3 Star Fluvius boat/barge tour reviews — 1 to 13 of 13

Unfortunately our barge had major mechanical problems ( thrust motor) from Day 1. As a result our first 4 full days of biking were changed, shortened significantly and day 4 spent almost entirely on the boat going to Antwerp with mechanical engineers working to fix it. We were very disappointed to lose this much biking on what was supposed to be a wonderful biking journey.

To add to our disappointment our biking tour guides, Tom and Laura, gave us very little information on what was wrong with the boat and what changes to expect. Generally they were not very communicative about our daily itineraries.

On the positive side, the barge crew were mostly fabulous. Mieke, the chef and her staff were very personable and hard working. The bartending staff were also very good. The food was excellent and the boat in good condition .

Overall we enjoyed the trip, especially the last 4 days once the barge was repaired.

Effie Henry
( part of a group of 10 Canadian women)

Bruges to Amsterdam Fluvius May 5/24 - 8 day bike trip

Unfortunately our barge had major mechanical problems ( thrust motor) from Day 1. As a result our first 4 full days of biking were changed, shortened significantly and day 4 spent almost entirely on the boat going to Antwerp with mechanical engineers working to fix it. We are very disappointed to lose this much biking on what was supposed to be a wonderful biking journey.

To add to our disappointment our biking tour guides, Tom and Laura, gave us very little information on what was wrong with the boat and what changes to expect. Generally they were not very communicative about our daily itineraries.

On the positive side, the barge crew were mostly fabulous. Mieke, the chef and her staff were very personable and hard working. The bartending staff were also very good. The food was excellent and the boat in good condition .

Overall we enjoyed the trip, especially the last 4 days once the barge was repaired.

The tour itself was spectacular once we were under way. However, we arrived at the Fluvius as scheduled on Sunday only to find out that the boat had a broken bow thruster - that happened on Friday. There was a lack of communication from the captain and the tour guides. We were told, hesitatingly, that the breakdown had occurred and the part was expected Monday morning and then we would be under way. We did not sail Monday and were provided a substitute ride, with no GPS, for the day. ..a bit of a nightmare ride. Very difficult to navigate - confusing! The part came finally Tuesday morning and we had to stay on board to catch up with the schedule - no riding that day. We were not actually told that we couldn’t ride. We had to surmise that ourselves. The day after we were able to pick up our scheduled ride and the following days were lovely.
The staff were wonderful at all levels. The Captain was in communicative and the lead guide Tom was terrible.
Bottom line is, things happen. The fact that the boat was unfortunate but if we had been informed and communicated with

The staff on board the Fluvious was wonderful, especially the chef, Mika. The food was plentiful and great. The dining and lounge area very comfortable. Americans should be advised about the difference in bikes. Both manual and E bikes are heavier than we had experience with and that does effect balance issues around sharp turns. The Amsterdam to Bruge trip is listed as easy on well maintained routes,perhaps a few more qualifiersare needed. We experienced some rough riding - it may have been the result of winter damage- but riding on dirt and a sandy portion of the trail was challenging as are coblestomes.

Another disappointment was that I was only able to ride three days. And on those days we had no special tours. I was especially looking forward to going to a cheese factory which we missed, Much of that was due to the fact that the Fluvious had some problems which effected steering. We did not have a chance to practice on the bikes as scheduled, which made the first day very difficult for some of the riders. Those of us on Manual bikes were separated from the leader and all the e=bikes and often took the wrong turn at a Y. On one day we completely missed a castle and on the first day, the option to hear more about the old windmills was missed due to our being late (due to the boat arriving later than scheduled due to the boat issues). Additionally on the Ghent biking we were discouraged going because of the busy city and no other option was offered ie. bike the countryside and tour Ghent and the canal tour by going on foot or parking the bikes outside of the busy city center.

Our tour guides, Jeroen, Hilco and Linda did an excellent job. I loved the countryside riding.
I did not enjoy riding through the large cities to get to our destination. It is important that when the paths are narrow walking is necessary for safety.

Time spent in Bruges. Bruges is a beautiful small city.
Suggestions: More information for unguided bikers, e.g. places to stop, places of interest

The barge route was very nice and the food was excellent.
The Fluvius is an old barge and had several maintenance issues including; no hot water for 3 days, electrical problems and other maintenance issues. In their defense, the captain did his best to make it up to us with reduced bar bills and a free canal ride.
Bettina was superb particularly since it was her first time on this tour. Tom seemed to want to be elsewhere. His communication issues were almost nonexistent and attitude gruff.
Ride with GPS was very good though those of us who chose self guided were pretty much on our own.
The patch kit provided did not include a wrench so fixing a flat would have been tough for a bike mechanic and impossible for any other.
We did have wonderful entertainment one evening. I would have loved more history as it is such an important part of these countries.
All in all, if the Fluvius had been in better shape and Tom not so gruff, it would have been a wonderful tour.

Visiting the windmills

We really overall enjoyed our bike & boat cruise from Bruges to Amsterdam taken July 2-9, 2022 on the Fluvius boat. But there are few comments that I would like to make in hopes that Tripsite finds them useful.
First of all, we worked with Anna Zdancewicz at Tripsite and she was an amazing communicator. She provided clear and detailed answers to any questions we had and was very timely in her response to us via email. We also spoke with her on the phone a few times and enjoyed the conversations as well as the information. We would definitely use Tripsite again for another booking and we often recommend Tripsite to others.
The upside of our trip was Jack, our bicycle tour guide each day. He was great and very knowledgeable of the sites we rode to and also he gave a few evening guided walking tours which were also excellent. We really enjoyed Jack and his helper Johan, who was the “Sweeper”…taking the rear positon of all bike riders keeping us all together.
The downside of the cruise for us were issues concerning the boat, Fluvius. The Fluvius is a small and pretty old boat with up to 44 passengers. This boat is well-worn and old and definitely shows it. It is clearly in need of a facelift and major update throughout the entire boat. Even the bed linens and bed comforter was just a little too old and did not seem crisp and fresh. The dinners served on the boat were very good and well presented. We did not want to eat fish and they kindly gave us something else as a substitute. However, the breakfasts were really lacking and uninspired. But worst of all were the lunches that everyone had to put together themselves every day to take with them on their bikes. The bread for the sandwiches was always very dry. And overall, the items one could pack for lunch were very limited and not very tasty or appealing. If you wanted to just have a peanut butter and jelly sandwich, you had to open about 7 or 8 small packages of each to make one sandwich. The choice of fruit was just so very limited and the drinks offered were juices boxes that tasted not great. For water, you were given a reusable plastic bottle that you were expected to fill yourself each day in your bathroom. We never did that. Instead, we bought bottled water to take with us.
The cabin we were in (which was one of the two very best ones) did not seem very clean. The shower did not seem well scrubbed out after the previous guests. I understand that there is not much time between one set of guests disembarking from a cruise and the next group arriving. However, rooms need to be thoroughly cleaned and sanitized between groups and clearly this was not done. I also felt that the overall ship could have been cleaner.
Another aspect of this cruise I would like to comment on is the bikes. The majority of riders rode ebikes. The ebikes on the Fluvius were old and should be replaced. I noticed also that most of the bikes were dirty even on the first day of use which proved to be just a sign of their overall condition which was poor. My own ebike required maintenance twice during the week. There was only one guy who was in charge of maintaining all the bikes and he definitely seemed overwhelmed with the responsibility of this.
Our tour guide Jack mentioned that the boat had recently been purchased by a young entrepreneurial type of guy. Perhaps Tripsite might let the boat owner or local partner know about these short comings and needed changes. Also, it might be helpful if Tripsite conducted an annual review of the boats you represent to be sure things are up to par and meet your standards and the expectations of your clients.
On a final note, I would like to say that we enjoyed the daily rides and felt that Jack, the tour guide, did an excellent job. Without him, the overall experience would have been less enjoyable.  SHOW MORE 

Riding in the countryside was wonderful, the ride in the urban parts was much more stressful. Our barge was divided into two groups which had significantly different experiences. Group one (which we were not in) had 2 guides while ours which was the same size had only one which meant that one of us had to take on the role of sweep. Our group leader did not stop or explain anywhere near as much as the other. Our group leader was unwilling to wait to make sure everyone was accounted for. For one example he took part of the group to a canal tour and said it should return on time. When I asked if he would wait for us if it was a few minutes late he said "I don't know, maybe" and when we were still getting our bikes out of the racks, he left with the rest of the group and was out of sight. luckily we were able to catch up but this incident seemed to characterize our whole experience with this guide.

The scenery was absolutely beautiful and thankfully the weather was the same. If I had to make one suggestion it would be to improve the food on board. I don't think that can vegetables are a great reflection of the fresh vegetables that were all over the countryside. I also think that there should be more options for vegetarians.

The tulip tour trip is too short, but cycling around the flowering bulb fields was wonderful. Visiting Keukenhof gardens in bloom was great. I didn't like assigned seating for our meals and the buffet organization on the Fluvius was terrible, especially when trying to make lunches in a tiny space with everyone grabbing stuff. Food arrangements were the weakest part of the tour, although they also hired an awful lounge singer one night.

I have planned to contact you with feedback, but haven't. The staff was great except the guide. He was not friendly or helpful. We were all disappointed in his lack of leadership and "guiding". Of the three trips we have taken, this was the least appealing. The route was not attractive, and mostly industrial, urban or rural. We were near places we know were charming and interesting, but did not visit them. I'm left wondering if it is that tour company. For 35 people biking there really should have been more staff on the road with us. Still love you!