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Jean B.8 months ago
De Amsterdam South Holland TourNetherlands
Getting to see so much of the Green Heart of Holland. However, incompetent dining room staff making me late for outings, insufficient/late availability of food for packing lunches, one guide leaving mid-trip, broken down barge meaning loss of 2 days of itinerary and then overloaded internet making us unable to download alternative routes, maid skipping our room first day - all made this a memorable trip as well, but not in a good way
Tripsite Staff • 7 months ago Tripsite Staff
Hi Jean, Thank you for taking the time to leave feedback. It's really a shame your ship had engine troubles! I know the captain works hard to keep everything running smoothly but some things we cannot control. An incompetent staff is not acceptable however and I am forwarding your comments to the ship manager. Hope you were able to bring home some good memories!