2 Star Normandie boat/barge tour reviews — 1 to 2 of 2

 Boat/Barge:  Normandie       Stars:  2     
4.3 out of 5

 

Rosemary P.
March 4, 2020

Verified Reviewer

· Along the Danube - Four Country Tour

I am truly amazed about quantity of 5 star reviews for this tour, as I could only give it a 2 star! And, this 2 rating is for the wonderful restaurant and housekeeping staff , as the boat crew , bike assistants were unpleasant to deal with, and the captain kept his distance. This was such a drastic difference from my very enjoyable Netherlands, and Croatia bike and boat tours. The maps and directions were inadequate and usually incorrect. The "tour guide" (who never lead a tour) Jan was unbelievably nasty, rude and impatient about any and all questions and concerns. He sent many on what was to be an easy, level ride only for it to take us over a mountain where our bikes were unsuitable and directions e completely wrong. I would not recommend neither this boat or trip to anyone.

Normandie
Countries included in this tour?
Austria, Germany, Slovakia, Hungary

  • Jehiel from Tripsite Tripsite Staff March 4, 2020

    Hi Rosemary,
    We are sorry to hear that this trip didn't meet your expectations. It's unfortunate that you experienced some negative exchanges with Jan. We apologize for that.

    About the biking: For the self-guided option a guide is not expected to lead the tour. Riders are expected to be able to navigate independently using the route descriptions and maps. We will look into the maps but we have never gotten feedback about the inaccuracy of the route descriptions for this tour. Furthermore, the tour is rated easy with very little elevation gain and the daily mileages are listed.

    We hope that you still had an enjoyable time.

Mok L.
October 9, 2018

Verified Reviewer

· Along the Danube - Passau to Vienna

The Danube / bike path was wonderful , My bike was a red girls bike that clunked “hate it”, my wife’s ebike was great, the food was good except the hair in couple of dishes, the tour dir and the hotel mgr were friggen rude (not just us to about 14 others ) would Never take a SE tour again. The people we met on board were great, Austria was very nice. Omg Austria wine was fantastic. thx Mik

Ps
Still like Tripsite’s

Normandie
Countries included in this tour?
Austria, Germany
5 Star   60%
4 Star   20%
3 Star   10%
2 Star   10%
1 Star   0%
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