Join our team!

Tour Specialist

Springville, Pa

Work Schedule:

  • Full time - 40 hours per week - 8:30-4:30 pm to train /To transition into 11am-7pm

Principal duties:

  • Help sell amazing cycling holidays in Europe

  • Quickly and effectively respond to customer emails, phone calls, and live chats

  • Create, promote, and maintain positive client perception of our company and products

  • Timely and accurate input/update data in CRM Systems

  • Assist and educate new clients throughout the purchasing process with enthusiasm and authenticity

  • Identify and provide solutions and options to complex client needs

  • Manage and edit website content when required


  • Past experience in sales and customer service

  • Interest in learning and growing in the technology/travel industry

  • Familiarity with content management systems and digital marketing/communications

  • A passion for an active lifestyle

  • Willing to travel (annual working vacation for product development)

  • Solid work ethic and commitment to integrity

  • Strong written and verbal communication skills

  • Dedicated team player

  • Flexibility and ability to adapt to a rapidly changing environment

  • Proficiency in Spanish or Portuguese a strong plus


  • This position is headquarters is in Springville, PA, however, Tripsite is a global company.