Classic Tuscany E-Bike tour Tour Reviews — 1 to 11 of 11

Three of us (two rooms) had a great trip through some incredibly beautiful landscapes. The bikes worked great (no issues with the batteries or anything else) and the ebikes were very handy for the very hilly countryside. The luggage got moved perfectly and the hotels were nice. Overall had a terrific trip!

The bike route was great they were perfect for beautiful views and destinations. The bikes were new and or in great condition making the rides very easy. Overnight stays were also in nice locations with easy check-in and check-outs with staff that were helpful and prepared. This was my first vacation ride and I couldn't be happier. Tripsite coordinated a great vacation.

Wonderful trip, we had the good luck to do this on the weekend of the Eroica ride and passed through a number of the small towns which host the ride including Gaiole where the finish line and festival are held as well as ride some of the Strade Bianchi that the ride covers. The first few days give you the opportunity to stop at some of the wineries along the route for tastings, some are open without booking and often have lovely views to enjoy as you taste the wine.
Lucca was probalby our favourite town, the hotel was lovely and the suggested restaurants were also very good.
I would suggest you ensure you have a key to the bike battery as some of the hotels struggled to accomodate charging the multiple bikes as other groups will likely be on the same itinerary and not having the key made things more difficult than needed.
The bikes were very good and comfortable.

It was a tough ride, all of the hills was another level. Only take this ride if you are aware that most of the ride is on local roads, with some traffic, and riding up and down hills continually every day. Be careful to conserve your battery, as riding uphill with no power assist is not a good experience (Our story, 2km uphill ride Day 1 into Radda!!) Each night's accommodation was a treat as these towns was especially chosen for us experience the history of Tuscany. So rich in history.

We booked this trip for September, 2023 and had numerous issues with this company. We are experienced cyclists both on regular and e-bikes, and have cycled in Europe previously. With Tripsite, on the first day, the bikes were delivered to us without helmets and even without a seat. On Cycling Day 1, one of the apps on our phones was blank and it took a while to get that reinstalled. Halfway through the route, we found ourselves stuck on the side of the road, as our bikes no longer had a charge. They were transported to our final destination for the day by van/shuttle. On Cycling Day 2, only one of the two chargers was working, so one bike was still dead. We used the only working charger to charge the second bike - which takes 3-4 hours. After an obviously late start, again the bikes were just not what was needed for this route. It is not "Easy-Moderate" as stated and we found ourselves pushing very heavy bikes up very steep hills. Again the bikes were not functioning properly. No support from Tripsite, mainly due to time differences between Italy and the US, and although we were in touch with the European company, they were located 4 hours away and were not able to help much either. After only two days of cycling and realizing that the bikes were faulty compared to what we needed, we turned in our bikes and canceled the rest of the 8-day tour. It is now over 3 months later and our numerous requests for a reasonable refund have been disregarded by the company. We are not impressed with Carla (Manager/Owner), at all. Her responses are not only slow, but quite rude and she tends to blame us for the bike problems.
If considering a European cycling tour, we would suggest using a European company that is available to provide support when their bikes are not working properly. Tripsite does not stand behind their promises.

Very good bikes, very nice roads,
Very good organisation and hotels and we the road and visit to Pisa

What a wonderful surprise! Exceeded our expectations. Itinerary and equipment was amazing. The routes were very interesting and off the main roads. Accommodation was very well located and always very clean and comfortable. Will definitely book another trip!

What a wonderful surprise! Exceeded our expectations. Itinerary and equipment was amazing. The routes were very interesting and off the main roads. Accommodation was very well located and always very clean an comfortable. Will definitely book another trip!

The routes were good and the right length each day. I would have like to have received the route information details in advance as requested so that stops could have been planned. We received the route details only a few days prior to the trip. In addition the GSP provides was somewhat difficult to use and didn’t always provide good directions. Ended up using my cellphone GSP which provided better directions. Without the cellphone we would have wasted much more time with the GPS provided. Upgrading to a newer GPS is needed.

Fantastic trip and really well looked after by the local representative

The tour was overall great! It was like biking in a painting with this beautiful senery