5 Star South Holland Tour Tour Reviews — 61 to 66 of 66

Trip was outstanding however a comment. Upon our arrival on the boat, the first thing they tried to do was sell us bike insurance. We showed them the paperwork that we had paid 15 Euros. They countered that their ins was only 10 Euro and that it would be easier to settle a claim because we would not have to get reimbursed by you. We did not buy their ins but this turned us off immediately. Also, why are we paying 15 when they charge 10? This option should have been explained to us. Now the good news: boat was beautiful and we had a great room. Food was absolutely outstanding! I thought it was exceptional on Theodor Kormer but Anna Maria Agnes had them beat by a hair! And our guide, Niko, what a doll! Wish I could have taken him home with me! Prior to our trip my friends and I spent a few days in Amsterdam. While visiting museums, I lost my new jacket, new Galaxy S-7 phone and my digital camera! We retraced our steps, went to police station. I came to the conclusion that I might have left them on the tram but it was Friday, the lost and found was closed until Monday. On Day 2 of our trip, I asked Nico if he could help me by calling the tram lost and found, which he did. The next evening, he approached me with a big grin and told me that they had recovered my items on the tram. What a miracle! He wrote down the case # and gave me directions to find the lost and found. Thank you Thank you to Nico!!
One suggestion: we were given no instruction as to what the street signs meant. I know a little bit of Dutch and even I had a problem with them. I would suggest that a handout be prepared for all English speaking, showing pictures of the signs and interpretations. Also, a short session on cars vs bikes; who has the right of way etiquette ...that would be very helpful. Several times, we stopped at intersections, only to have bikers pass us or swear at us for stopping. At times, the route numbers were confusing but that was not the fault of Nico. There were some route changes, construction, which deviated from the map.
Overall, we had a wonderful time!!!!!!!!!II have already had some friends who are interested in booking a trip to Holland through tripsite.

This was a fabulous trip! The best way to see the Netherlands is by boat and barge. This cruise far exceeded my expectations. The barge was homey and warm, the crew was so special. They took care of our every need, and did it in a friendly and caring manner. The chef was phenomenal! The value for your money was great. I would do this again in a heartbeat!

There was initially a question with the insurance we had purchased from you. We had to purchase again on board. After it was reported to you, things were quickly resolved. We had another glorious trip with you and appreciate your help.

Excellent trip, guide & staff. Thoroughly enjoyed it. Only downside was the cabin or perhaps the pillow was a bit musty - had allergic symptoms/ loss of sleep during the night but was fine during the day.

The food was spectacular on both tours. The crew and guides were excellent on both tours. In particular, having guides with expertise in the history and art of the area is much more important than expertise in cycling. We have been recommending these tours to friends and family all summer long. Thank you.

The route presentations by the guide were difficult to follow because they did not use a Powerpoint type presentation with a screen. This left the guest fumbling through paperwork which made the presentation difficult to understand and increased the risk of getting lost along the way.