1 Star Amsterdam to Bruges Tour Reviews — 1 to 1 of 1
Amsterdam to Bruges
8 days from €1265
4.8 out of 5
Easy Bike + Boat Tour in Netherlands, Belgium
From Holland's intriguing capital to Belgium's artistic gem, this bike and boat tour follows meandering rivers and canals from Amsterdam to Bruges. The Golden Age of the 17th Century was a peaceful…
randall r.
1 year ago
Verified Reviewer
I was very disappointed with this trip! Not only were the cabins very small, they were completely enclosed with no external air flow systems. So, when one person in our group came down with COVID, it quickly spread to 4 more.
Since I had been rooming with one of the persons who tested positive, I offered to leave the trip [so I would not spread the virus to other customers] with the understanding that the ship's crew would pay for my hotel stay in Gent Belgium and the cab fare from the boat to the hotel. Moreover, I expected the crew to give me a refund for the portion of the trip I could not use [not the entire sum, but just what they would save on meals, etc.]. However, after packing my suitcase, isolating from the rest of the customers on board, and preparing to deboard, I was told than not only was the crew not going to pay for the items they said they would, the crew insisted that I pay a surcharge of another 30 Euros for increased fuel costs.
Tripsite Staff • 1 year ago Tripsite Staff
We understand your disappointment. It is incredibly frustrating to look forward to a trip only to have it interrupted in the way that it was. COVID has been a nightmare in general, but especially on boats where quarantine is nearly impossible. Unfortunately, hotels and other costs incurred are the responsibility of the traveler. Some travel insurance companies will reimburse if only partially for this. Understandably, however, this is not how you wanted to spend your vacation and we are so sorry. We are required to abide by local and international regulations. With things improving as they are, we are expecting that off-boat quarantine will not be required in the future.
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