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B. Burwell4 years ago
My Story Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
Biking - generally excellent. There is one day - Budapest - that is described as a biking day in most of the material we saw but when we were on the boat the tour director tried to discourage us from biking that day. There was a good reason for that - the route was confusing and included a VERY busy road for a few km. It should be removed from the promotional material as a biking day,
Boat - another boat broke down and several people were transferred to empty cabins on our boat. I think as a result there was more people on board than could be handled at dinners. Dinners went on for 2-3 hours just because the staff couldn't deal with all the guests. The good itself was fine when it finally arrived.
R. Bass4 years ago
We had a problem with sewage odor in our room - which they boat crew was unable to fix - Also room was hot and we had to use a fan. When we complained to Rad and Reisen about the temperature they denied that the AC was not working. We complained to Rad and Reisen and they issued us a 10% refund which Tripsite matched. We appreciated your concern attentiveness to these problems and you willingness to offer some compensation.
Despite these problems, overall the trip was great - good people, great rides and beautiful scenery and points of interest. We would definately book another trip with your company, but not with Rad and Reisen.
Michael Jenks4 years ago
Danube Bike Path - Vienna to BudapestAustria, Hungary, Slovakia
WOW!!!!Everything was outstanding. All my fears were for naught...Hotels knew to expect us, knew where to store our bikes, and knew our names!
Bratislava, as someone mentioned, was under construction, but should be ok by summer 2016.
18 thumbs up! Will do this exact trip again and again if I could!
Michael Jenks • 2 years ago
2 years later, I'm back on this site dreaming of doing the trip again. We have a new baby, so it'll be another 2 years. This trip was amazing.
K. Sattler4 years ago
Only thing missing was quality wifi on the boat. The trip more than met our expectations
J. Wagemakers4 years ago
Normandie Along the Danube - Four Country TourAustria, Germany, Slovakia, Hungary
This adventure was more than we expected. The boat was very well equipped, and our cabin was comfortable and larger than we expected. The staff was very friendly and dealt with all of our needs, and the meals were fabulous. Our bikes were well maintained and were well suited for the route we rode. The scenery was amazing and we come home with a collection of pictures and memories.
K. Kehrberg4 years ago
The itinerary was excellent. A nice blend of bike routes and city site seeing along the way. We spent a couple days in Vienna before the trip and then used our Vienna day to bike on the island. Glad we didn't have to cram Vienna into a few hours. It was our cruise director's first trip and his enthusiasm was greater than his organizational skills in his presentations.
R. Hennigan4 years ago
Our Normandie trip from Passau to Budapest was spectacular! The weather, the boat, the food, the fellow bikers, the countryside and the bikes were all a delight. We were also pleased to learn that our guide rode each day. He was very knowledgeable; however, under stress was verbally contentious and short with guests. It became almost comical and so we learned to stay out of his way during certain times of the day. Nevertheless, the trip was a dream and we thank-you!!
Vivien Watts4 years ago
Unfortunately one major problem became apparent. The tour director was charming and affable when presenting to an audience, but his manner often vacillated (changed) when talking with individuals. On many occasions he was rude and dismissive, including sometimes making derogattory comments. Due to his public persona (welcoming and friendly), I was really shocked by this. At times he gave the impression that he was putting on an act, that he really did not like or enjoy his job and the guests were an infuriating annoyance to him. Even allowing for tiredness and stress, I do not think there is any excuse for rudeness to friendly (and paying) customers. I was not the only one to observe his changeable attitude or bear the brunt of his dismissive rudeness. As it wasn't possible to pick what his response Read More would be (ie positive or negative), I only spoke to him when spoken to. I shudder to think of his treatment of the genuinely lovely and diligent cleaners and kitchen staff. Perhaps it's time for Leslie to retire.
Judy Lucas4 years ago
I do have 2 comments. The meal situation. It was disappointing not to have the opportunity to mix with more of the passengers as we were at a table by ourselves and had to stay at this table for every meal - even breakfast - every day. As it was a breakfast buffet and not everyone arrives for breakfast at the same time, being free to sit wherever, would definitely encourage more socializing amongst all passengers. Also, some nights, even though the staff was definitely hustling, it took more than 2 hours to be served our main course. It would seem that a few more staff members could help with this loooong wait after a long tiring day.
Also, there was a definite, obvious bias each day towards the larger group of German speaking passengers when it Read More came to the briefing on the bike route. They were always briefed first and always went over the allotted time leaving the briefing for the English speaking passengers a very rushed affair, leaving no time for clarifications and a late start each day. This did result in some people getting lost. Alternating which group was briefed first might alleviate this problem.
Having said this, it was a tremendous trip and I would definitely recommend it to any recreational cyclist. Wonderful scenery with fantastic suggested rest stops made it an exceptional adventure. Thank you for all your help in making this a superb, memorable experience. Your service was outstanding. Thank you again.Judy.
Deborah Waldo4 years ago
Food was not we are accustomed to on trips of this type.
Anna Brasier4 years ago
Ship broke down and we were bused to Budapest vs cycling in, that was disappointing, but not to be helped. Jurgen our guide was very good.
Susan Oman4 years ago
I liked the ease of being in a larger boat vs a small barge. There was plenty of room in the lounge and other public places so we could get some quiet time. Also a little more anonymity on the larger boat and self guiding was fun.
Leslie Kerluke4 years ago
Enjoyed the trip fully but thought there could have been a little better information on riding and expected timeline for rides, as we often rode faster than necessary and didn't know we could stop along the way for sight seeing etc. Our cycle guide was very nice but did not have all the information to answer our questions or help us to maximize our sight seeing experience.
Elise Manners5 years ago
The whole trip was fantastic! I have already recommended it to many of my friends and one group have already booked a trip for next year!
Susan Martin5 years ago
There was a mixup checking in to the cabins on the boat. The boat staff assigned us different rooms than the vouchers from TripSite indicated. Glad I had my voucher, otherwise we wouldn't have been placed in the upper deck room we paid for. I think the mixup affected everyone in our group of 12, and unfortunately some people were not as fortunate as we were and ended up in lower deck cabins when they reserved upper deck ones.
Mary Sandra Duggan5 years ago
We enjoyed the trip very much and are planning another. We enquired about the the free shirts for repeat customers but haven't gotten them. The website is not clear about ordering them.
Steve VanderWeide5 years ago
We did have rain quite a few days on her trip. But we were prepared and so we wore our raingear. Our guide Pieter, was very good at watching the weather and getting us inside or out of the rain if he could
Bill Fleshman5 years ago
This is the 3rd travel group I've put together through tripsite and each was very enjoyable. My groups ranged in size from 3 to 12. The first was a land bike trip in Provence, France and the next two were bike and boat trips on the Mozel and the Danube. I am not associated with a tour company but found working with Tripsite personnel, Mary, Carla and others, to be easy even for a novice like me to put together such trips. I have worked with other agencies but have found Tripsite to be more "reachable" and available at any time I had questions. I will continue to use them for future group and individual trips.
Patricia Scullin5 years ago
There was a chemical odor in the hallway outside our room, and the food was not good.
Ronald Allard5 years ago
Was not always easy to "stay on course" on the bike tours. Directions and/or course markings could have been better.
Carol Reimann5 years ago
Awesome experience! Can't wait to plan my next adventure with you.
Julie Kummel firstname.lastname@example.org years ago
Some of the routes were complicated, but we had good backup from our staff, and possibility of getting lost was reduced considerably. The bikes were in excellent condition, the staff were friendly and very knowledgeable--it was a very enjoyable trip and I would do it again.
Doug Okey5 years ago
Have recommended the 2 trips we did to all our friends and they are very keen to go.
Michael Sudheer5 years ago
A wonderful experience made even better by the friendly and so very helpful staff. Thank you!
Steve Slinkard5 years ago
Guides should have provided a little more detail (distance between turns, landmarks, areas to pay extra attention, etc)
Art Shotwell5 years ago
My wife & I had a wonderful four country bike-boat trip on the Danube. Saw wonderful little towns, met good friends on the trip, and enjoyed good food and wine.
Gail Black5 years ago
I enjoyed staying put at night better than the barge moving at night. We have done both and I enjoy walking around in the evening.I also would not have so many ferry crossings in the next trip. Puts a time factor in the ride.
Sandra Stocks5 years ago
Despite nasty weather conditions, which no one can control, the crew made our trip fun and exciting.
Kristi Sinkus5 years ago
AC did not workBargeBoat needed updatingCrew was accommodating but moodyOverall my biking experience was terrific!"
Rafael Camarota5 years ago
My wife and I enjoyed eating off the boat. It was our choice to have more local flare and maximize time off boat. It did feel wasteful. It would be great if there was a reduced meals option or an option to "donate" meals or value of meals to charity.