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Nelson P.7 months ago
It was my 4th trip with Tripsite. There are some points I would like to mention- 1) Actually the company was Eurobike. No problem but I think I should know before. The others trips were with local company. Eurobike clients have an app with the route 2) The bikes wasn't so good 3) In others trips you offered me to rent helmet. In this trip nobody offered and I supposed there were helmets to rent. But Eurobike doesn't rent helmets. So I should bought. Since I doesn't have space in my luggage I let 2 helmets (mine and my wife) in the last hotel 3) The beginning of the Journey in Mestre was very difficult to find the route.Well apart from this 3 points the trip was Ok. I am wondering in my next trip If I am going with you or with Eurobike directly.
Jehiel from Tripsite • 7 months ago Tripsite Staff
Hi Nelson,Thanks for leaving this feedback. We are very proud of our partnerships and the relationships we form with our partners. You can see this information on the tour page above, you must have missed that detail.We mention in your pre-travel information that bike helmets are not included. Helmets are listed under "what to pack". To make this more clear, we have listed helmet under what's not included on this tour page. We are glad you enjoyed your trip and we would love to help you plan your next, whether it is in Europe or elsewhere!