2 Star Belgium Tour Reviews — 1 to 7 of 7

The Bike Tours with Carla were fantastic. The e-bikes were terrible, poorly maintained and were breaking down daily. Tom, the other tour guide didn't stop for anything unless you made him. He would fly past beautiful pictures, areas of interest, and historic sites without a word of explanation. By the end of the trip, people were switching groups daily to ride with Carla instead of with Tom. Back to the e-bikes...The first one I had was not shifting properly nor was the battery working properly. They changed it out for another bike. That bike worked for a few days and then the brakes went out. All I had to slow me down was a tiny bit of front brake and to drag my feet. (felt like I was in an episode of the Flintstones!) This happened with 10 miles to go on the ride. I reported it to Tom upon arrival and the "the bike mechanic", Rabi, was going to fix it. It was clearly an adjustment that needed to be made and that was it. I was informed at that time that they didn't carry spare parts...what? That night, I was informed that Rabi was able to fix my bike. The next day, I got on the bike and it was the same kind of bike but something felt different. I noticed some scratches on it that were not there before. Turns out that the bike number was different and that they had lied to me and actually gave me the broken bike that I had in the first place with 2 gears missing and the faulty battery. Within a few miles of the 35+ mile day we had ahead of us, I noticed the shifting problem and then the battery started going out. The only way to fix it was to stop, remove the battery and then shove it back in to reset it. This caused the whole group to have to stop each time.

Now, on the to problems with the ship. Upon arrival, we were given the key to our cabin in the lower forward part of the boat. I opened the door and the smell of mold and mildew just about knocked me off my feet! I immediately turned on the air conditioner and set it to cold with the fan running constantly. If the fan went off for even a few minutes, the smell returned. There was absolutely NO ventilation in these rooms, not an exhaust fan, nothing! Every time we took a shower, the entire cabin turned into a steam bath which made it impossible to dry my hair or put on make up. After a day, I started becoming very ill from the smell since I am highly allergic to mold. My throat was sore and I was having asthma which is the normal reaction to me being exposed to mold spores. I was not the only one who had a problem with the smell in the cabins. It seems as if the further forward you got in the boat, the worse it was. The upstairs was unaffected although those who had cabins up top with opening windows had no heat for the first 2 nights. Bottom line is that the boat is a floating nightmare and I would never, ever, use that company for trips again. It needs to be renovated before taking any more passengers. The crew did the best they could in trying to clean but then it just smelled like moldy clorox.  SHOW MORE 

This trip was a disappointment compared to our previous week on the De Holland. This barge has no ventilation. The lower rooms were very damp and moldy smelling. We would have to open the door to the hallway after we showered. No fan in the bathroom and no way to eliminate moisture or odors. They were not using a proper disinfectant spray between groups so the virus germs can stay in these damp rooms. One woman entered the barge with Covid. She ended up passing it to 9 people.. They were all asked to leave the barge on their own expense. People need to be aware of this potential expense. Guides were ok but best for experienced riders. They encouraged independent travel but they are in the process of changing from the GPS maps so it was confusing and we frequently were lost and had to look at the map. No serious troubles.

The ebike trips through wonderful countryside and lovely small towns en route were great. Dinners were excellent on board but I would try a better quality boat. The Fluvius is old, tiny cabins, no bathroom hooks, towel racks; shower head falls, dangerous 6” high step which caused a fall, unresponsive captain to requests to fix shower. Crowded buffet in a tiny space for 40 people. Bikes and staff excellent except captain. Tripside is doing a disservice by choosing such a downgraded boat. Surely there are better choices.

Maps must be improved.
We got lost more than one time.
The signs are very poor in many places.
Local people are not used to the signs used in the bike route used in the maps. So they could not help us.

The first day of the trip is too long. It would be better to do it in two days.

The normal package hotels are not good. For few cities we payed for upgrade hotels. This ones were very nice.

Coming around a corner in rural netherlands and seeing a tradition windmill complete with thatched roof! Beautiful!

Most Memorable Part: Riding through area of windmills.
We were frustrated by the slow pace of our group.

Directions were terrible for Amsterdam and the last two days there were not the number routes we needed on the intersections so was confusing. All hotels were good but one was a dive and not nice. Hotel Piccard.