We are hiring!

Tour Specialist

Springville, Pa

Expected Hours:


Principal duties:

  • Help sell amazing cycling holidays in Europe
  • Quickly and effectively respond to customer emails, phone calls, and live chats
  • Create, promote, and maintain positive client perception of our company and products
  • Timely and accurate data entry and maintenance in CRM Systems (Salesforce)
  • Assist and educate new clients throughout the purchasing process with enthusiasm and authenticity
  • Identify and provide solutions and options to complex client needs
  • Manage and edit website content when required


  • Be able to work in a home office environment
  • Past experience in sales and customer service
  • Interest in learning and growing in the technology / travel industry
  • Familiarity with content management systems and digital marketing / communications
  • A passion for an active lifestyle
  • Willing to travel (annual working vacation for product development)
  • Solid work ethic and commitment to integrity
  • Strong written and verbal communication skills
  • Dedicated team player
  • Flexibility and ability to adapt to a rapidly changing environment
  • Business proficiency in Spanish or Portuguese a strong plus

Though our headquarters is in Springville, PA, Tripsite is a global company. Apart from training and other occasional meetings, this is a remote position.

If this sounds like something that interests you...Please send your resume and cover letter explaining why you think you'd be a great addition to our team to jobs@tripsite.com.