3 Star Belgium Tour Reviews — 1 to 30 of 42

There are two aspects to the trip: the booking with Tripsite, and the actual tour.

As for the TripSite portion, I would rate it C minus, primarily because of the lack of transparency in pricing. They price in euros, but obtain payments in dollars. I found their exchange rate was very poor, on par with the worst ATMs in Europe. They charged about 7-7.5% above the official exchange rate. Shame on your, Tripsite!

As for the tour portion, I'd rate it a B. The Magnifique III boat , crew and accommodations were very nice, and the food was excellent. The tour guides were quite good, though I was a bit disappointed that they insisted on us staying with the group -- there were times I wanted t heard off on my own with the Ride GPS app, and my recollection of the advertisement was that we would be able to go off on our own if desired. The mileage each day was appropriate, though there were a couple people on the tour who should have opted for the ebike, since they had a difficult time keeping up with the rest of the group. The bike pace was quite reasonable.

The cycling itself.
Meeting other cyclists.
Certain staff members approach were very appreciative and attentive and others not so much.
Meals were not great. Made mostly from frozen or highly processed food. Lack of availability of free cold drinking water for cyclists was a concern.

The first few days of bicycling around the Netherland were the best, after that it became a bit monotonous with lots of farm land.
The boat was great.
The food was ok but would benefit from more fresh vegetables and fruits and salty snacks after the day of biking.
The hospitality staff were a bit too rigid in applying rules for access to drinking water or coffee. We were refused a glass of drinking water because the kitchen was closed but there was water at the bar!!!
There should be more guides to help with issues when biking. At one point we had one guide for 60 people biking in two different routes! It was difficult navigating at times and would require more support.

Biking was great, even with constant modifications to the initial itinerary. Our tour guide was vigilant and made sure everyone stayed or got back on track! We really enjoyed getting to know our guide, he certainly made our experience more enjoyable.

How helpful the on board staff were. With the exception of Arie, the tour guide, I found everyone helpful and fun. The guys who managed our bikes were awesome, even wiping down our seats in the rain.

The guided walking tours of Bruges and Antwerp were informative and interesting.

The most memorable city in the trip was Gourda, with brilliant , centrally located accommodation.
Bike very good, sturdy and easy to operate.
Accommodation of a very mixed standard, 1] the Brugges accomodation being totally unacceptable for both the price and the city location. Room very small and pokey, with stairs and no place for bags, toilet in a cupboard! Exceptionally disappointing end to our trip. Reception staff obsessed with the Voucher system [unlike other locations!], and quite disinterested in cyclists. We arrived after a days riding in the rain and had to wait whilst she discussed a menu intem for about five minutes with a local!, 2] the accommodation out of town, about 3 kilometers, on about night 5 was totally inappropriate for cyclists, with again the hotel owner only interested in his up-market restaurant guests and barely tolerating cyclists, we asked if we could have a drink in the front lounge at about 5.30 and was told it was fully booked for dinner, on checking at 7.15 still no guests had arrived!, and 3] the Hotel Piccard was impossible to find from the maps and number given.
The route itself was excellent for 95% of the time, on possibly three [3] occassions the numbers were inadequate or incorrect, and required us to ask locals for directions back to the track, it would be good if a Company staff member had actually ridden the track at some stage and corrected this situation.
And finally, when paying for the A tour, it is not unreasonable to expect that the maps and instructions be personalized as to the days that ferries are and are-not available - this small detail was hidden in the notes and if one was not particularly pedantic in preparing for the next days travel could easily have been missed and spent a very frustrating, and tiring day cycling.

The most memorable part of our trip from Amsterdam to Bruges was that my husband and I experienced the adventure with our son and daughter in law. As far as suggestions go, I would suggest that the local operator needs to step up their game on support and maintenance of their bikes. Initially, there was no representative to fit the bikes, nor did they provide any tools for adjustments to be made. My husband is 5’10” and a medium size bike was provided instead of a large. His first 2 days of biking was so very uncomfortable necessitating that he resort to an e-bike for the remainder of the trip.

Although the guided tour had its frustrations and the rainy - windy weather didn’t help, the experience was worth the trip. However, it was frustrating that more attention/instruction was not given to novice bikers. Firstly, they needed to understand the e-bike, specifically to understand the function of gearing down and powering up when needed. Secondly novice bikers didn’t understand NOT to crowd other bikers and to keep a safe distance. Also your marketing should be clear state that they shoukd be experienced bikers. Some areas were highly trafficked - bike auto and train - therefore novice bikers are at great risk. The guides were unfamiliar with the trail and particularly in the first days were getting lost. Your selection for lunch stops were poor. We ate our sandwiches (which got really boring after the second day) outside in the rain. Suggest you add some lunch stops at some local sheltered restaurants with enough time to enjoy and experience the local fare.

Unfortunately our barge had major mechanical problems ( thrust motor) from Day 1. As a result our first 4 full days of biking were changed, shortened significantly and day 4 spent almost entirely on the boat going to Antwerp with mechanical engineers working to fix it. We were very disappointed to lose this much biking on what was supposed to be a wonderful biking journey.

To add to our disappointment our biking tour guides, Tom and Laura, gave us very little information on what was wrong with the boat and what changes to expect. Generally they were not very communicative about our daily itineraries.

On the positive side, the barge crew were mostly fabulous. Mieke, the chef and her staff were very personable and hard working. The bartending staff were also very good. The food was excellent and the boat in good condition .

Overall we enjoyed the trip, especially the last 4 days once the barge was repaired.

Effie Henry
( part of a group of 10 Canadian women)

Bruges to Amsterdam Fluvius May 5/24 - 8 day bike trip

Unfortunately our barge had major mechanical problems ( thrust motor) from Day 1. As a result our first 4 full days of biking were changed, shortened significantly and day 4 spent almost entirely on the boat going to Antwerp with mechanical engineers working to fix it. We are very disappointed to lose this much biking on what was supposed to be a wonderful biking journey.

To add to our disappointment our biking tour guides, Tom and Laura, gave us very little information on what was wrong with the boat and what changes to expect. Generally they were not very communicative about our daily itineraries.

On the positive side, the barge crew were mostly fabulous. Mieke, the chef and her staff were very personable and hard working. The bartending staff were also very good. The food was excellent and the boat in good condition .

Overall we enjoyed the trip, especially the last 4 days once the barge was repaired.

The tour itself was spectacular once we were under way. However, we arrived at the Fluvius as scheduled on Sunday only to find out that the boat had a broken bow thruster - that happened on Friday. There was a lack of communication from the captain and the tour guides. We were told, hesitatingly, that the breakdown had occurred and the part was expected Monday morning and then we would be under way. We did not sail Monday and were provided a substitute ride, with no GPS, for the day. ..a bit of a nightmare ride. Very difficult to navigate - confusing! The part came finally Tuesday morning and we had to stay on board to catch up with the schedule - no riding that day. We were not actually told that we couldn’t ride. We had to surmise that ourselves. The day after we were able to pick up our scheduled ride and the following days were lovely.
The staff were wonderful at all levels. The Captain was in communicative and the lead guide Tom was terrible.
Bottom line is, things happen. The fact that the boat was unfortunate but if we had been informed and communicated with

The staff on board the Fluvious was wonderful, especially the chef, Mika. The food was plentiful and great. The dining and lounge area very comfortable. Americans should be advised about the difference in bikes. Both manual and E bikes are heavier than we had experience with and that does effect balance issues around sharp turns. The Amsterdam to Bruge trip is listed as easy on well maintained routes,perhaps a few more qualifiersare needed. We experienced some rough riding - it may have been the result of winter damage- but riding on dirt and a sandy portion of the trail was challenging as are coblestomes.

Another disappointment was that I was only able to ride three days. And on those days we had no special tours. I was especially looking forward to going to a cheese factory which we missed, Much of that was due to the fact that the Fluvious had some problems which effected steering. We did not have a chance to practice on the bikes as scheduled, which made the first day very difficult for some of the riders. Those of us on Manual bikes were separated from the leader and all the e=bikes and often took the wrong turn at a Y. On one day we completely missed a castle and on the first day, the option to hear more about the old windmills was missed due to our being late (due to the boat arriving later than scheduled due to the boat issues). Additionally on the Ghent biking we were discouraged going because of the busy city and no other option was offered ie. bike the countryside and tour Ghent and the canal tour by going on foot or parking the bikes outside of the busy city center.

Great to be able to see the sites at a manageable rate and to cover a lot of ground in doing so.

Riding through the Belgium and France country-sides on our bicycles..

Our tour guides, Jeroen, Hilco and Linda did an excellent job. I loved the countryside riding.
I did not enjoy riding through the large cities to get to our destination. It is important that when the paths are narrow walking is necessary for safety.

The crew was the best! A definite ten + in every way. Dinners were excellent and crew always available to us. Nelleka lent us her fan at night! Harm great guide. Fiona excellent skipper and Reinier always helpful. Great atmosphere. It would have been nice to have some special stops, maybe a cooking class, winery and more info about special sites would be good. Tour description clearly stated that barge has Wi-Fi and air conditioning. It was very hot and ac very spotty and not available at night. No wifi.

Time spent in Bruges. Bruges is a beautiful small city.
Suggestions: More information for unguided bikers, e.g. places to stop, places of interest

The barge route was very nice and the food was excellent.
The Fluvius is an old barge and had several maintenance issues including; no hot water for 3 days, electrical problems and other maintenance issues. In their defense, the captain did his best to make it up to us with reduced bar bills and a free canal ride.
Bettina was superb particularly since it was her first time on this tour. Tom seemed to want to be elsewhere. His communication issues were almost nonexistent and attitude gruff.
Ride with GPS was very good though those of us who chose self guided were pretty much on our own.
The patch kit provided did not include a wrench so fixing a flat would have been tough for a bike mechanic and impossible for any other.
We did have wonderful entertainment one evening. I would have loved more history as it is such an important part of these countries.
All in all, if the Fluvius had been in better shape and Tom not so gruff, it would have been a wonderful tour.

Visiting the windmills

We really overall enjoyed our bike & boat cruise from Bruges to Amsterdam taken July 2-9, 2022 on the Fluvius boat. But there are few comments that I would like to make in hopes that Tripsite finds them useful.
First of all, we worked with Anna Zdancewicz at Tripsite and she was an amazing communicator. She provided clear and detailed answers to any questions we had and was very timely in her response to us via email. We also spoke with her on the phone a few times and enjoyed the conversations as well as the information. We would definitely use Tripsite again for another booking and we often recommend Tripsite to others.
The upside of our trip was Jack, our bicycle tour guide each day. He was great and very knowledgeable of the sites we rode to and also he gave a few evening guided walking tours which were also excellent. We really enjoyed Jack and his helper Johan, who was the “Sweeper”…taking the rear positon of all bike riders keeping us all together.
The downside of the cruise for us were issues concerning the boat, Fluvius. The Fluvius is a small and pretty old boat with up to 44 passengers. This boat is well-worn and old and definitely shows it. It is clearly in need of a facelift and major update throughout the entire boat. Even the bed linens and bed comforter was just a little too old and did not seem crisp and fresh. The dinners served on the boat were very good and well presented. We did not want to eat fish and they kindly gave us something else as a substitute. However, the breakfasts were really lacking and uninspired. But worst of all were the lunches that everyone had to put together themselves every day to take with them on their bikes. The bread for the sandwiches was always very dry. And overall, the items one could pack for lunch were very limited and not very tasty or appealing. If you wanted to just have a peanut butter and jelly sandwich, you had to open about 7 or 8 small packages of each to make one sandwich. The choice of fruit was just so very limited and the drinks offered were juices boxes that tasted not great. For water, you were given a reusable plastic bottle that you were expected to fill yourself each day in your bathroom. We never did that. Instead, we bought bottled water to take with us.
The cabin we were in (which was one of the two very best ones) did not seem very clean. The shower did not seem well scrubbed out after the previous guests. I understand that there is not much time between one set of guests disembarking from a cruise and the next group arriving. However, rooms need to be thoroughly cleaned and sanitized between groups and clearly this was not done. I also felt that the overall ship could have been cleaner.
Another aspect of this cruise I would like to comment on is the bikes. The majority of riders rode ebikes. The ebikes on the Fluvius were old and should be replaced. I noticed also that most of the bikes were dirty even on the first day of use which proved to be just a sign of their overall condition which was poor. My own ebike required maintenance twice during the week. There was only one guy who was in charge of maintaining all the bikes and he definitely seemed overwhelmed with the responsibility of this.
Our tour guide Jack mentioned that the boat had recently been purchased by a young entrepreneurial type of guy. Perhaps Tripsite might let the boat owner or local partner know about these short comings and needed changes. Also, it might be helpful if Tripsite conducted an annual review of the boats you represent to be sure things are up to par and meet your standards and the expectations of your clients.
On a final note, I would like to say that we enjoyed the daily rides and felt that Jack, the tour guide, did an excellent job. Without him, the overall experience would have been less enjoyable.  SHOW MORE 

Riding in the countryside was wonderful, the ride in the urban parts was much more stressful. Our barge was divided into two groups which had significantly different experiences. Group one (which we were not in) had 2 guides while ours which was the same size had only one which meant that one of us had to take on the role of sweep. Our group leader did not stop or explain anywhere near as much as the other. Our group leader was unwilling to wait to make sure everyone was accounted for. For one example he took part of the group to a canal tour and said it should return on time. When I asked if he would wait for us if it was a few minutes late he said "I don't know, maybe" and when we were still getting our bikes out of the racks, he left with the rest of the group and was out of sight. luckily we were able to catch up but this incident seemed to characterize our whole experience with this guide.

I always love the Merlijn and the new owners were great! However, this is the least favorite of my Tripsite tours I didn't find the stops very interesting and when we did have an interesting place to visit, our time was very limited. Fun group, great food and pleasant weather but very short days of cycling. I will do another trip next year but do suggest some changes to this itinerary.

Overall the trip was good and we enjoyed our time. However, we did have some things that could be improved -
firstly the e-bikes that we rented had several problems with them and were unreliable
secondly I found the choice of food strange for being on a tour in Europe - we had Mexican food, followed by Asian food & sushi. What was wrong with french or belgium or even North American (seeing that we were all from NA). There was no flexibility or accommodation of other types of food.
The group leader should have allowed some of us to go ahead with maps rather than keep us in a long line of 20 people strung out with the slowest members behind the leader. We are all adults and professional people and do not wish to be treated like children.

The scenery was absolutely beautiful and thankfully the weather was the same. If I had to make one suggestion it would be to improve the food on board. I don't think that can vegetables are a great reflection of the fresh vegetables that were all over the countryside. I also think that there should be more options for vegetarians.

The Magnifique II was fine and the food was good. One thing I found odd was the staff joined us at the bar at night. The bar had limited seating and they took up the stools while passengers stood. Not cool. I found the biking boring. There were no interesting stops other than the cities. Amsterdam, Ghent and Bruges were very nice. The Netherlands were rather dull. On other tours we stopped at wineries, Chateaus or interesting landmarks. Here the guides just stopped and said there is coffee or a church you can visit. Not very organized. Their goal seemed to be to keep us out long enough to reach the boat. I would not recommend this tour.

Overall, it was a great trip - boat and crew, bikes, guide, fellow passengers. Where this trip fell short of a previous bike boat trip that I did, was that this trip lacked interesting stops along our cycle route. It felt more like getting from point A to point B with a brief coffee or lunch stop - no tours along the way. From my understanding in talking with the boat owner/captain, the cycling routes and stops are planned by the local partner.(https://www.tripsite.com/about/our-partners/).

The Quo Vadis was super! The food, accommodations, staff and bikes were all terrific.
However, we were unprepared for the traffic and city riding intensity. Marsha is an experienced recreational rider but had no idea how to deal with traffic. She completed the first day and began another, but turned back after the first half kilometer and packed it in after that. City traffic and congested cycling is something only urban folks experience, so we and others were unprepared. We were were really expecting a leisurely paced scenic tour, not the frantic paced marathon we got. The trip was listed as easy, but a 12 mph average speed for 36 miles is ridiculous for most recreational cyclists, especially when you’re there for scenery and cultural experience along with cycling.
Additionally, once you start for the day, there is no practical way to drop our.
So, if we were to look for another bike barge trip, we would be looking for:
Quo Vadis or equal
20-25 mile days maximum
8-10 mph average speed maximum
Route maps
Routing to avoid urban traffic
More short stops to smell the flowers.
Ultimately, we were disappointed in the cycling portion of the trip feeling it was not so much for tourists who like to ride. We (and others) felt the guide placed too much emphasis on covering miles and not enough on making it pleasurable.
Tripsite staff is superb and did everything they promised. Thanks.

The Elodie bike/barge trip was fabulous in terms of scenery, routes, staff, food. However, 2 couples on the barge were not able to keep up with our very leisurely pace. I would advise your company to stress level of fitness for participants, and also to recommend 2 guides for different ability levels.

Most Memorable Part: Our fellow travelers and Jacko, the chef on the Quo Vadis.