3 Star De Holland boat/barge tour reviews — 1 to 8 of 8

Met some very nice fellow passengers during the trip. Crew was very professional.

The cycling itself.
Meeting other cyclists.
Certain staff members approach were very appreciative and attentive and others not so much.
Meals were not great. Made mostly from frozen or highly processed food. Lack of availability of free cold drinking water for cyclists was a concern.

The first few days of bicycling around the Netherland were the best, after that it became a bit monotonous with lots of farm land.
The boat was great.
The food was ok but would benefit from more fresh vegetables and fruits and salty snacks after the day of biking.
The hospitality staff were a bit too rigid in applying rules for access to drinking water or coffee. We were refused a glass of drinking water because the kitchen was closed but there was water at the bar!!!
There should be more guides to help with issues when biking. At one point we had one guide for 60 people biking in two different routes! It was difficult navigating at times and would require more support.

Biking was great, even with constant modifications to the initial itinerary. Our tour guide was vigilant and made sure everyone stayed or got back on track! We really enjoyed getting to know our guide, he certainly made our experience more enjoyable.

How helpful the on board staff were. With the exception of Arie, the tour guide, I found everyone helpful and fun. The guys who managed our bikes were awesome, even wiping down our seats in the rain.

The trip started out on a sour note because the De Holland was not moored at the De Ruijterkade West location shown in the Tripsite "Final Travel Information" PDF, but instead was across the IJ river next to the Buiksloterweg ferry terminal. Despite being told by Tripsite that the document would be updated with last-minute changes, the document was not updated with the correct location, and none of the passengers who booked through Tripsite were notified of this critical change. (We heard that Boat-Bike Tours, the organizer of the tour, DID notify the passengers who had booked directly through them.) We followed the De Holland on the Vesselfinder website so we knew where it was moored, and we notified a few other traveling companions, but a portion of the Tripsite group showed up at De Ruijterkade West and the boat management had to arrange for their transportation to Buiksloterweg, which delayed the departure. To our knowledge, Tripsite has never acknowledged or apologized for this serious mistake.

Regarding the tour itself, biking from town to town was well designed and wonderful -- beautiful countryside, lovely towns. We used the Ride With GPS app, which had a few route errors but in general was an excellent, well-executed tool. (Without the app, there were a number of signage errors or absences along the routes that could have caused problems.) The evening tour of Deventer was very well done; the local tour guide was excellent and the evening was perfect for it. We rented e-bikes and they were in great condition. The staff on the boat were all kind and helpful and friendly and the boat was exceptionally clean.

We thought Frans, the bike tour guide, could have done a better job. He was nice, but despite having many years of experience doing this, his evening talks were not always very clear, and he did not mention a number of places along the bike routes that would have been nice for people to know about, most importantly the Airborne Museum in Oosterbeek, which was on the map if you knew where to look but was not highlighted by Frans. We did enjoy the evening Frans played the keyboard in the dining room.

The biggest disappointment was that we had to sit with the same people at dinner every night. We understand there are logistics involved that make it much easier for the staff, but this requirement eliminated what could have been a prime opportunity to get to know others. We happened to be assigned the same table as our best friend, whom we obviously already know very well. We had little in common with the other three and were stuck with them (and they with us) for the whole week. There must be some way (perhaps a buffet a couple of times during the week, or a dinner in town one night) where we could have a chance to meet others, which would have made the trip much more rewarding.

I would recommend the trip with reservations. The food on the boat was not special but ok. While our leader was competent I did not find him helpful at times and other times I found him condescending. The route descriptions were well done but we had to argue to have one for each rider even though it clearly stated we would each a have one. I would have like much more about the places we were visiting included on the daily route descriptions. Carrying a visitor guide is not easy on a bike. The bikes were not in good shape for our trip. The mechanic tried to do his best but they were not a "freewheeling" experience. On mine the gears did not work, others had similar issues. When the holiday depends on a good cycling experience then the bike becomes a priority.
I cannot recommend the experience whole heartily except for the amazing landscape of northern Netherlands. That part I really enjoyed. Also I enjoyed being part of a group. I would not recommend a person or couple try the trip because no effort was made to mix the people. I was part of a big group and so I always had people to cycle with.

There was some disconnect in passing along information. For example the barge had to leave earlier than 6:30 but info was not passed on. Fortunately my friends and I arrived and boarded the sister ship and got the info that the Angela Esmee was instructed to leave the port due to some Dutch holiday celebration. Good thing we took the initiative. There was no one waiting on the dock to give us this info.
Info about running a tab for drinks was false. We had to purchase tokens from a machine to use at bar. Bikes were somewhat rickety, having seen their 2nd season (according to a mechanic I talked to). Mine and some others made a grinding noise the entire time. The mechanic tried to fix it, but eventually I just tolerated it. I heard one mech say the bikes had a couple more trips this season. Good luck to the next owner.
Food was very good and the staff were very friendly. I would recommend a Bike and Barge trip to friends, but we ran into another group on a similar tour riding green bikes...they LOVED their bikes. We couldn't come close to saying that about ours. The green bike tour paid similar costs.