Terms + Conditions
Pack and Pedal Europe Inc. (DBA Tripsite.com) does not operate any tours (unless explicitly mentioned on the tour page) but instead, works with local tour companies to showcase the places they call home.
Each local operator has their own terms and conditions that can be requested at any time.
Pack and Pedal Europe Inc. is registered in Pennsylvania, Entity No. # 2894939.
Do not make any ongoing or additional travel plans until the tour is confirmed.
Deposits are due within 10 days after confirmation of the tour. Final payment is due 90 days before tour date.
If a tour is booked within 6 weeks of the tour date, deposits will be processed in US dollars via credit card info provided with booking, (incurs 4% processing fee) and final invoice will be prepared immediately in the currency of your choosing. Note, a credit card is required to submit a reservation, however, the card will not be charged (unless payments are overdue). Upon official confirmation, you will be able to decide on your preferred method of payment. Finally, unless otherwise stated immediately upon booking a reservation, the credit card that was submitted at the time of a reservation will be assumed to be the credit card of record for all booking charges related to the reservation at hand.
Once a final invoice is prepared, the exchange rate is set. Price is fixed regardless of changing exchange rates. If a tour is booked within 100 days of tour date, deposit stage will be skipped and the final invoice will be prepared.
You are able to request a final invoice sooner than 100 days to lock in an exchange rate.
Accepted currencies, methods of payment, & payment schedules
We accept payments in US dollars, Canadian dollars, and Euros.
Our accepted methods of payment are:
Credit card (USD only)
We accept MasterCard, Visa, Discover, American Express
All credit card transactions will incur a 4% fee
Personal check, bank check, money order (USD only)
Payable to Tripsite.com or Pack and Pedal Inc.
Sent to our headquarters: 5091 State Route 29 Springville Pa, 18844
All returned checks for insufficient funds or otherwise will be subject to $30 return fee
CAD direct payment
Interac e- transfer, an account to account payment, or other email payment offered by your institution
Wire Transfer (Euros only)
All fees must be included /added to the total tour price
Transferwise (Euros only)
See our Payments Page for more information
Payment schedules by currency:
Deposits required €300 per person for tours up to 12 days, and €600 per person for longer tours
Deposits required $350 per person for tours up to 12 days and $700 per person for longer tours
- Deposits required $425 per person for tours up to 12 days and $850 per person for longer tours
Please see our Payment Page for more information regarding methods of payment and payment schedule, including reservations confirmed within 6 weeks and closer to tour date
Tripsite.com and our local partners maintain the right to apply fees for changes after a booking is made. This could include canceling/adding extra nights, bike rental, helmet rental, diet requests etc.
The cost associated with changes and/or additions after the final payment has been recieved or within 30 days of the tour date, will be charged to the credit card given on the reservation form (plus 4% fee).
Any changes to the tour date may incur a change fee and, depending on how close to the tour date, may be treated as a cancellation.
We do our best to accommodate special dietary needs. Requests for special diets must be stated in the additional comments section when submitting a reservation. Tripsite and our partners are not required to accommodate special dietary needs and reserve the right to charge a supplement on a case-by-case basis.
Cancellations & Refunds
The only way to protect your investment is by purchasing travel insurance.
Cancellation by you
Cancellation fees are per person as follows:
After reservation: up to 20% of total price
180 - 151 days before tour date: 25% of total price
150 - 121 days before tour date: 35% of total price
120 - 91 days before tour date: 50% of total price
90 - 61 days before tour date: 75% of total price
60 - 31 days before tour date: 88% of total price
30 - 0 days before tour date: 100% of total price
Cancellations fees for charters are as follows:
181 + days before tour date: up to 20% of total price
180 - 151 days before tour date: 50% of total price
150 - 121 days before tour date: 65% of total price
120 - 91 days before tour date: 80% of total price
90 - 61 days before tour date: 85% of total price
60 - 31 days before tour date: 90% of total price
30 - 0 days before tour date: 100% of total price
Tripsite.com retains the right to charge the card given during the reservation process to collect any funds related to a cancelation as they are outlined in our or the tour operators cancelation policy.
Cancellation of Tour
Should a tour be canceled by our local partner, you are entitled to a refund to the amount paid towards the tour or could have the option to apply those funds towards another tour.
Do note, itineraries are subject to change due to unforeseen circumstances including but not limited to changing wind and weather conditions, mooring requirements, closed roads and locks etc. Our local partners reserve the right to make changes at will and handle these situations on a case by case basis.
Please note, in order to ensure maximum coverage, be sure to purchase a comprehensive travel insurance policy, for example, one that covers trip cancellation for any reason. It is important to read and understand what each policy covers. To explore travel insurance policies, please visit our Trip Insurance page.
Any refunds due to cancellations and/or changes in the booking will be applied via the method of payment used during booking. Bank fees/credit card fees may apply depending on conditions of booking and nature of refunds.
Cancellations/changes in reservations in which any refund is due that are subject to bank/credit card fees will be paid by the canceling party.
Our tour prices do not include travel insurance. We strongly recommend purchasing comprehensive travel insurance which includes trip cancellation/interruption coverage. You can find more information on our Trip Insurance Page.
Accuracy of information
We rely on our personal knowledge, first-hand experiences, as well as information provided by our local partners. We strive to present all tour details in a clear and informative way and keep all information up to date. We make an effort to correct inaccuracies on our site, however, we accept no responsibility for errors on the tour pages.
Many photos on the website (www.tripsite.com) fall under the creative commons license. We make every effort to credit the photographer required by this license. To that extent, request for removal can be sent to firstname.lastname@example.org and will be processed as soon as possible.
Tripsite Traveler Value Statement
In order to make the most of your trip, we have outlined a set of standards that we also follow when traveling. By submitting a reservation with us, you certify your agreement to the following Tripsite Traveler code:
I have read all the materials, tour details, and requirements
I have chosen a tour that is appropriate according to my abilities, state of health, and fitness level
I have a valid passport and up to date travel documents needed to travel legally
I will respect the laws and customs of the countries I am visiting
I understand that traveling with a group sometimes involves compromises to accommodate all travelers needs
I understand that weather is an uncontrollable variable
I will always follow local travel traffic laws and safety laws on and off the bike
I will do my very best to be a responsible steward of the environment
Limitation of liability
Pack & Pedal Europe, Inc. (DBA Tripsite.com) its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns does not own or operate any entity which provides, or is to provide, goods or services for your trip, including, for example, lodging facilities, transportation companies, food service providers, equipment suppliers, babysitters or daycare providers, etc.
Tripsite.com’s responsibility is strictly limited. Tripsite.com is not responsible for the acts or failures to act, willfully or otherwise, of its suppliers, or of any other third party over whom Tripsite.com has no control. As a tour operator and travel agent, Tripsite.com promotes, organizes and sells tours, which consist of surface transportation, excursions and accommodations that Tripsite.com purchases or obtains from suppliers, who are themselves independent contractors separate from Tripsite.com Insofar as Tripsite.com is a participant in the sale of air transportation, Tripsite.com acts as an agent of the air carrier, but is not responsible for the acts or failures to act, willful or otherwise, of any air carrier or their personnel. Any tickets, coupons or receipts issued are subject to the terms and conditions specified by the air carrier.
Tripsite.com is not liable for any bodily injury or harm, accidents, property damage or personal loss as a result of, but not limited to: physical exertion for which the participant was not prepared; travel by plane, train car, bus, boat or other mode of transportation (such as bicycle, horse, foot, kayak, etc.); consumption of alcoholic beverages; high altitude; forces of nature, such as high winds, hurricanes, flooding, etc.; heat exhaustion, equipment failure; civil unrest or terrorism; or the availability of medical services in remote areas and the quality thereof. Tripsite.com is also not liable for: expenses (e.g. meals, transportation, hotel costs) that are not specified as included in the price of the trip but may be required to get to/from a starting or ending point. Tripsite.com reserves the right to make hotel and/or route alterations in order to improve the quality of a trip or better accommodate its guests.
Electronics - Tripsite.com is in no way ever responsible for damage to personal electronics incurred on your vacation. This includes but is not limited to water damage, bike accidents, loss, and theft.
Tripsite.com is not responsible for expenses incurred by guests in preparing for the tour (e.g. non-refundable advance purchase of air tickets, equipment, travel insurance, etc.) or for any additional travel arrangements made on your own.
Knowing and voluntary execution
I have carefully read and fully understand the contents and legal ramifications of this Limitation of Liability Statement and Assumption of All Risks and Release of Liability Agreement, and all other materials provided to me concerning my trip, including, but not limited to, those regarding cancellation and refund policies. I understand that if I must cancel my reservation, the cancellation fee will be applied in accordance with the rates outlined above.
Tripsite.com reserve the right to review this document at any time. Updated on June 1, 2018.