Amsterdam to Bruges Bike Tour Tour Reviews — 31 to 33 of 33

Our booking and trip experience were excellent. The Tripsite team were very responsive to all inquiries and questions. The trip information provide was accurate, provided information to provide to family members at home and was received in a timely manner.
Excellent trip, staff and overall experience!

This was our first tour in hotels, others have been on barges. I would recommend staying with the barges. There is no contact with a person regarding the tour or the bikes except hotel staff so issues with the bikes were difficult. Bikes were in bad shape we had 4 flats and a broken gear casing so we spent a lot of time in bike shops getting repairs done. Thank goodness ther are lots of bike shops in Holland. GPS was good but one day took us to the wrong hotel some 10 km off course and missed a town we had to back track the next day to see, so that was very annoying. After that we made sure it had the right destination on the GPS. Some hotels were lovely but a couple were very small. We had purchased the meal plan and that was good, though Tripsite said we would have a choice of meals there were 3 places it was just one meal offered to bike tour participants. Holland is beautiful and enjoyable to bike though we had lots of rain and wind so dress appropriately.

The Mast Family
Bike tour Bruges to Amsterdam,
June 14-20, 2015

We really enjoyed the trip. The scenery was beautiful and we got a good overview of the coasts, farm land, waterways, historical sites and the cities. The hotels were very nice, comfortable, varied and had good restaurants in the hotels. The breakfast buffets were great. We particularly enjoyed the smaller hotels. Luggage transfer worked well.
The routes were easy to follow for the most part once we got “tuned into” finding the route signs. With the maps we were also able to alter the route to see some other sites we were interested in.
A couple of things would have made the trip easier:
Equipment:
More specific information about the bikes, which differ from those we normally ride, before the trip started would have helped us to get a good start the first day.
An extra tube for the tires would have helped since some tires required multiple patches.
Route:
The route on day 2 from Vlissingin to Noordgouwe included a ferry across Veerse Meer. When we arrived at the location on Monday we were told the ferry did not run Monday in June (this was in the detail route description but was in Dutch, not in English). We spoke to some local residents who told us the (lengthily) alternate but mentioned that since there were so many of us we could speak to the ferry staff and see if they would run for us (which they nicely did). Our trip would have been much more pleasant (and a couple hours shorter) that day if we had had this information up front.

Availability of help:
It was not easy to contact you when we needed to report an equipment issue after finishing a route after your office hours. We had to resort to emailing you so you did not get the message until the next day. We received an email that we would be called and the battery replaced but we never received a call, maybe because we had a US cell phone. So on the 3rd day someone finally showed up with a replacement bike. This would have been a better situation if:
We could have contacted you after office hours.
The bike people had contacted the desk at the hotel rather than trying to call our phone.