3 Star Vita Pugna boat/barge tour reviews — 1 to 4 of 4
Walter L.
8 months ago
Verified Reviewer
Vita Pugna Mantova to Venice or Venice to Mantova
Italy
The food on board was outstanding. The chefs made every dinner like it was a high end restaurant. We spent days before and after the trip trying several mid range restaurants with top reviews, and none of them were even close to the food levels on the boat.
Amichai A.
10 months ago
Verified Reviewer
Vita Pugna Mantova to Venice or Venice to Mantova
Italy
The most memorable part was trying to find the ship at the first day. When I receive at home the "How to reach the starting point", I already had doubts and wrote to you about it.
Trying to call the number you mention several time with no answer all did not contribute to a the starting of the journey.
JV • 9 months ago Tripsite Staff
Thank you for sharing your feedback on your recent bike boat tour. We apologize for the difficulties you faced in finding the ship on the first day and for any inconvenience caused. We will review our processes to ensure clearer instructions for reaching the starting point, despite having successfully guided 100s clients with the same instructions improvements are always possible. We also apologize if you were unable to reach us by phone; while we have no record of your calls, we will investigate further to improve our communication channels. Your feedback is valuable to us, and we appreciate the opportunity to improve our services. Thank you for choosing our bike boat tour, and we hope to have the chance to serve you better again in the future.
Tom N.
2 years ago
Verified Reviewer
Vita Pugna Mantova to Venice or Venice to Mantova
Italy
The boat breaking down (and the way the crew accommodated the changes).
Kimberly N.
5 years ago
Verified Reviewer
Vita Pugna Mantova to Venice or Venice to Mantova
Italy
I really enjoyed the staff, Sylvia and Barbara and the delicious dinners! They were so cute and fun. Loved the cheese factory, and Antonella was a wonderful tour guide.
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