1 Star Austria Tour Reviews — 1 to 4 of 4

Biking was just ok, could have been more challenging but I knew going into this tour the biking was rated easy. The towns and villages are beautiful. The breakfast was good but the lunches they gave you for the tour during the day were horrible, thankfully there were places to eat along the way. The dinners were also poor quality, many dinners were a repeat of the day before presented differently ,especially the fish dinners. There also seem to be a discontent among the staff they could’ve been a little bit more accommodating and friendly. The rooms are basically neat and clean and comfortable the bikes were also good and the mechanics that maintain them were readily available to assist anyone in the morning before the ride. My main concern was the constant smell of sewage that was present throughout the boat and especially in the main lobby ,they often kept the sliding glass doors on both sides of the ship open to alleviate the smell. This was an obvious problem they couldn’t solve. At times, we were rafter up to other ships at port and had to walk through these other boats to the Carissima, it was obvious that the Carissima was no- frills compared to these other boats. If you are considering a tour along the Danube I would suggest looking into other cruise ships.

The support and coordination by tripsite was awful. The directions they provided were more like Escape Room Clues rather than directions. Tripsite directs us to a ferry across the river Muir which was closed which no alternative route. I would never use Tripsite again

Bikes were in terrible condition. My while broke down with 10 miles left on the first day. My wife’s bike had a flat that the crew was just going to fill with air. My sister-in-laws bike broke down 5 miles out on the third day. Food was poor. Very few English speakers among the crew. Directions and maps for the rides were poor or non existent. When we complained we were told. “Well you made it back didn’t you?”

The comfort guide was somewhat disappointing and the on ship tour director was disorganized and dismissive. While the comfort guide did give some good suggestions, the bike tour through Vienna would have better been replaced by a bus tour, as the group was very large, traffic was heavy and the whole experience was somewhat dangerous to anyone not a very experienced rider. We were led to believe that the bike tour in Vienna would be easy, on nice paths , not crowded or busy, whereas the opposite was the case. The tour guide through Vienna, a local, did not wear an identifying vest, and travelled too quickly, More instruction for the riders not experienced with electric bikes would have been appreciated. A session especially on the electric bikes while on board the ship would be an improvement. We paid extra for a top level cabin, but it seemed to be nearly exactly the same as the cabins one level down. While the food was good, and the service was excellent, we wearied of the sauces typical of continental cuisine and the small salads. Bike lunches and water were good. Fresh fruit was available at breakfast.