4 Star Oceania Tour Reviews — 1 to 1 of 1

Overall, the tour was very pleasant, enjoyable, and I would recommend it. However, there are several aspects that could be improved to provide a more satisfying experience.

Communication regarding the difficulty of the tour:
The information provided by both the agency and the guide about the level of difficulty was insufficient and unclear. This led to some confusion and could have been handled better with a more detailed and accurate explanation.

Accommodations:
Some of the accommodations were too basic, particularly the bathrooms. Improving this aspect would make a big difference in the overall comfort of the trip.

Meals – Picnics:
While the picnics were well organized, certain details affected the overall quality—for example, the use of packaged and ultra-processed salad dressings instead of healthier and tastier options like good olive oil. The bread and coffee were also of poor quality, which detracted from the dining experience.

Conclusion:
By addressing these details—especially communication, accommodation quality, and food—the experience could be significantly enhanced. These are small but meaningful improvements that would have a great impact on customer satisfaction.