Highest RatedLowest RatedNewestOldest
Don B.7 months ago
Bordeaux Bordeaux - Châteaux, Rivers & WineFrance
Not moving and sitting next to a mud bank and a muddy river made the first couple of days disappointing. The rest of the trip was very good with Bordeaux and St. Emilion being the highlight of the trip. The staff and food was exceptional!
Carol H.7 months ago
The bike routes were good and some of the stops at vineyards were excellent but other vineyards were not really interested in providing tastings even when they had been pre-arranged by the boat company. The old bikes were in bad shape but the new bikes were of excellent quality. The e-bikes were a godsend to riders that struggled with the hills on the second day. Unless you are are a fairly strong rider the e-bikes were needed on 2 of the days. The bike mechanic was great and the GPS was helpful when it worked but it was not reliable. Paper maps were needed as a back-up. The rooms on the ship were cramped but OK overall. Our biggest concern was that the food was really BAD. We could not eat several dishes and they sometimes ran out of the main course. Overall, given the steep price, we would not recommend this tour. Other barge and bike tours are much better value.
Mary P.9 months ago
Anna Maria IV Loire Valley Bike and Boat - 2019France
The castle tours were amazing. Sophie (coordinator on the Anna Marie IV) was adorable. Really enjoyed her and her nightly meals. The trip was not the Loire, because of water levels and sorry to say that it was just OK, but not much more. The main thing missing that I had expected was a trip to a vineyard. That would have made a big difference.
Gerald M.9 months ago
Castles of the LoireFrance
The best memory of the trip was a spectacular meal at Auberge de la labourer in Chenonceaux. They were fully booked but set up a table in the bar and gave us the full restaurant menu. It’s a great restaurant and the extra work the staff put in added to the experience.
We had two complaints. First, neither of our odometers worked so we had no way of measuring distance. This meant constantly stopping and checking to make sure we were on the right way.
Second, the directions to get to Cour Chevigny had one massive error. When we came off the trail and onto Route 52 the directions said to turn right, go to the roundabout, and follow the sign to Route D102. There is no such sign. The only sign to Cour Chevigny is for Route 52, the road we were already on. So, thanks to some help, we turned around, followed route 52 for five kilometres and came right to our hotel. THIS SHOULD BE FIXED.
Carla from Tripsite • 9 months ago Tripsite Staff
Hi Gerald - thanks so much for taking the time to submit your feedback.We really appreciate the advice about the misguidance on the route descriptions. We will certainly have it fixed! I also wanted to mention we have GPS tracks for this tour and many other tours, in case you want to avoid the adventure of getting lost in the future. Lastly, regarding odometers, I am so sorry they did not work for you. Did you call our local shop to have them fixed? They normally have 5-star service when it comes to fixing bikes.Thanks again for your feedback!
Lou O.11 months ago
Guides were absolutely world-class in all respects: knowledgeable, safe, proactive and TOTALLY guest-oriented. Is there a description more favorable that "FANTASTIC?!"
Allen A.11 months ago
Iris Metz to CochemFrance, Luxembourg, Germany
The barge and crew were amazing as were the bike guides. I would not change a thing.
However . . . the bikes were horrid and it was a bike trip! They were dated . . . poorly maintained . . . and dangerous. I had a piece of my front fender break and get stuck between my spokes in the front tire. I could have been badly injured if not going so slow through construction. I would think a "bike" trip would offer much better bikes in the future. I would not recommend this trip to friends because of the bikes . . . everything else was top notch . . . the food, the staff, the rooms, the bar . . . too bad about the bikes not meeting expectations.
Jehiel from Tripsite • 11 months ago Tripsite Staff
Hi Allen,Thank you so much for sharing this feedback. The bikes used on this trip are serviced every week to ensure each bike is fit for the road. Our local partner would have gladly repaired or replaced the bike for you if it was brought to their attention. I hope that despite this issue, you still had a good time.
Mik L.1 year ago
The Loire was wonderful, Jon the guide was wonderful and Lunch in Adon was Magnifique!
Geraldine D.1 year ago
Mainz to StrasbourgGermany, France
We really liked the MS Arkona, the staff and our F&B head mgr. Routes were Ok, but need better route descriptions esp for English speakers. Electric bikes were excellent! Def the better way to really enjoy the ride!
Susan M.2 years ago
Most memorable-one big friendly group. Chef and Pilot were fine; guide and barge were adequate.
Gloria C.2 years ago
Famous Villages of ProvenceFrance
My trip was the Villages of Provence. A wonderful area to bike through. I would suggest that the orientation be set for a determined amount of time to allow for complete question and answer time. Also it would be helpful to go through the use of the GPS thoroughly. The bike maintenance was not done prior to our week long trip. The tail light and the computer on my bike did not function properly. All in all the hotels, service, food, and ambience were wonderful. I’d highly recommend this trip to intermediate to advanced cyclists.
Lee F.2 years ago
It was an altogether pleasant experience; the highlight was the lovely little village of Saint-Émilion.
Jeff K.2 years ago
Beautiful chateaus. Great wine. Not allowed to drink in cabin. Cabin extremely small. Shower barely fit one person. Guide excellent. No sauna or hot tub. I would recommend this trip but not this boat (the Bordeaux).
Pam M.2 years ago
Feniks Paris to ReimsFrance
A great trip in many ways. Good staff - helpful and friendly. Good scenic route with chances to visit places of interest, very good food. Only draw back was problems with 3 out of 4 'E' bikes and a lack of expertise in how to fix them causing stress to some riders.
Brad W.2 years ago
Arlene II Mainz to StrasbourgGermany, France
Much of the bike ride was difficult to navigate. Signs on the road are not always clear. Expected more country rides but much of the bike ride was through cities with many vehicles (somewhat dangerous). If we elect to travel with Tripsite again, we will do more research to determine ease of navigation along the bike route and how much of the route is through traffic.
Howard B.2 years ago
Clair de Lune Around ParisFrance
The attentiveness and skill of the crew was most memorable. Chris was an awesome guide, encouraging everyone and being a wealth of knowledge about the environs. Conor was personable and available to share her knowledge and experience. Kim is a great cook and quite a character. Together, they overcame the limitation of an outdated too small barge to create an environment that allowed the riders to really enjoy the countryside and each other.
Margie A.2 years ago
Bruges to ParisBelgium, France
The Elodie bike/barge trip was fabulous in terms of scenery, routes, staff, food. However, 2 couples on the barge were not able to keep up with our very leisurely pace. I would advise your company to stress level of fitness for participants, and also to recommend 2 guides for different ability levels.
John G.2 years ago
Gloria P.3 years ago
Provence - Wilderness of CamargueFrance
The Itinerary was very well planned out and the staff were all amazing!!!! This was the perfect trip for our group!!!!
Jerry K.3 years ago
Zwaantje Bruges to ParisBelgium, France
We met a lot of really nice people. We were surprised that our guide was largely unfamiliar with the route!
Pete & Norma T.3 years ago
L’Estello Provence - Wilderness of CamargueFrance
Guide, Antonella, crew, food, tour and route were fine, but the Estello was not, surely not "comfort plus". The boat is tired, lounge furniture was dirty, lead to believe the boat was not equivalent to Ave Maria but close, Girolibro providing better boats than FR companies. Were tied up close to a FR boat, was better. Cabins in comparison to other boats we have booked are poor, shower was not separate from remainder of the head so everything was soaked after shower. Since we booked the entire boat for Coastal Cruisers, even though no one seemed to complain, we expected better. Your bike and barge tours continue to be good value with folks who provide services compensating for "tired boat".
Nancy R.3 years ago
Caprice Provence - Wilderness of CamargueFrance
Most Memorable Part: Cycling itself throughout southern France
Karen A Thompson3 years ago
This tour should be rated moderate/difficult. There are many steep climbs. I had an E bike so not bad for me. The non E bikers had a big job. If everyone had an e bike, a very enjoyable journey. The scenery was gorgeous. The hotels were beautiful and welcoming. The maps provided by the trip organizer and rather GPS could have been more detailed.
Peter V.3 years ago
Mosel Bike TourGermany, France
The Route Guide that we received was in German. We called Velociped and they said that they ran out of English guide - Basically we were SOL and not getting the Route Guide in English. They knew it way before hand that they did not have any English Route Guide - they should have let you or us know and maybe sent us written instructions for the route. We had difficulty in the first 3 days of the trip. We did not even get any instructions of how the electric bikes worked or how to operate it. The first day - my wife struggled on the ebike because it was not working right- we had to call. Instructions on what to do and how to start it would have been good. Very poor customer service. In addition, we signed up for CLASS A hotels, which was supposed to be 3 or 4 stars - not one of the hotels provided was a 4 star. The scenery along the Mosel River was spectacular, the luggage transfers between hotels was great.
Carla • 7 months ago Tripsite Staff
Hi Peter - Thanks so much for taking the time to leave feedback. I am sorry our local partner could not provide the English route book. Fortunately, the German version has very good maps and we still always have the English route descriptions available. I do highly encourage any rider to elect the GPS tracks for this tour. These provide flawless directions. You can use them on your own GPS device or smartphone GPS application. We'd be happy to help you with this option. We do not provide a welcome meeting for this tour but we can try to arrange one, on request. I am sorry you could not operate the electric bicycle. With that said, I do not recommend renting an electric bicycle if you have never ridden one before. Lastly, we are happy to send a hotel list before the tour start so you can be satisfied before you leave. We hope you still enjoyed the tour and were able to bring home fond memories!
Barb M.4 years ago
Lovely being in the area at this time near harvest but the routes, route preparation in the evening and historical information that might enhance the experience were severely lacking. The GPS devices were difficult to work with and virtually no help was given as to how to correctly operate them.
carla • 3 years ago Tripsite Staff
Thanks for your feedback, Barb. We agree! We have totally redone our routes, descriptions, and presentations for 2017. They have been prepared by professional local guides and we do not anticipate any problems for the upcoming season.
It was lovely being in the area at this time near harvest but the routes, route preparation in the evening and historical information that might enhance the experience were severely lacking. The GPS devices were difficult to work with and virtually no help was given as to how to correctly operate them.
Amy M.4 years ago
Wendy • 3 years ago Tripsite Staff
Thank you for your feedback! Unfortunately there were a lot of glitches to the Bordeaux's first year of bike and boat tours some of which I also encountered during my trip. However we are confident we have fixed the problems and look forward to a great 2017 season!
Jennifer M.4 years ago
We knew the barge was old, but weren't prepared for the very tiny, cramped cabin space which was definitely not the one advertised!Most of the bicycles were in fairly good condition, but my husband got one on which the chain kept coming off and had a fall because of that.The barge operators, Stephan and Florence, were lovely and worked very hard to provide a good experience, cooking traditional French meals each evening complete with dessert. The tour guide, Jan, did an excellent job keeping the cycling group on track and adjusting our days to accommodate the extreme temperatures during the hottest week of the summer!
Jehiel • 4 years ago Tripsite Staff
Hi Jennifer!Thank you for sharing feedback for this tour. I'm sorry you found the cabins too small for your liking but we mention on the boat page that the "...ship is especially suited to motor the narrow French" and provide pictures of the cabins and dimensions. I am glad you had a great trip and enjoyed Stephan, Florence, and Jan. We hope to help you orgainize your next trip!
T. Gihring4 years ago
Sorry, it rained the entire trip. Route and scenery would have been fine if not for that. Barge has seen better days. Staff (Stephan and Florence) are very pleasant.Suggestion: Give the tour riders a sew-on patch to remember the tour.
C. Bauer4 years ago
Zwaantje Champagne TourFrance
The guide seemed lost most of the time. He didn't know where to stop for a picnic and one day we ate our lunches at a bus stop. I realize cafes mostly close in France between 12 and 2, but his lack of knowledge of where to find a toilet after lunch was a problem. He chastised us for being slow to re-organize, but then later we'd stop for no reason and wait for up to a half hour with no info from him. He was good at describing architecture.
Hi C. Bauer,Thank you so much for your comment. We have contacted our local partner and assure you we are working very hard to improve this tour based on your feedback. Thanks again for sharing!
Lynn Tindula5 years ago
Heart of AlsaceFrance
I would recommend the trip only if the biking instructions we changed. Alsace is a wonderful area and the people, food, and accommodations were great! But the instructions for the bike routes were too confusing and unclear and not in English. They were in Dutch - not even French or German!