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Robert B.4 months ago
Olympia Mainz to StrasbourgGermany, France
The boat was wonderful as was the staff. Food too was excellent. There were two central problems with the trip. The first is the route. We had anticipated that the trip down the Rhine would be in beautiful sections building t instead we spent a week in heavily industrial areas where there was little along the river that was beautiful at all.The second problem was that it appeared that no one from the company had checked out the route of the biking since it was first established since roads had closed and there were continuous diversions. As a consequence we (and when I say we i mean many of the bikers) were lost within 15 minutes of departing every day. While the trip was billed as "self guiding" clear and accurate maps are needed
Tripsite • 4 months ago Tripsite Staff
Thank you so much for taking the time to write to us. We're so sorry your experience was less than stellar. The Rhine river is quite beautiful but there are certainly some sections that are more scenic than others. It seems this route needs some heavy updating, especially considering all the closures you have mentioned. Getting lost is no fun, and again I offer our apologies for the lack of proper direction. We will be making changes for the coming departures to ensure this route is as beautiful and scenic as our travelers expect.