3 Star De Holland boat/barge tour reviews — 1 to 4 of 4
Tanya H.
4 months ago
Verified Reviewer
De Holland
Amsterdam to Bruges
Netherlands, Belgium
How helpful the on board staff were. With the exception of Arie, the tour guide, I found everyone helpful and fun. The guys who managed our bikes were awesome, even wiping down our seats in the rain.
Harrison and Sharene K.
2 years ago
Verified Reviewer
De Holland
Authentic Holland
Netherlands
Regarding the tour itself, biking from town to town was well designed and wonderful -- beautiful countryside, lovely towns. We used the Ride With GPS app, which had a few route errors but in general was an excellent, well-executed tool. (Without the app, there were a number of signage errors or absences along the routes that could have caused problems.) The evening tour of Deventer was very well done; the local tour guide was excellent and the evening was perfect for it. We rented e-bikes and they were in great condition. The staff on the boat were all kind and helpful and friendly and the boat was exceptionally clean.
We thought Frans, the bike tour guide, could have done a better job. He was nice, but despite having many years of experience doing this, his evening talks were not always very clear, and he did not mention a number of places along the bike routes that would have been nice for people to know about, most importantly the Airborne Museum in Oosterbeek, which was on the map if you knew where to look but was not highlighted by Frans. We did enjoy the evening Frans played the keyboard in the dining room.
The biggest disappointment was that we had to sit with the same people at dinner every night. We understand there are logistics involved that make it much easier for the staff, but this requirement eliminated what could have been a prime opportunity to get to know others. We happened to be assigned the same table as our best friend, whom we obviously already know very well. We had little in common with the other three and were stuck with them (and they with us) for the whole week. There must be some way (perhaps a buffet a couple of times during the week, or a dinner in town one night) where we could have a chance to meet others, which would have made the trip much more rewarding.
Carla • 2 years ago Tripsite Staff
Hi Harrison,
I am so sorry the ship had to move at the last minute. Unfortunately I was not notified of this either, but sometimes these last minute changes can be made by docking authorities without much notice. Please note, all of our tours include emergency phone numbers, including directly to the ship and also my personal cell phone, in case there are ever any kind of problems we can help you with!
Carla • 2 years ago Tripsite Staff
Hi Harrison,
I am so sorry the ship had to move at the last minute. Unfortunately I was not notified of this either, but sometimes these last minute changes can be made by docking authorities without much notice. Please note, all of our tours include emergency phone numbers, including directly to the ship and also my personal cell phone, in case there are ever any kind of problems we can help you with!
Carla • 2 years ago Tripsite Staff
Hi Harrison,
I am so sorry the ship had to move at the last minute. Unfortunately I was not notified of this either, but sometimes these last minute changes can be made by docking authorities without much notice. Please note, all of our tours include emergency phone numbers, including directly to the ship and also my personal cell phone, in case there are ever any kind of problems we can help you with!
Carla • 2 years ago Tripsite Staff
Hi Harrison,
I am so sorry the ship had to move at the last minute. Unfortunately I was not notified of this either, but sometimes these last minute changes can be made by docking authorities without much notice. Please note, all of our tours include emergency phone numbers, including directly to the ship and also my personal cell phone, in case there are ever any kind of problems we can help you with!
Margaret Terrett
9 years ago
Verified Reviewer
De Holland
North Holland Tour
Netherlands
I would recommend the trip with reservations. The food on the boat was not special but ok. While our leader was competent I did not find him helpful at times and other times I found him condescending. The route descriptions were well done but we had to argue to have one for each rider even though it clearly stated we would each a have one. I would have like much more about the places we were visiting included on the daily route descriptions. Carrying a visitor guide is not easy on a bike. The bikes were not in good shape for our trip. The mechanic tried to do his best but they were not a "freewheeling" experience. On mine the gears did not work, others had similar issues. When the holiday depends on a good cycling experience then the bike becomes a priority.
I cannot recommend the experience whole heartily except for the amazing landscape of northern Netherlands. That part I really enjoyed. Also I enjoyed being part of a group. I would not recommend a person or couple try the trip because no effort was made to mix the people. I was part of a big group and so I always had people to cycle with.
Susan Monaghan
9 years ago
Verified Reviewer
De Holland
North Holland Tour
Netherlands
There was some disconnect in passing along information. For example the barge had to leave earlier than 6:30 but info was not passed on. Fortunately my friends and I arrived and boarded the sister ship and got the info that the Angela Esmee was instructed to leave the port due to some Dutch holiday celebration. Good thing we took the initiative. There was no one waiting on the dock to give us this info.
Info about running a tab for drinks was false. We had to purchase tokens from a machine to use at bar. Bikes were somewhat rickety, having seen their 2nd season (according to a mechanic I talked to). Mine and some others made a grinding noise the entire time. The mechanic tried to fix it, but eventually I just tolerated it. I heard one mech say the bikes had a couple more trips this season. Good luck to the next owner.
Food was very good and the staff were very friendly. I would recommend a Bike and Barge trip to friends, but we ran into another group on a similar tour riding green bikes...they LOVED their bikes. We couldn't come close to saying that about ours. The green bike tour paid similar costs.
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