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Grace L.2 years ago
This was the first trip to Europe for my daughter and myself. It turned out to be a wonderful college graduation present for her, and a great way to dive into retirement for me. The company was excellent and varied. Our guide was very knowledgeable and accommodating. The food and staff was excellent. I hope I will get a chance to do this again with the rest of my family.
David M.4 years ago
My grades given to this trip show my displeasure with several items encountered while on our trip. First, the pickup at the airport was bungled by "Pepe" our guide. He did not have a sign for us to recognize the tour! It was a miracle he finally found us. The boat was laid out well, the crew was very pleasant, however none of the 3 crew members spoke fluent english (necessary for the Americans, Canadians, Dutch, and German passengers). My major complaint was regarding the cabin Air Conditioning. The captain only turned on the AC from 6PM to Midnight. In August, the temperature was in the mid 80's - too hot to sleep in an enclosed cabin after midnight! I would discourage any potential guest not to take this trip unless the captain changes his AC rules and provides cooling throughout the night!The food was OK with little variation from day to day but the last "onshore meal" at a local restaurant was inedible!! Skip the restaurant meal and eat onboard (not a current option) or give the guests an upscale restaurant or eliminate the meal altogether and each guest is on their own for the last supper.
Jehiel • 4 years ago Tripsite Staff
Hi David,Since our return from this trip, changes have been made to the difficulty rating as well as the tour page and travel documents to better represent the tour. We are also working with our local partner to make improvements based on your input. Thanks for sharing this feedback. It was very nice meeting you and Susan!
Ross D.4 years ago
The Aeolian Archipelago Trip was sold as easy/moderate and as a result there were several people that probably should not have been there. As a consequence the guide was indecisive most days how to deal with the itinerary and as a consequence kept adjusting and shortening the rides. As for my wife and I we traveled all the way from Canada to enjoy the boat, scenery and riding as a total experience.
Because of the constant changing of the daily itinerary and shortened rides we became somewhat dissatisfied with the total experience.
Hello Ross,Thanks for sharing this feedback. As a result, we have changed the rating and recommended the ebike option less experienced riders. We have also been in contact with our local partner to ensure the itenerary is presented in full and is followed. I had a great time meeting you and Donna on this trip and hope to help you plan your next one!