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Greg and Susan H.3 years ago
Bob S.4 years ago
The written notes for the trail description were poorly written and not accurate. Our guide made up for this with proper verbal description for each segment.The hotels were all superb with the the one exception ( Hotel Torre Palma) where the breakfast was lacking, just some pastries, bread, coffee and juice and no fruit, cheese, meat or yogurt.Overall the trip was excellent and we surely enjoyed our extra knowledgeable guide Jeff.
H. Devine4 years ago
Our guide Jeff got off to a rough start by being late and because he was alone trying to resolve faulty bikes, was not able to provide several walking tours that were discussed in the itinerary. He wasn't a ""people"" person and didn't respond well to equipment problems and various requests by the guests. Toward the end of the trip, he really tried to redeem himself though, and knocked himself out to be helpful. Jeff is a wonderful person and I enjoyed his company and expertise very much. I think it was a little much to have 10 guests with only one guide to Read More handle everything.
The hotels were fine, some a bit dated, but acceptable. I would have been willing to pay a little more for slightly better accommodations in Seville and Granada.
Breakfasts at the hotels were all very good, but the group dinners provided in Seville and especially Alcala a Real were seriously awful. Definitely needs to be rethought and the restaurants upgraded. We would have preferred to dine on our own.
The approach to Granada was a big buzz-kill. We had been riding for days in bucolic serenity, and to navigate the busy traffic circles and congested streets, trying to follow the guide's van was frightening, dangerous and a big let-down. Just as we took a local bus from Seville to our bike point in Carmona, the same should have been done with our ending. I would recommend that taxis be called at the last lunch stop outside of Granada to take guests and their bags directly to the hotel, with the bikes finally put away in the van at that point. Much better than the guide trying to transition everything on a busy sidewalk in front of the hotel after a harrowing ride. There was simply no reason to continue the bike course into the heart of Granada.
Other than Granada, the bike course overall was outstanding -- I can only say wonderful things about the beauty, friendliness and road quality, including the Via Verde, what a treat. The rest day in Zuheros was actually our favorite day, with a lovely hotel and pool to enjoy.
My negative comments are only meant to be constructive and to improve upon what was a fantastic vacation for us. We only want to do bike vacations from now on, and can't wait to plan the next one. Congrats to Tripsite for having such a great site and ability to find unique tours and operators all over the world. "
Jehiel • 3 years ago Tripsite Staff
Thanks for your helpful feedback above. We have relayed this information to our local partner who has since made changes to the tour base on your feedback. Our local partner has purchased a new fleet of their own E-bikes (rather than utilize bikes from another supplier). The restaurant in Alcala la Real has suffered some changes in management and the operator no longer uses them.
We really appreciate your feedback and use it to improve the tours we offer. We hope to help you plan your next cyling adventure!
B. Carrigan4 years ago
We were looked after by our guide and the route was good. Spanish drivers were very considerate.