Melbourne Hot Air Balloon Flight

Dates

Pricing

Meeting place and directions

111 Spring St, Melbourne VIC 3000, Australia

Cancellation policy

More than 7 days before the flight departure - a flight may be rescheduled without fees. A cancellation fee of $50 per ticket will apply before any amount is refunded.

Between 48 hours and 7 days before the flight departure - a reschedule fee of $50 per person will apply to any flight rescheduled. Bookings cancelled within 7 days of a flight departure cannot be refunded.

Within 48 hours of the flight departure - No changes or refunds are permitted. We recommend that passengers arrange their own insurance provisions in case of unforeseen circumstances including being unable to fly due to illness.

No Show: Under no circumstances will a flight be refunded or re-scheduled if passengers cancel or do not turn up on the morning of the scheduled flight. You will not be eligible for any refund in part or in full and may not reschedule your booking to another date.

Health and safety policy

General Mobility: Passengers flying with the Operator must be able to climb IN and OUT of the basket unaided. The side of the basket is approx. 1.2 m high with two footholds for passengers to use like a ladder when climbing into the basket. The Operator’s staff will be in attendance to supervise passengers climbing into the basket. The Pilot in command will decide whether a passenger is fit enough and therefore able to travel on the balloon flight.

Less Abled Passengers: The Operator recommends that less-able persons seek medical advice before participating in a balloon flight. Civil Aviation Safety Authority rules prohibit certain disabled persons for safety reasons. As stated above the Passenger must be able to climb in and out of the basket to participate in the balloon flight. Passengers participating in the balloon flight do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Pregnant Persons: The Operator recommends that pregnant persons do not fly in a hot air balloon and we will not carry passengers who are over 16 weeks pregnant. Passengers who suspect they may be pregnant should check with their doctor before travel.

Medical Conditions: Passengers with medical conditions should check their suitability to fly before booking and advise our staff when booking. As the entire tour could last more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Alcohol and Drugs: Passengers will not be allowed to fly if their judgement is impaired by alcohol, drugs, or prescription medicine or if their behaviour bothers other passengers.

Carriage at Pilot’s Discretion: The pilot in charge of the balloon has absolute discretion in deciding whether a passenger will fly or not. Such decisions are made in the best interest of the safety of the passengers and crew and the Operator accepts no liability for any inconvenience or damage caused.

Disclaimer: All passengers participate in a LBF hot air ballooning experience at their own risk. The Operator does not accept any liability for any loss, claim, injury, or any direct, indirect, incidental, special, or consequential damage which may arise out of or is in any way connected with the passenger’s participation in the activity we conduct.