3 Star Belgium Tour Reviews — 31 to 53 of 53

Visiting the windmills

We really overall enjoyed our bike & boat cruise from Bruges to Amsterdam taken July 2-9, 2022 on the Fluvius boat. But there are few comments that I would like to make in hopes that Tripsite finds them useful.
First of all, we worked with Anna Zdancewicz at Tripsite and she was an amazing communicator. She provided clear and detailed answers to any questions we had and was very timely in her response to us via email. We also spoke with her on the phone a few times and enjoyed the conversations as well as the information. We would definitely use Tripsite again for another booking and we often recommend Tripsite to others.
The upside of our trip was Jack, our bicycle tour guide each day. He was great and very knowledgeable of the sites we rode to and also he gave a few evening guided walking tours which were also excellent. We really enjoyed Jack and his helper Johan, who was the “Sweeper”…taking the rear positon of all bike riders keeping us all together.
The downside of the cruise for us were issues concerning the boat, Fluvius. The Fluvius is a small and pretty old boat with up to 44 passengers. This boat is well-worn and old and definitely shows it. It is clearly in need of a facelift and major update throughout the entire boat. Even the bed linens and bed comforter was just a little too old and did not seem crisp and fresh. The dinners served on the boat were very good and well presented. We did not want to eat fish and they kindly gave us something else as a substitute. However, the breakfasts were really lacking and uninspired. But worst of all were the lunches that everyone had to put together themselves every day to take with them on their bikes. The bread for the sandwiches was always very dry. And overall, the items one could pack for lunch were very limited and not very tasty or appealing. If you wanted to just have a peanut butter and jelly sandwich, you had to open about 7 or 8 small packages of each to make one sandwich. The choice of fruit was just so very limited and the drinks offered were juices boxes that tasted not great. For water, you were given a reusable plastic bottle that you were expected to fill yourself each day in your bathroom. We never did that. Instead, we bought bottled water to take with us.
The cabin we were in (which was one of the two very best ones) did not seem very clean. The shower did not seem well scrubbed out after the previous guests. I understand that there is not much time between one set of guests disembarking from a cruise and the next group arriving. However, rooms need to be thoroughly cleaned and sanitized between groups and clearly this was not done. I also felt that the overall ship could have been cleaner.
Another aspect of this cruise I would like to comment on is the bikes. The majority of riders rode ebikes. The ebikes on the Fluvius were old and should be replaced. I noticed also that most of the bikes were dirty even on the first day of use which proved to be just a sign of their overall condition which was poor. My own ebike required maintenance twice during the week. There was only one guy who was in charge of maintaining all the bikes and he definitely seemed overwhelmed with the responsibility of this.
Our tour guide Jack mentioned that the boat had recently been purchased by a young entrepreneurial type of guy. Perhaps Tripsite might let the boat owner or local partner know about these short comings and needed changes. Also, it might be helpful if Tripsite conducted an annual review of the boats you represent to be sure things are up to par and meet your standards and the expectations of your clients.
On a final note, I would like to say that we enjoyed the daily rides and felt that Jack, the tour guide, did an excellent job. Without him, the overall experience would have been less enjoyable.  SHOW MORE 

Riding in the countryside was wonderful, the ride in the urban parts was much more stressful. Our barge was divided into two groups which had significantly different experiences. Group one (which we were not in) had 2 guides while ours which was the same size had only one which meant that one of us had to take on the role of sweep. Our group leader did not stop or explain anywhere near as much as the other. Our group leader was unwilling to wait to make sure everyone was accounted for. For one example he took part of the group to a canal tour and said it should return on time. When I asked if he would wait for us if it was a few minutes late he said "I don't know, maybe" and when we were still getting our bikes out of the racks, he left with the rest of the group and was out of sight. luckily we were able to catch up but this incident seemed to characterize our whole experience with this guide.

I always love the Merlijn and the new owners were great! However, this is the least favorite of my Tripsite tours I didn't find the stops very interesting and when we did have an interesting place to visit, our time was very limited. Fun group, great food and pleasant weather but very short days of cycling. I will do another trip next year but do suggest some changes to this itinerary.

Overall the trip was good and we enjoyed our time. However, we did have some things that could be improved -
firstly the e-bikes that we rented had several problems with them and were unreliable
secondly I found the choice of food strange for being on a tour in Europe - we had Mexican food, followed by Asian food & sushi. What was wrong with french or belgium or even North American (seeing that we were all from NA). There was no flexibility or accommodation of other types of food.
The group leader should have allowed some of us to go ahead with maps rather than keep us in a long line of 20 people strung out with the slowest members behind the leader. We are all adults and professional people and do not wish to be treated like children.

The scenery was absolutely beautiful and thankfully the weather was the same. If I had to make one suggestion it would be to improve the food on board. I don't think that can vegetables are a great reflection of the fresh vegetables that were all over the countryside. I also think that there should be more options for vegetarians.

The Magnifique II was fine and the food was good. One thing I found odd was the staff joined us at the bar at night. The bar had limited seating and they took up the stools while passengers stood. Not cool. I found the biking boring. There were no interesting stops other than the cities. Amsterdam, Ghent and Bruges were very nice. The Netherlands were rather dull. On other tours we stopped at wineries, Chateaus or interesting landmarks. Here the guides just stopped and said there is coffee or a church you can visit. Not very organized. Their goal seemed to be to keep us out long enough to reach the boat. I would not recommend this tour.

Overall, it was a great trip - boat and crew, bikes, guide, fellow passengers. Where this trip fell short of a previous bike boat trip that I did, was that this trip lacked interesting stops along our cycle route. It felt more like getting from point A to point B with a brief coffee or lunch stop - no tours along the way. From my understanding in talking with the boat owner/captain, the cycling routes and stops are planned by the local partner.(https://www.tripsite.com/about/our-partners/).

The Quo Vadis was super! The food, accommodations, staff and bikes were all terrific.
However, we were unprepared for the traffic and city riding intensity. Marsha is an experienced recreational rider but had no idea how to deal with traffic. She completed the first day and began another, but turned back after the first half kilometer and packed it in after that. City traffic and congested cycling is something only urban folks experience, so we and others were unprepared. We were were really expecting a leisurely paced scenic tour, not the frantic paced marathon we got. The trip was listed as easy, but a 12 mph average speed for 36 miles is ridiculous for most recreational cyclists, especially when you’re there for scenery and cultural experience along with cycling.
Additionally, once you start for the day, there is no practical way to drop our.
So, if we were to look for another bike barge trip, we would be looking for:
Quo Vadis or equal
20-25 mile days maximum
8-10 mph average speed maximum
Route maps
Routing to avoid urban traffic
More short stops to smell the flowers.
Ultimately, we were disappointed in the cycling portion of the trip feeling it was not so much for tourists who like to ride. We (and others) felt the guide placed too much emphasis on covering miles and not enough on making it pleasurable.
Tripsite staff is superb and did everything they promised. Thanks.

The Elodie bike/barge trip was fabulous in terms of scenery, routes, staff, food. However, 2 couples on the barge were not able to keep up with our very leisurely pace. I would advise your company to stress level of fitness for participants, and also to recommend 2 guides for different ability levels.

Most Memorable Part: Our fellow travelers and Jacko, the chef on the Quo Vadis.

We met a lot of really nice people. We were surprised that our guide was largely unfamiliar with the route!

Book from Brugge to Amsterdam to avoid headwinds. Expect riding in country with nothing special to see.

Most Memorable Part: The people on our tour were great. A bunch of fun people.

Overall this was a great experience. The boat was clean and the staff friendly. The itinerary and scenery was beautiful. The only negative was that the website had several inaccuracies. For example, the mileage each day was much longer than published. Also, the number of meals provided was less than published.

I have done this trip from Amsterdam to Bruges as well. I found this version to not be as enjoyable. The reason was there was not as much on the route to see and take in. I think that there are some differences do to which barge you are on which may restrict the routes. Bruges is amazing as was Amsterdam but in between nothing exciting. The barge was amazing (Sailing Home) with a wonderful chef. I love this style of touring and have done 8 of them and will do more!

My wife and two other couples did this trip in August 2017. The crew was great the boat is very well appointed, the rooms are small but function well. The evening meals were great, breakfast was limited most days to bread cheese and cereal.
Now the bad part:
The crew turns off the air conditioning at 10:30 at night and does not come back on until the morning. So one would wake up in the middle of the night sweating and not be able to go back to sleep, The bedding, our clothes and all other items in the room would get moist and moldy from condensation.
The Bicycles were not the best, they were quite used and most of the seats were loose and could not be tightened which made for long days of riding...

The trip was fun but I don't think the description of the trip was accurate. The trip was about 85% bike riding and 15% site seeing. I would have liked more time to explore the cities we were riding through but most of the time it was too late or placed were closed. Not sure if I would do another tour like this. The riding was beautiful but I really expected more site seeing according to the trip description.

Route descriptions need significant updating and elaboration. There were many detours that are not indicated in the guide - took us off track, added many km and much confusion to the ride. Became VERY frustrating. Bikes need much better maintenance - friend had a broken chain day 2 . Arranging the repair was difficult - they lost a day of cycling. Very poor communication around the repair, no one seemed to know what they were doing. Really took away from the trip. Would have been much worse had we been in a more remote area when the break happened - would have been stranded for hours. The most helpful person was a local tow truck driver - he saved the day. Never saw a representative from the company in person for the whole trip. What??? Should, at the very least, have one at the beginning to review procedures, answer questions. Liked the biking, but some routes along canals got boring. We ended up going off route - saw much more. Hotel, luggage transfers were smooth. With the exception of the hotel in Bornem, hotels were nice. Overall, quite pleasant when things were going well, but did not feel that we got good personal support or service for the money we paid. Emergency support services need a LOT of improvement.

I would recommend it, but with reservations. I think there should have been two guides, one to take a faster group and one for a beginner group. A few people on the trip should not have been. They were not comfortable on their bikes, and were a daily danger to whomever they were near. Something should have been done about it.
I also would have liked to ride faster, and spend more free time in the little towns.

I have planned to contact you with feedback, but haven't. The staff was great except the guide. He was not friendly or helpful. We were all disappointed in his lack of leadership and "guiding". Of the three trips we have taken, this was the least appealing. The route was not attractive, and mostly industrial, urban or rural. We were near places we know were charming and interesting, but did not visit them. I'm left wondering if it is that tour company. For 35 people biking there really should have been more staff on the road with us. Still love you!

In Ghent, too far from city centre to explore after biking unless take a taxi into the city. Antwerp museum was closed, as it was a Sunday. Very disappointing. Breakfast and lunch meals were almost always the same, got too uninteresting.

I brought my own bike, but my friends rented. I was not impressed with the fitting of the bikes. The measurements requested by the site were insufficient to get an accurate fit and we had to request a new bike (inseam should be required). If I hadn't been there to fit the bikes nobody from the tour company would have been. Also, I had to replace a bolt on one of the bike's chain guard half way through the tour. At least check that everything is torqued down before renting them.