Careers
Tour Specialist / Tripsite generalist
Location: Based in an Australia timezone - hours tbd but most likely ~11:00-19:30 (GMT+10)
Location: Based in South Africa timezone - hours tbd but most likely ~9:00-5:00 (GMT)
Work Schedule:
Full time / Contractor full time - 40 hours per week local time. For initial training and onboarding hours may vary. NOTE: This position is 98% virtual working from home.
Principal duties:
Help sell amazing cycling holidays (and soon other adventure vacations) in Europe and throughout the world.
Quickly and effectively respond to customer emails, phone calls, and live chats
Create, promote, and maintain positive client perception of our company and products
Timely and accurate input/update data in CRM Systems - we have the most modern tools used by high tech companies in Silicon Valley and beyond.
Assist and educate new clients throughout the purchasing process with enthusiasm and authenticity
Identify and provide solutions and options to complex client needs
Manage and edit website content when required especially as it relates to adding new verticals into our system
Help with creating travel letters, invoicing, addressing post travel feedback, provide marketing insights, write and assembel travel documents, and be a generalist for our rapidly growing company.
Qualifications:
Interest in learning and growing in the technology/travel industry
A passion for an active lifestyle
Willing to travel (annual working vacation for product development)
Solid work ethic and commitment to integrity
Strong written and verbal communication skills
Dedicated team player
Flexibility and ability to adapt to a rapidly changing environment
Salary and Benefits:
Salary is based on qualifications and experience
Paid vacation and holidays - tbd as it relates to Australian law for contractors
Health insurance compensation - tbd as it relates to Australian law for contractors
International travel opportunities
Interested in becoming apart of our team? Please send resume and cover letter outlining why you think you would be a good fit to careers@tripsite.com. We look forward to hearing from you!