4 star rated Switzerland Bike Tour Reviews 1 to 20 of 20


 Country: Switzerland • REMOVE

  • St. Moritz to Innsbruck
    by Bob M. 2 months ago     Permalink/Reply     Verified Reviewer

    This trip reaffirmed by previous experiences that dealing directly with a local provider is the best way to go for overseas bike tours. Although Tripsite was excellent in their pre-trip work, their local partner -- EuroBike -- left a lot to be desired. And, once you are at the site of your trip, Tripsite has nothing to offer, so you are in the hands of their partner. The problems with EuroBike start with this unsolvable fact: They are NOT located in Switzerland. As their name implies, they run trips all over Europe. So when we needed an extra ebike, they couldn't come through. When we had problems with the ebikes we did have, they couldn't come through. The bike mapping they supplied was in German; we speak English. More unacceptable was the fact they were not aware of several sections of the Inn River Bike Trail that had been closed since the huge spring snow runoff had wiped out two bridges and closed several kilometers of trail. Their mapping notes provided NO alternate Read more… route. We spent four hours one morning going less than 5K looking for a route that would avoid a busy highway. They did have an emergency number to call (in Austria) and answered rapidly. But they either said, "Sorry there is nothing we can do" Or "Peter is our man in that area. He will call." Peter never called.

    There were other issues. The ebikes were not the best with the power suddenly cutting off on some climbs; riders with other companies had much better, more current ebikes. They didn't even have water bottle cages on the bikes, so we had to make major stops to retrieve water from the panniers. Riders with other companies had no such problems; they even had bottle holders attached to the handlebars!

    So, we had a great trip in a spectacular area, but that success had little to do with Tripsite's choice of local partner. Hopefully they will do better in the future.

    Bob Marshall

    Countries: Austria, Switzerland

  • Around Lake Constance
    by Chris A. 2 months ago     Permalink/Reply     Verified Reviewer

    Riding up towards the on the water stage in Bergenz was amazing. You could see it from quite a distance which built anticipation. We walked around the seating area and read all of the informational signs (presented in German and English) and took lots of photos.

  • Around Lake Constance
    by Susan P. 5 months ago     Permalink/Reply     Verified Reviewer

    I loved biking though the country side and seeing the small towns along the way. I wish I could have spent a little more time in the small towns. I kind of felt like I had to keep moving. The bike trail itself was very well marked and I really didn't need to use the map much. Just looked where I was going next and how far it was that was really all I needed to get around. The people were lovely. We enjoyed meeting other bikers on their bike trip many from England and having a beer with them at our destination. The hotels were all great, most in historic buildings that have been redone to modern standards. This was my first bike trip would defiantly take another one, but would pay the extra money to get an e-bike.

  • Around Lake Constance
    by Donna L. 5 months ago     Permalink/Reply     Verified Reviewer

    The beauty. Flowers were in bloom, the orchards were full of apples, the green hillsides were gorgeous.
    The booklet we received would have been more helpful if received beforehand. The directions could have been much clearer, especially to the hotels.

  • Around Lake Constance
    by Susan B. 7 months ago     Permalink/Reply     Verified Reviewer

    We loved the trails that ran close to the sea shore, as well as passing through the small towns. It’s really important to watch the signage along the way in order to stay on course. It’s sometimes challenging to locate the overnight spots based on the descriptions in the tour materials. They would be better if they provided more detail.

  • Lake Constance to Interlaken Bike Tour
    by Susan J. 1 year ago     Permalink/Reply     Verified Reviewer

    Unfortunately left a jacket and pair of arm warmers in the pannier and when we contacted the tour company they said they’d check and get back to us but they didn’t and had to be chased several times and then they eventually said they couldn’t find them. This also applied to my partners pedals, they said there would be someone to remove them at our final destination and there wasn’t. We did eventually get these back but not the coat or arm warmers. Panniers must be emptied and checked for tools, locks etc so surprised these weren’t put in lost property. Lack of responses etc was disappointing after what was a good and well organized holiday.

    Countries: Switzerland

  • Around Lake Constance
    by Peg Hanson 2 years ago     Permalink/Reply     Verified Reviewer

    I did the 7 day Around Lake Constance. This was my 4th Tripsite bike tour. I will list the positive things first.
    I booked the Category 4 hotel package and was extremely pleased with all the hotels. Location was good for all except the Park Hotel in Uberlingen. It is located at the top of a very steep hill and was very difficult to find even after you saw the sign pointing the way!!
    The breakfasts at all the locations were amazing and so beautifully displayed. A wonderful way to start the day!
    The bikes were comfortable and almost brand new. Panniers, front bag and trip meter were all very nice.
    Now the not so positive...
    I had read all the reviews before booking and noticed the negative comments about the bike route directions. Since these comments were from a year and 2 years ago I assumed they had improved this info. NOT TRUE. The book with the routes is almost worthless. Getting from city to city was not always the problem but once in a city the Read more… situation changes. It is even more challenging when you do not speak the language. The locals are more than friendly and always willing to help. However they often assume we know more than we do and even their help does not get us to our destination. A suggestion would be to provide the cyclists with GPS or a HOTSPOT so that we could download the routes on our phones. I realize that if the customer is from Europe they can do that easily but those of us from the USA depend on a wifi connection for this service. I stayed recently at a hotel in Madrid that provided each room with a Hotspot at NO EXTRA charge. If a mid level hotel can afford to do this you would think a cycling touring company could do the same. I realize Tripsite does not have control over some of these situations but if they could encourage this company to try some more advanced methods of guiding their clients I am sure everyone would be happier. I had a wonderful holiday with fabulous weather, beautiful scenery and memorable meals. I will be booking with Tripsite for my next cycling tour. Just wanted to raise this issue to help future travelers be aware.

  • Bike and Wine Basel to Strasbourg
    by Sara G. 2 years ago     Permalink/Reply     Verified Reviewer

    First day ride and exceptional lunch along the canal. Recommend more info on options to stop, eat, etc along the routes. Also recommend better bike maintenance - both bikes had shifter/derailer issues. Transfer of bikes and luggage went very smoothly. Hotels were all great, except the one in Freiburg - run down and rude front desk staff.

  • St. Moritz to Innsbruck
    by Elyse Jacob B. 3 years ago     Permalink/Reply     Verified Reviewer

    Most Memorable Part: The 3rd day of riding downhill.
    Tip: The first two days are difficult. When you train for this trip be sure to train on hills.

    Countries: Austria, Switzerland

  • Around Lake Constance
    by Sinéad D. 4 years ago     Permalink/Reply     Verified Reviewer

    This was my 4th cycling holiday but this year the quality of bikes was poor, only had 7 gears, had 21 gears every other year and did not like the back pedal brake.

    Most memorable part was Stein am Rhein, and also liked the fact we could stop cycling and jump into the lake whenever we wanted.

  • Southern Alsace
    by K. Hagan 4 years ago     Permalink/Reply     Verified Reviewer

    This is our third trip with Tripsite and this was our least favorite so far. The scenery was not particularly stunning and in France we were on more roads than we would have preferred. We also stayed in larger cities such as Basel and Freiburg than in previous trips. It is a personal preference, but we prefer the smaller towns such as the ones we encountered on our trip from Amsterdam to Brugge and from Prague to Dresden.

    On the positive front, the lodging and equipment were the best that we have had from the three trips. The hotels were quite nice and truly were 4 star accommodations. The bikes had cushy seats and comfortable handlebars. Even the panniers were a step up with easy snap on and off functionality and very good water proofing.

    We enjoyed the trip and it was high quality as we have enjoyed with Tripsite. The scenery just wasn't as nice and that's why we rank this as our least favorite of our trips so far. Have no fear, we will go again next Read more… year and are already looking at the Barcelona/Girona trip. We love working with Tripsite and will be long-term customers!

  • Around Lake Constance
    by Hazem Zayed 4 years ago     Permalink/Reply     Verified Reviewer

    It was a great trip very well organized the team is very supportive, will definitely repeat with my wife and kids I enjoyed big time.

  • Around Lake Constance
    by Eileen Biggs 4 years ago     Permalink/Reply     Verified Reviewer

    We were pretty unlucky with the weather. Exciting trip in spite of that

  • Mainz to Basel
    by Linda Callard 4 years ago         Verified Reviewer

    The boat was great and we all got the cabins we were hoping for – the food was really good. The girls commented that they weren’t expecting the food to be as good as it was.
    • The biking was as easy as we expected, I didn’t like the bikes as much as the bikes we had on the Danube the year before but the bikes were exactly what they said on the web-site. Pretty well all the trails were paved – makes it hard to come back to PEI trails!
    • Apparently we weren’t on as pretty a section of the Rhine as we could have been but we saw some great scenery and little villages were so clean, friendly and relatively easy to get around. The crew said they didn’t like this route because it wasn’t as scenic and not as many places to stop. Apparently, they are not going to do the same route next year.
    • I don’t think the tour itself was quite as well run as the one on MV Story on Danube IN 2014. I didn’t think the tour Read more… guide this year gave nearly as good instructions as the previous year and often it was difficult to figure out exactly which trail to take. The book with maps had a number of errors but guy said that would be fixed. I think they were some translations errors as well.. Last year, the tour guide always biked the route (he would wait until boat left so was always behind us and we knew he’d catch up). This guy said he was always behind us but we only saw him once and very briefly. He didn’t give suggestions of places to eat etc like they did last year. We always found good spots so that was not an issue but not because he provided suggestions. In 2014 the directions were very very clear and the company put arrows on the sign posts to show the directions. That was very helpful but non of that happened this year 2015. Maybe if they had continued the tour they would have done that as well.
    • The directions we got for where the boat was docked in Basel were wrong – the directions said to go to West side and that was where the boat was always docked!! Well, it wasn’t there it was on the east side. Thankfully when it wasn’t where it was expected to be, the cab driver knew where it “probably” was. We did NOT feel the cabby took advantage of us as a few other couples has same issue and one of them had taken a bus to the dock!!. Tripsite was very responsive when we explained this and you were very generous in reimbursing us for cab fares (should have been 21 E per cab but was 54E per cab). I saw the meter and he only charged us what the meter said, plus he turned meter off a couple of times. We did give him tip. We took 2 cabs for the 6 of us and they followed each other so we all had same issue.
    • We would absolutely go on another Tripsite trip and we all had a great time – just wanted to give you the feedback. If asked, I would recommend the Danube over this section of the Rhine. I would however try a different section of the Rhine and we may look at Holland another year.

    Boat: MS Andante

  • Four Country
    by Thomas Brandt 4 years ago     Permalink/Reply     Verified Reviewer

    Some hotels were too far from the center of the city. Directions need more detail, such as recommendations for lunch or rest stops, and places where you might want to bike on the road rather than a gravel or hilly bike route. Detailed maps of town and cities would be good.

  • Mainz to Basel
    by Susan Miller 4 years ago         Verified Reviewer

    The guide was not well prepared with maps and the boat kept changing docking locations. The Rhine is very industrial from Basel to Mainz. The rides were not very interesting or long. It was not one of your better offers.

    Boat: MS Andante

  • Mainz to Basel
    by Anna Zdancewicz 4 years ago         Verified Reviewer

    The boat itself is nothing remarkable, but quite comfortable and clean. The staff was amazingly friendly. Route descriptions were sparse in some sections so there was some guessing involved. The maps themselves didn't have any road names on them if you did get lost they were of no use. We honestly didn't rely on the maps/route descriptions as much as the info from our daily meetings with the tour guide. There were good and bad days as far as scenery on the rides, a few days were pretty boring with not a lot to look at, while others were quite beautiful. We docked within walking distance to town on all days except one (where you had the option of one lonely restaurant). On board you are provided with maps and flyers for each overnight town. The bikes were super heavy and cumbersome (not bikes I am used to) but this is the norm in Europe. The food on board was excellent. I would recommend this trip as I know the routes are being reviewed and descriptions/maps Read more… updated.

    Boat: MS Andante

  • Mainz to Basel
    by David Miller 4 years ago         Verified Reviewer

    Garrit, our bike tour leader, was a novice on this route as well as a poor communicator to the english speaking clients. The docking area changed at each stop from the printed instructions, and the maps and turn-by-turn instructions were only partly correct! Everyone got lost at some point in the trip!! I had asked for GPS routing for my bike Garmin GPS but was told the route was to new and that it was not available! I think some accurate preparation would have made the trip more pleasant.
    Second - the route along the Rhine is not scenic (as on the Danube) with few small towns to stop and look/snack on the way. The most notable sights were gravel pits and cement manufacturing. Of course, that is not the fault of the tour operator, however, they should have provided a detailed description of the small towns on the way (although not on the river) to give us the option of exploring the interesting ones and forgetting about the towns with 3 streets and no interesting Read more… sights.

    Boat: MS Andante

  • Mainz to Basel
    by Norbert Glatt 4 years ago         Verified Reviewer

    Boat staff need to learn how to be more polite and friendly. The management seems to be in the military service.

    Boat: MS Andante

  • Around Lake Constance
    by ryan 4 years ago     Permalink/Reply     Verified Reviewer

    This is an awesome bike tour, great work.