De Holland boat/barge tour reviews — 61 to 71 of 71

4.3 out of 5

 


Margaret Terrett
November 23, 2015

Verified Reviewer

· North Holland Tour

I would recommend the trip with reservations. The food on the boat was not special but ok. While our leader was competent I did not find him helpful at times and other times I found him condescending. The route descriptions were well done but we had to argue to have one for each rider even though it clearly stated we would each a have one. I would have like much more about the places we were visiting included on the daily route descriptions. Carrying a visitor guide is not easy on a bike. The bikes were not in good shape for our trip. The mechanic tried to do his best but they were not a "freewheeling" experience. On mine the gears did not work, others had similar issues. When the holiday depends on a good cycling experience then the bike becomes a priority.
I cannot recommend the experience whole heartily except for the amazing landscape of northern Netherlands. That part I really enjoyed. Also I enjoyed being part of a group. I would not recommend a person or couple try the trip because no effort was made to mix the people. I was part of a big group and so I always had people to cycle with.

Countries included in this tour?
Netherlands

Sue Cousineau
November 21, 2015

Verified Reviewer

· North Holland Tour

1. Food was mediocre - not great...lots of canned or frozen vegetables. Meat was consistently over cooked and dry. There was lots of choices for breakfast and we especially liked the variety to make our lunches. Had to pay for hot water, tea & coffee after 4:00 pm was a ridiculous and cheap policy which angered many.
2. Room service - towels were not replenished each day as expected until the guide told us to put them in the shower to indicate we wanted towels refreshed each day. This was a problem of no signage to indicate this practice and that the guide forgot to tell us until day 4 when someone complained.
3. Maps and route descriptions - we always marvel at the signage for cycling in the Netherlands. Our country should adopt this method. But we were only given one map/booklet per room. Again, a very cheap practice as all travelers are paying cyclists and each want their own maps. Can't guarantee that those who room together actually cycle together. This again angered many in our group all of whom are avid cyclists who have traveled extensively by bike in Europe.
4. Route - Wonderful! Northern Netherlands is so beautiful, the route selected was varied and very picturesque, and towns we visited were charming.
5. Staff - Every staff person, but one, was extremely polite, helpful and courteous, from the kitchen staff, the captain, servers, and bike support fellas. The one exception was our guide who was rigid, rude, impatient and grumpy. He warmed up as the week progressed but his welcoming manner was less than desirable. He didn't seem to like to deal with women or English clients, as we saw that he got along very well with the German clients. It could have been a factor of language and fatigue due the fact that it was the end of the season.

Countries included in this tour?
Netherlands

Paul Hough
November 20, 2015

Verified Reviewer

· North Holland Tour

The nickel and diming on the boat was annoying - i.e., free coffee until 4 pm but nobody gets back before then; coffee and tea not included with dinner (extra cost); bottled water sold at the same price as a beer (one token worth 2.5 Euros). Our guide, Marcel, was clearly out of sorts and was not someone I would recommend - rude, disinterested, unhelpful, condescending, and refused to answer questions. I trust that other guides are much better.

Countries included in this tour?
Netherlands

Diane Thomson
November 20, 2015

Verified Reviewer

· North Holland Tour

The bikes did show some wear but the two mechanics on our barge were wonderful in making repairs overnight. The maps were on the whole very good but each person on the trip should be given their own set of maps and the accompanied daily itinerary descriptions.

Countries included in this tour?
Netherlands

Carolyn Dunbar
November 20, 2015

Verified Reviewer

· North Holland Tour

This was a nice trip which I chose after research. I learned that I prefer smaller groups.

Countries included in this tour?
Netherlands

Thomas Reid
October 26, 2015

Verified Reviewer

· North Holland Tour

Marcel is a great guide/tour leader.

Countries included in this tour?
Netherlands

Susan Monaghan
October 26, 2015

Verified Reviewer

· North Holland Tour

There was some disconnect in passing along information. For example the barge had to leave earlier than 6:30 but info was not passed on. Fortunately my friends and I arrived and boarded the sister ship and got the info that the Angela Esmee was instructed to leave the port due to some Dutch holiday celebration. Good thing we took the initiative. There was no one waiting on the dock to give us this info.
Info about running a tab for drinks was false. We had to purchase tokens from a machine to use at bar. Bikes were somewhat rickety, having seen their 2nd season (according to a mechanic I talked to). Mine and some others made a grinding noise the entire time. The mechanic tried to fix it, but eventually I just tolerated it. I heard one mech say the bikes had a couple more trips this season. Good luck to the next owner.
Food was very good and the staff were very friendly. I would recommend a Bike and Barge trip to friends, but we ran into another group on a similar tour riding green bikes...they LOVED their bikes. We couldn't come close to saying that about ours. The green bike tour paid similar costs.

Countries included in this tour?
Netherlands

Marnie Terrett
October 26, 2015

Verified Reviewer

· North Holland Tour

I found the conditions of the bikes quite poor. They were obviously wearing out after a season of use. The food was adequate but not spectacular. The information about how to get clean towels was given 5 days into the trip.
The routes were well described but I would have liked further information about the towns we were passing through and where we were staying the night. Our group happened upon a cemetery with Canadian war dead but it was just luck. That type of information should be included I the route description of the day. Despite the things mentioned I did enjoy the trip and would recommend it to others.

Countries included in this tour?
Netherlands

Fair Rapsey
October 26, 2015

Verified Reviewer

· North Holland Tour

I had a lot of trouble with the bike seat. That created pain/discomfort for the whole week. We saw other barges participants en route with much better bikes than we had. Ours were quite old and clunky but they worked OK when you got used to them. The bike mechanics were great. The seven gears were adequate for the terrain.

We should each have our own maps and route descriptions, not just one per cabin. You don't necessarily cycle with your cabin mate and sometimes people get separated from cycling partners during the day.

Our guide Marcel appeared to have a very arrogant attitude towards guests, particularly those who asked for clarification of various things. He was rude to me when I asked a question about the availability of public washrooms along the way - and what was customary in Holland. He snapped "So you think Dutch people don't go to the toilet?" He seemed to make a lot more effort as the week went on and was quite knowledgeable about a variety of things. He got off to a bad start with quite a few people however.

Re Food: The food was good and varied. We had a lot of salads/vegetables (generally overcooked) which I appreciated. Tea, coffee and water should be available for free all the time, not just till 4. A euro for hot water and a tea bag is chintzy.

I enjoyed the trip and the route. The route was quite varied in a lot of ways and very beautiful. Luckily the weather was reasonably cooperative and our group had a great time. The barge is a fun experience, and I would recommend it and consider another trip for myself as well.

Countries included in this tour?
Netherlands

Bob Rodney
October 26, 2015

Verified Reviewer

· North Holland Tour

Marcel was a very good guide-Johnan helped keep our bikes in very good order.

Countries included in this tour?
Netherlands

Buford and Gina
August 14, 2013

Verified Reviewer

· North Holland Tour

The tour was excellent. We’d have no reservations about booking another tour comparable to this, or recommending the trip to others—in fact, we already have. We enjoyed every minute.

We were somewhat anxious about how the trip would work out: would we find the boat ok?; would we be able to get everything on-board ok?; would we have a good time? The trip worked like clockwork—everything worked exactly as it should!

Our accommodations on-board the Angela Esmee were quite comfortable. The rooms were small, as we expected. However, they were very comfortable. Additionally, we spent very little time in our cabin. Most of our time was spent either on the bikes, walking in the great port villages, on the top deck, or in the dining salon, enjoying the company of the others on the tour or the wonderful staff. Food on-board the ship was very good, and quite filling. Just right to get us off to a good start, or to replenish us after a great day of riding.

The staff was most accommodating. We really bonded with Arie, the tour leader. He proved to be very helpful, and knowledgeable. However, beyond that, he was personable! He is very well schooled, and has a great sense of humor. He was someone we enjoyed spending time with on our vacation. In addition to Arie, the Captain and ship’s crew (Matthew, and Peter), the hotel manager (Yvonne), cook, and the wait staff and cabin cleaning crew were all very personable, and willing to help with anything we needed.

The cycling was fantastic. The tour routes were obviously well thought out—they led us through picturesque small villages, and natural terrain. Traffic was negligible throughout the routes. Additionally, all of our many stops resulted in very positive, enjoyable conversations and interactions with everyone we encountered. At one stop, we were offered tea, coffee, and great conversation when we stopped into a local hardware store along our route between Enkhouzen and Hoorn. We also encountered the Wervershoof bakery owner’s wife, a fantastic lady, at one of our many bakery stops. There’s a reason Dutch Apple Pie is famous, though in Wervershoof, it’s the cookies that steal the show.

Thank you for helping us arrange rental of the Hase Pinos! They were quite enjoyable for the trip. TomTom rentals(info@tomtomtandem.nl) really went out of their way to help us get the bikes adjusted and to ensure we were comfortable on the bikes. They were with us for approximately two hours before departure to ensure everything was just right. In addition, Tom left us with a tool kit with anything we may have needed during the tour—fortunately, we didn’t need anything, the bikes performed flawlessly. I would suggest that you offer these Hase Pino Tandems as a routine option. There may be others who desire such a bike—especially cases where one rider is significantly stronger than another, or for cases where one rider may have a physical limitation that wouldn’t allow them to participate on their own. The advantages of the Pino are that two riders will stay together with their heads so close that they can carry on conversations. Plus, both have a beautiful view of the route ahead. My wife actually rode with her i-phone/camera dangling from a wrist strap—ready to snap photos at a moment’s notice, which she did quite often. During our tour, we encountered one other Hase Pino. It appeared the rider in the front may have been blind. Nevertheless, on this bike they could still participate in the ride.  SHOW MORE 

Countries included in this tour?
Netherlands