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Rosemary P.1 year ago
Normandie Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
I am truly amazed about quantity of 5 star reviews for this tour, as I could only give it a 2 star! And, this 2 rating is for the wonderful restaurant and housekeeping staff , as the boat crew , bike assistants were unpleasant to deal with, and the captain kept his distance. This was such a drastic difference from my very enjoyable Netherlands, and Croatia bike and boat tours. The maps and directions were inadequate and usually incorrect. The "tour guide" (who never lead a tour) Jan was unbelievably nasty, rude and impatient about any and all questions and concerns. He sent many on what was to be an easy, level ride only for it to take us over a mountain where our bikes were unsuitable and directions e completely wrong. I would not recommend neither this boat or trip to anyone.
Jehiel from Tripsite • 1 year ago Tripsite Staff
Hi Rosemary,We are sorry to hear that this trip didn't meet your expectations. It's unfortunate that you experienced some negative exchanges with Jan. We apologize for that.
About the biking: For the self-guided option a guide is not expected to lead the tour. Riders are expected to be able to navigate independently using the route descriptions and maps. We will look into the maps but we have never gotten feedback about the inaccuracy of the route descriptions for this tour. Furthermore, the tour is rated easy with very little elevation gain and the daily mileages are listed.
We hope that you still had an enjoyable time.
Rosemary Palus • 1 year ago
Not having a guide was not an issue for me as I am a much seasoned rider (of plus 30 years experience) with dozens extended touring rides both here in the states, besides several international. We had started with transporting our personal bikes to Europe, reserving our accommodations , creating ride maps, etc.. so telling me to "navigate independently using the route description and maps" given is insulting. IF one were given proper maps and descriptions it would have been acceptable with the exception of Jan's famous easy farm ride that took us over dangerous mountainous, cliff side, terrain. He is very fortunate all returned minus major accidents, and this was only due to the fact we WERE EXPERIENCED!. And, you really need to fully read all feedback as there were other complaints regarding inadequate mapping and directions. Tripsite is also responsible by ignoring this issue. AMEN!
Rosemary, I am not trying to insult you or downplay your experience. I am trying to address your concerns. I wanted to clarify that Jan is not a tour guide and with the self-guided option, there is no leader. Gps tracks are available for most tours and routes are being updated and improved frequently.If you were not given maps and route descriptions and if Jan's suggestion was misguided and dangerous, that is unacceptable. If Jan was rude to you, that is unacceptable. This is not characteristic of our local partners or Tripsite. I can assure you we are addressing these issues with our local partner. I personally read hundreds of feedback submissions each season and respond. We do this because we care about your experience and want to make the tours we offer better. I am sorry we and our partners failed to give you a positive experience. Jehiel
Tom M.1 year ago
Carissima Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
Ross M.2 years ago
Quo Vadis Metz to CochemFrance, Luxembourg, Germany
This is the best kept secret for those of us that enjoy intimate, caring, luxurious adventure with people that will care and spoil you along the way. Quo Vadis will always be our first choice if available and the standard by what we measure all of our other trips.
Patti S.2 years ago
The beautiful scenery along the Mosel River is the star of this Bike and Barge trip! The vineyard along the steep mountain face for miles and miles, the gorgeous river meandering , the church steeple in every village, and the ancient castles on the mountain top! I could not believe I was there in the midst of this! Would not hesitate to recommend this trip to anyone and I have!
Ruth B.2 years ago
Merlijn Berlin to MalchinGermany, Poland
Loved the buffet meal in Poland-delicious food, great sitting outside by the water, great band & fun dancing!
Camille B.2 years ago
My favourite parts of the trip were spending time in Cochem, the happy hour the entire group would spend “debriefing” at the end of the day on the deck of the boat, both vineyards that we visited and the incredible gardens we saw as we rode along the Moselle river.
Clear instructions about the day we board the boat. Everyone was confused about whether we simply drop off our luggage, stay on the boat, is there dinner on the boat?? Etc.
It would have been nice to have some background music on the boat during breakfast, happy hour, dinner or the evening. I heard a number of people mention this.
A few planned activities on the boat would have been a lot of fun. A theme dinner, trivia night, learn to make the local cocktail, a local historian gives a presentation, a quick and simple local language lesson, etc. People also commented on this and would have gladly paid another 100 Euros for a few little “extras” like these.
Ceira S.2 years ago
Gorgeous Mosel with quaint towns cycling and being on a gem of a boat! Surrounded by great people and a great crew! Thank you for wonderful memories!
Carol M.2 years ago
I have been traveling for many years and have had many amazing adventures. I can honestly say that this is one the the best holidays I have taken. I loved being active and after a day of exploring to come back to the boat for a cocktail, wonderful dinner and conversation with the other guests. The crew made us feel at home. I cannot recommend this trip enough! We are already planning the next holiday. Thanks for a great experience.
Marge H.2 years ago
The views along the Mosel River were fantastic and of course, the wines.
Paul M.2 years ago
The whole trip from start to finish was excellent. Boat staff were exceptionally helpful and always ready to assist as needed. Food was varied and tasty too. Will be booking another bike and barge trop on the future.
Don and Sheryl E.2 years ago
Sarah Koblenz to SaarburgGermany
This was our first bike/barge trip. We loved the bike trails along the river ... did not like the times we were in busy traffic...when we left Koblenz day 1. The patria was a great place to call home...food was awesome and accommodations were fine.
Beth T.2 years ago
Arlene II Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
I loved cycling through the Wachau valley. The boat staff was so attentive and everything ran smoothly, in spite of a few minor hiccups. The scenery and the daily stops were great. I loved spending time in the big notable cities.
Charlott H.2 years ago
Traveling on the Danube was the most beautiful and fun experience we’ve ever had as a couple. Starting the day biking and being active, having great food, meeting lots of interesting people and seeing amazing countries and the culture was Incredible. I hope I can travel on Tripsite again for another bike and boat tour soon!!
Jessica R.2 years ago
The trip was amazing, the biking was very scenic and not difficult at all. The boat staff was very friendly and very upbeat. The food was to die for. I would recommend doing this trip you will really enjoy it.
Ann R.2 years ago
The scenery was wonderful and the biking very enjoyable. It was a nice balance between biking and being about to see the sights. Especially loved the day in Vienna. It was all lovely.
Thor M.2 years ago
Koblenz to SaarburgGermany
The scenery was beautiful, and all the bike paths were very well maintained. As expected the German towns we visited were charming. The Ship and crew were great. It was the end of the season, so while the bikes were in pretty good shape, most of them were probably ready for an annual maintenance/overhaul. Food on board was tasty, and plentiful. The accomodations on board were fine. Everything was very clean. The trip was very good value. We enjoyed our fellow guests, and as mentioned, the crew were friendly, accommodating and efficient. Tripsite did a good job of arranging the trip. If you towards the beginning or end of the season, be prepared for all weather, although it is all doable.
Sandra S.2 years ago
This was the most amazing bike tour that I have been on. We had a guide, Axel, and that made the trip so relaxing because we didn't need to worry about where to meet the boat or language issues. Axel had lots of extra information along the trip. The boat was very relaxing. Dinner was excellent with choices for entrees every night. The staff were all very friendly and helpful. I would recommend this trip for families with children 12 or so, and seniors (an E bike can make a big difference.)
Henk G.2 years ago
Arlene II Along the Danube - Passau to ViennaAustria, Germany
Nature, food, organisationOnly BIG problem was engine trouble which delayed arrival in Passau by 5 hours and complicated the next part of our vacation
Hanna W.2 years ago
Arkona Mainz to CologneGermany
The food was outstanding!!The personnel very attentive, accommodating and courteous!!Unfortunately, due to dizziness which I encountered on the third day, I was unable to bike the remaining days. Therefore I enjoyed the boats ride.
Jon B.2 years ago
We very much enjoyed the trip. The staff/crew were very accommodating, and the biking was great. The only drawback was the problem with the rudder system, which led to our tour being altered, and us not being able to go to Budapest.
Peggy O.2 years ago
Great biking and lovely boat.
Christa M.2 years ago
We had a great time exploring Austria, Germany, Hungary and Slovakia. The boat was comfortable. The staff was super fun. Food was great. Excursions were top notch. Truly no complaints.
Donna B.2 years ago
This trip was amazing...so much to see and do. Great shore excursions. Food on the Carrissima was so good!
Marla E.2 years ago
I treated my family to this trip and we had a wonderful experience together. We could have used more detailed maps but we only got lost a couple of times!
Further to my previous review I wanted to add the service, courteousness and responsiveness of the Tripsite Representatives in answering multiple questions and following up on the many details of our group was much appreciated. A customer focused company which is a novelty today.
Linda C.2 years ago
La Belle Fleur Bavaria TourGermany
The people we went with and the lovely people we met. The back roads we traveled and the wonderful tour guide...
Marcia Regina L.2 years ago
Normandie Along the Danube - Passau to ViennaAustria, Germany
I and my husband loved the tour. Everything was perfect, the barge, the meals, all the staff was kind and we had now new friends that we knew in this tour.
Dawn P.2 years ago
Every day was beautiful and different from each other. The first day we rode through forests and plenty of shade with wildflowers such as columbine. Other days were fun with stops at hidden cafes or using unique bike ferries that crossed from one side of the river to the other. One morning I opened the curtains & we were docked under the ruins of a castle. Every day held surprises such as Hapsburg palaces, groomed gardens or rolling vineyards with stops to sample wine and brandy. Ancient monasteries beckoned. Artisan shops required our attention. After touring, we returned to the ship for perhaps a swim and cocktails before unique dinners offering a taste from local cuisine.
Kathy D.2 years ago
The hosts and tour guides were wonderful. The cabins were superb. The air beds were a treat. Everything was clean.
Karen P.2 years ago
Theodor Körner Along the Danube - Passau to ViennaAustria, Germany
I loved bike riding along the Danube, through the little towns and country. We had a great guide who biked with us, although lots of people just followed the daily maps. Very well organized! Our boat was a nice size, just over 100 people so it felt cozy. The workers kept the bikes perfectly maintained and organized too. Hope to do another ride next year!
Merla • 1 year ago
Hi KarenI plan to do this Danube bike tour this May. I am torn between the 3 ship choices....I like the Theodore but don't see pics.of rms & bathrms & am concerned b/c my travel friend is picky. Are they ok?? Is there an open sun deck? Would also consider Arlene2 but don't like bike itinerary as well & seems to have less freebies...wine, bike lock, etc. I would love your personal comments, please!! ❤ Merla