that people aren't disappointed.

1 Reply

York C.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

Great trip. Boat and river cruise portion of the trip was more than expected. Service and the crew on the boat were excellent, including the food.
Quality of bicycles was excellent. They were mechanically perfect. The only down side of the entire trip were the nightly route planning meetings and the quality of the maps and route guides. It was obvious that the tour leader giving the route agenda had never ridden the bike paths. Her English was not very good which made it even more difficult to understand the route(s). We had to fend for ourselves (asking people on the street for directions) numerous times because the routes were just not made clear. Also, the route was not what was not the same as what was spelled out on the website.
Overall, we were very satisfied with the trip.

1 Reply

Carolyn H.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We had a a great time . The only feedback I would give is that most of the passengers were German and there was very little information given in English.

Linda T.
5 years ago

Verified Reviewer

Primadonna Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary

We really enjoyed our experience on the Primadonna! Food was delicious and staff were very attentive. Biking the countryside was a definite highlight! Our most spectacular and memorable part of the trip would be cruising into Budapest at night! It was breath taking!!
We really had a great time and look forward to doing another bike trip soon.

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