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Rosemary P.4 months ago
Normandie Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
I am truly amazed about quantity of 5 star reviews for this tour, as I could only give it a 2 star! And, this 2 rating is for the wonderful restaurant and housekeeping staff , as the boat crew , bike assistants were unpleasant to deal with, and the captain kept his distance. This was such a drastic difference from my very enjoyable Netherlands, and Croatia bike and boat tours. The maps and directions were inadequate and usually incorrect. The "tour guide" (who never lead a tour) Jan was unbelievably nasty, rude and impatient about any and all questions and concerns. He sent many on what was to be an easy, level ride only for it to take us over a mountain where our bikes were unsuitable and directions e completely wrong. I would not recommend neither this boat or trip to anyone.
Jehiel from Tripsite • 4 months ago Tripsite Staff
Hi Rosemary,We are sorry to hear that this trip didn't meet your expectations. It's unfortunate that you experienced some negative exchanges with Jan. We apologize for that.
About the biking: For the self-guided option a guide is not expected to lead the tour. Riders are expected to be able to navigate independently using the route descriptions and maps. We will look into the maps but we have never gotten feedback about the inaccuracy of the route descriptions for this tour. Furthermore, the tour is rated easy with very little elevation gain and the daily mileages are listed.
We hope that you still had an enjoyable time.
Rosemary Palus • 4 months ago
Not having a guide was not an issue for me as I am a much seasoned rider (of plus 30 years experience) with dozens extended touring rides both here in the states, besides several international. We had started with transporting our personal bikes to Europe, reserving our accommodations , creating ride maps, etc.. so telling me to "navigate independently using the route description and maps" given is insulting. IF one were given proper maps and descriptions it would have been acceptable with the exception of Jan's famous easy farm ride that took us over dangerous mountainous, cliff side, terrain. He is very fortunate all returned minus major accidents, and this was only due to the fact we WERE EXPERIENCED!. And, you really need to fully read all feedback as there were other complaints regarding inadequate mapping and directions. Tripsite is also responsible by ignoring this issue. AMEN!
Rosemary, I am not trying to insult you or downplay your experience. I am trying to address your concerns. I wanted to clarify that Jan is not a tour guide and with the self-guided option, there is no leader. Gps tracks are available for most tours and routes are being updated and improved frequently.If you were not given maps and route descriptions and if Jan's suggestion was misguided and dangerous, that is unacceptable. If Jan was rude to you, that is unacceptable. This is not characteristic of our local partners or Tripsite. I can assure you we are addressing these issues with our local partner. I personally read hundreds of feedback submissions each season and respond. We do this because we care about your experience and want to make the tours we offer better. I am sorry we and our partners failed to give you a positive experience. Jehiel
Tom M.5 months ago
Carissima Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
Beth T.7 months ago
Arlene II Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
I loved cycling through the Wachau valley. The boat staff was so attentive and everything ran smoothly, in spite of a few minor hiccups. The scenery and the daily stops were great. I loved spending time in the big notable cities.
Charlott H.7 months ago
Traveling on the Danube was the most beautiful and fun experience we’ve ever had as a couple. Starting the day biking and being active, having great food, meeting lots of interesting people and seeing amazing countries and the culture was Incredible. I hope I can travel on Tripsite again for another bike and boat tour soon!!
Jessica R.7 months ago
The trip was amazing, the biking was very scenic and not difficult at all. The boat staff was very friendly and very upbeat. The food was to die for. I would recommend doing this trip you will really enjoy it.
Ann R.7 months ago
The scenery was wonderful and the biking very enjoyable. It was a nice balance between biking and being about to see the sights. Especially loved the day in Vienna. It was all lovely.
Sandra S.7 months ago
This was the most amazing bike tour that I have been on. We had a guide, Axel, and that made the trip so relaxing because we didn't need to worry about where to meet the boat or language issues. Axel had lots of extra information along the trip. The boat was very relaxing. Dinner was excellent with choices for entrees every night. The staff were all very friendly and helpful. I would recommend this trip for families with children 12 or so, and seniors (an E bike can make a big difference.)
Jon B.7 months ago
We very much enjoyed the trip. The staff/crew were very accommodating, and the biking was great. The only drawback was the problem with the rudder system, which led to our tour being altered, and us not being able to go to Budapest.
Peggy O.7 months ago
Great biking and lovely boat.
Christa M.7 months ago
We had a great time exploring Austria, Germany, Hungary and Slovakia. The boat was comfortable. The staff was super fun. Food was great. Excursions were top notch. Truly no complaints.
Donna B.7 months ago
This trip was amazing...so much to see and do. Great shore excursions. Food on the Carrissima was so good!
Dawn P.7 months ago
Every day was beautiful and different from each other. The first day we rode through forests and plenty of shade with wildflowers such as columbine. Other days were fun with stops at hidden cafes or using unique bike ferries that crossed from one side of the river to the other. One morning I opened the curtains & we were docked under the ruins of a castle. Every day held surprises such as Hapsburg palaces, groomed gardens or rolling vineyards with stops to sample wine and brandy. Ancient monasteries beckoned. Artisan shops required our attention. After touring, we returned to the ship for perhaps a swim and cocktails before unique dinners offering a taste from local cuisine.
Diane Q.7 months ago
Primadonna Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
The most memorable part was travelling through small Austrian villages! The bakeries and the little cafe’s were awesome!The food on the ship was delicious and plentiful. I would suggest mentioning to participants that they must bring their own helmets. We had unfortunately assumed we could rent some onboard and were stuck scrambling at the last minute having to go to a local bike shop to purchase some.
Simone C.7 months ago
I loved the trip. The crew was very attentive, the itinerary was beautiful, the meals positively surprised me, the room was well equipped and spacious. I recommend the tour.
Barb W.7 months ago
The most memorable part of the trip was that we could ride our bikes everyday in the countryside while being guided by Liacha. Then back to the barge where the captain, chef and steward were so lovely to us. They went beyond their duties and always with a smile.
Sara W.7 months ago
Biking along the river was absolutely beautiful. We were able to do some site seeing in Bratislava, Budapest and Vienna. Highlight was the bus trip back from the Hungarian dancers in Budapest, we went up to a beautiful view of the city with all the city lights, it was after a day fighting the rain, so the rain had let up and we could enjoy then view.
Carol M.7 months ago
The food was fabulous! 5 star for sure.I would suggest either doing a cycling tour or sightseeing tour but not combining them.We had to rush to get back to the boat from cycling sometimes.Not enough small towns/villages when we cycled on this tour. The tour guide was extremely bad.
Jill T.7 months ago
This trip was amazing. It was my first time to Europe and to say now that I was in 4 countries!!The talks that we had each night with the information on our next day trip were very helpful. We had some bad weather, (rain), but we got by. I cannot complain at all. We did the off days on our own, walking around Vienna and Budapest. I took so many photos. It is great to have them now to look back on.I cannot pick one thing that I really enjoyed. Everyday was better than the day before. I am planning on doing another trip with Tripsite in 2020.
R Lynn B.7 months ago
Theodor Körner Along the Danube-Iron GatesGermany, Austria, Slovakia, Hungary, Croatia, Serbia
Wonderful trip through 7 countries with breathtaking scenery. Biking most days about 25-30 miles on mostly excellent bike paths.Fun day stops in Vienna and Budapest. Most excursions for dinner or entertainment well worth it! Be sure to ride prior to going otherwise get the electric assisted but also need to ride and have cycling shorts/gear.Great trip!!
Marie R.7 months ago
The staff was fantastic, food was great, bikes were good. Met great folks there at the dinner table. Enjoyed being able to have walking tours in Vienna and Budapest, broke the week up nicely.
Hugonette M.7 months ago
Danube Bike Path - Vienna to BudapestAustria, Hungary, Slovakia
Biking along the Danube river is very beautiful and visiting all the small towns we never heard of before is very special.
Anne B.7 months ago
Along the Danube-Iron GatesGermany, Austria, Slovakia, Hungary, Croatia, Serbia
All staff went out of their way to do anything for us. The bikes were comfortable and the organization was amazing.Loved being in a big group because there was always someone to talk to. The boat was not what I would call a barge!First time in Europe. This Trip changed our lives, only couple from NZ. Great way to celebrate 50 years marriage. Thoroughly recommend
Juan Pablo B.7 months ago
Excellent bikes maps and coordination including luggage transfers
William M.7 months ago
Such varied but scenic bike riding!
Ed D.7 months ago
Each city or town visited was a treasure. Lot's to explore. The hotels were good, many in excellent locations. Breakfast was large. The bike riding was pleasant.
Louise E.7 months ago
Beautiful countries, great bikes and fun tour. Flexible dining seating would be preferred.
Darlene L.7 months ago
Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
The Beauty of the Surroundings, intimate boat, fantastic food, met new great friends! Instructions for biking could have been better.. with mileage.. to better time management for return to boat. Cruise Director too pompous for me... had better.. but think his last tour with you
Roxy K.7 months ago
Loved the day by day review of what was to happen. On board entertainment was spectacular.
Jeffrey B.7 months ago
Theodor Körner Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
Must See: The excursion to the Clam Castle. Authentic Castle owned by the Clam family since the 1500's to the present. If you take this excursion or the concentration camp, inexperienced riders should rent an electric bike.
Samantha C.7 months ago
This was an amazing trip. The MS Carissima was very comfortable, the people were lovely, very helpful and friendly . The food was very varied to fit in with the countries and was always delicious . The cycle routes were leisurely and the scenery beautiful . We made life- long friends and had a wonderful time .