3 Star France Tour Reviews — 1 to 30 of 52
Lisa W.
6 months ago
Verified Reviewer
Clair de Lune Loire Valley Bike & Boat
France
Arriving in Nevers I was surprised at how difficult it was to get a taxi at 4:30 pm and no ride share companies, took well over an hour.
Was pleasantly surprised at how good the food was, Chris has a great personality and a fabulous chef. Sara, served us well and the bike/barge trip was good. It was slow season so towns we rode to were pretty but desolate.
judy l.
6 months ago
Verified Reviewer
Clair de Lune Loire Valley Bike & Boat
France
Crew was engaging and friendly.
Hats off to Chris the food was delicious.
Bike maintenance was sub par. My front bikes never worked. Some riders had Saddle issues, chains/derailers not shifting correctly. One of the e-bikes was broken and the guest was forced to ride hybrid bike. Another ebike should have been offered to her.
Ed, our guide did the best he could regarding the route since he was not familiar with the area. Most of the ladies were under the impression there was going to be more wine tastings along the way. I was there to cycle and easily could’ve done 60 miles a day or more. I realize there was many different cycling levels in the group. I personally own Mtn ebike and an analog mountain bike. I wasn’t too impressed with the e-bikes provided.
Kenneth V.
7 months ago
Verified Reviewer
Feniks Bruges to Paris
Belgium, France
Riding through the Belgium and France country-sides on our bicycles..
Karoline L.
9 months ago
Verified Reviewer
Caprice Provence - Wilderness of Camargue
France
Pack lightly. Rooms are extremely small but well air conditioned.
I really don't have a favorite part. It was not a relaxing trip as the bruge to Amsterdam tour was. This took us through more crowded towns that were difficult to navigate due to traffic. It was extremely hot which added to the difficulty. Food on the boat was great but breakfast and lunch were repetitive. Crew was awesome and very accommodating.
Geoffrey S.
10 months ago
Verified Reviewer
Fleur Northern Burgundy
France
Places we visited like Sens and Auxerre.
Anne K.
10 months ago
Verified Reviewer
Feniks Bruges to Paris
Belgium, France
The crew was the best! A definite ten + in every way. Dinners were excellent and crew always available to us. Nelleka lent us her fan at night! Harm great guide. Fiona excellent skipper and Reinier always helpful. Great atmosphere. It would have been nice to have some special stops, maybe a cooking class, winery and more info about special sites would be good. Tour description clearly stated that barge has Wi-Fi and air conditioning. It was very hot and ac very spotty and not available at night. No wifi.
Jorge T.
1 year ago
Verified Reviewer
Clair de Lune Strasbourg to Nancy
France
There were several memorable parts:
Both Strasbourg and Nancy are beautiful cities with a great deal of medieval charm; the Valley of the Locks with its dried abandoned channels and locks, and of course, the St Louis-Arzviller lock, where lock, water and boats are lifted (or lowered) 42 m, replacing 17 locks we saw abandoned; our boat, the Clair de Lune and its friendly and competent crew, the smallest barge we had ventured in till then, but that it showed us the efficiency of its cabin layouts to remove previous concerns about barge size to the point that we are booking another trip on a similar sized barge next year.
Laura H.
1 year ago
Verified Reviewer
Iris Metz to Cochem
France, Luxembourg, Germany
Reik welcoming and friendly nature & Omar's cooking.
I learned never to be on the last trip of the season, the exterior of the boat was kinda 'sad' looking.
Guides should actually know where they are going and put safety of riders at the top of their concern. Paul was so careless he was dangerous.
I don't think I would've gone on this trip if I would've known that I wasn't free to ride/stop when I wanted to or even provided the route information. I've been on several trips with Backroads and this did not measure up.
Tripsite staff • 1 year ago Tripsite Staff
Thank you so much for taking the time to write to us, we appreciate it immensely! This season was incredibly difficult for guides and crew, every week it seemed we had to find new personnel because folks were out with COVID. However, the safety and comfort of our guests should be paramount. I'm so sorry to hear about your experience with the guide, I have already inquired about his behavior and will ensure it is dealt with properly.
For nearly all our tours, we provide GPS tracks for independent cycling. However, there are a select few guided trips, such as aboard the Iris, which are still strictly group tours. I am sorry this wasn't to your liking, I do believe the Iris will eventually provide information for self-guided riding but until then, we have other boats offering this service. I hope you were still able to enjoy other aspects of the trip, despite these issues
Prosper B.
1 year ago
Verified Reviewer
Clair de Lune Strasbourg to Nancy
France
However (and there's always a "however") this tour, which was described on your website as "easy" was anything but.
I am 68 years old and have never used an e-bike on any tour, including the hills of Provence, but the hills encountered on this trip were challenging even for the riders half my age. The tour description was erroneous and misleading. I say misleading because looking at the tour guides' maps, the elevation levels were clearly labeled but not communicated to the guests. So those on e-bikes had a much different experience than those of us (4 out of 10 guests) who did not. Those of us who did not struggled.
The other complaint was a lack of things to see in the middle of the tour, Read More unless churches are your thing and that's all I seemed to see in the form of tours, which got repetitive.
Nothing I have complained about here would prevent me from traveling with Tripsite again, as I am a true believer in this experience. BTW, the crew and the culinary staff were superb, as always.
Tripsite Staff • 1 year ago Tripsite Staff
Thank you so much for taking the time to write this feedback, it is invaluable to us and makes us better! We're so sorry for the issues you experience with the difficulty. Rating the difficulty level of a tour is the hardest aspect because of how subjective it can be. We do our very best but sometimes we miss the mark! I'm so sorry for this. I have already increased the difficulty rating of the tour and hopefully, the terrain will be better represented. I will also be adding the elevation to each day so future travelers are fully informed.
Christopher B.
2 years ago
Verified Reviewer
Clair de Lune Strasbourg to Nancy
France
The boat elevator.
Robert B.
2 years ago
Verified Reviewer
Olympia Mainz to Strasbourg
Germany, France
The boat was wonderful as was the staff. Food too was excellent. There were two central problems with the trip. The first is the route. We had anticipated that the trip down the Rhine would be in beautiful sections building t instead we spent a week in heavily industrial areas where there was little along the river that was beautiful at all.
The second problem was that it appeared that no one from the company had checked out the route of the biking since it was first established since roads had closed and there were continuous diversions. As a consequence we (and when I say we i mean many of the bikers) were lost within 15 minutes of departing every day. While the trip was billed as "self guiding" clear and accurate maps are needed
Tripsite • 2 years ago Tripsite Staff
Thank you so much for taking the time to write to us.
We're so sorry your experience was less than stellar. The Rhine river is quite beautiful but there are certainly some sections that are more scenic than others. It seems this route needs some heavy updating, especially considering all the closures you have mentioned. Getting lost is no fun, and again I offer our apologies for the lack of proper direction. We will be making changes for the coming departures to ensure this route is as beautiful and scenic as our travelers expect.
Kathleen M.
2 years ago
Verified Reviewer
Caprice Provence - Wilderness of Camargue
France
The guide, the itinerary and the chefs were superb!! 5 stars for them!! But the boat, and specifically the boat owners, get a 1 star. How cheap can they be??!! They didn't even provide a plastic bike water bottle. And they charged a hefty fuel surcharge, even after the price of fuel had plummeted. This was my third bike and barge, and I will never go on another barge owned by this company.
anna • 2 years ago Tripsite Staff
Thank you so much for your feedback. We always recommend bringing your own reusable water bottle as most boats are looking to limit their plastic usage. I understand the fuel surcharge is super inconvenient, no one enjoys charging this! Unfortunately, gas prices in France continue to be historically high. We look forward to eliminating this surcharge in the near future. I do hope you were able to enjoy the tour despite your negative experience with the boat, if we can do anything else for you don't hesitate to reach out!
George T.
2 years ago
Verified Reviewer
Loire Valley - Tours to Angers
France
On the whole it was a great trip and I would like to do something like this again. But as with most things in life it could be improved. I would leave out Azay le Rideau. It was not much of a town and the hotel was below par. I would include “rest days”. For example I would have loved to spend more time in Chinon. So cycling all the way to chinon on day one then a rest there. And so on… For mid summer I would include an option not to have a hotel breakfast. On the really hot days (40c) we tried to get away at 6am to avoid the heat and have our cycling mostly done by lunch. It also means less traffic on the road. We had some good hotels and some rally poor ones. I think tripsite needs to work on consistency.
anna • 2 years ago Tripsite Staff
Thanks so much for your feedback. Your honesty and helpful comments will allow us to make the improvements necessary.
We will definitely examine the hotels we use on this tour, sometimes availability determines which accommodations we can actually use, but moving forward we can certainly eliminate the not-so-great hotels.
Changes will be made for the future!
Michael S.
2 years ago
Verified Reviewer
Fleur Northern Burgundy
France
Being in France on a bike with new friends and having a wonderful barge and crew to meet our needs.
Anne C.
2 years ago
Verified Reviewer
Amboise in the Loire Valley
France
The most memorable part was the quality of the bikes. Negatively memorable. They were very heavy. Definitely not of the same quality we had on the barge. I recommend a different supplier. Otherwise enjoyed the area and the hotel.
Robert K.
2 years ago
Verified Reviewer
Caprice Provence - Wilderness of Camargue
France
Staff and food were wonderful. Caprice barge has nice upper deck and dining facility. But cabins are beyond tiny, which we could have been happy with (and given 5 stars) if not for the following: Each guest is issued one towel set to be changed only once during the 8 night stay. The problem is during a humid or hot athletic trip, there's no way to dry the towels or to wash or dry athletic clothing, no place to hang them in ventilated area. We packed light with intent to wash, and couldn't. Clothing was "toxic" by end of trip! On an active trip, there needs to be laundry available, even if guests do it themselves. We found out on last day of trip there was full size washer/dryer on boat, but not accessible to guests.
Barry B.
3 years ago
Verified Reviewer
Caprice Provence - Wilderness of Camargue
France
Compared to our other trips, the Caprice felt very cramped i.e very limited on deck room for groups. Probably should add a Caprice clothes line to dry clothes, minor but very handy
breakfast was ok but repetitive, other trips had a buffet and especially cooked hot items
suppers were hit or miss, I thought ok but most of our group thought mediocre
guide was excellent as were bike stops, especially the Aqueduct-Pont du Gard, Palais des Papes, swimming in the med, light show. Probably should add a visit to a winery. Consider precharging for some events i.e. colosseum, light show kamisky and Cezanne) , museums,--Palais des Papes, Van Goughs asylum etc) rather than make them optional as some folks are tightwads and really miss out on a fuller experience.
Cycling guidebook is excellent
Good crew
Don B.
4 years ago
Verified Reviewer
Bordeaux Bordeaux - Châteaux, Rivers & Wine
France
Not moving and sitting next to a mud bank and a muddy river made the first couple of days disappointing. The rest of the trip was very good with Bordeaux and St. Emilion being the highlight of the trip. The staff and food was exceptional!
Carol H.
4 years ago
Verified Reviewer
Bordeaux Bordeaux - Châteaux, Rivers & Wine
France
The bike routes were good and some of the stops at vineyards were excellent but other vineyards were not really interested in providing tastings even when they had been pre-arranged by the boat company. The old bikes were in bad shape but the new bikes were of excellent quality. The e-bikes were a godsend to riders that struggled with the hills on the second day. Unless you are are a fairly strong rider the e-bikes were needed on 2 of the days. The bike mechanic was great and the GPS was helpful when it worked but it was not reliable. Paper maps were needed as a back-up. The rooms on the ship were cramped but OK overall. Our biggest concern was that the food was really BAD. We could not eat several dishes and they sometimes ran out of the main course.
Overall, given the steep price, we would not recommend this tour. Other barge and bike tours are much better value.
Mary P.
5 years ago
Verified Reviewer
Anna Maria IV Loire Valley Bike and Boat - 2019
France
The castle tours were amazing. Sophie (coordinator on the Anna Marie IV) was adorable. Really enjoyed her and her nightly meals. The trip was not the Loire, because of water levels and sorry to say that it was just OK, but not much more. The main thing missing that I had expected was a trip to a vineyard. That would have made a big difference.
Gerald M.
5 years ago
Verified Reviewer
Castles of the Loire
France
The best memory of the trip was a spectacular meal at Auberge de la labourer in Chenonceaux. They were fully booked but set up a table in the bar and gave us the full restaurant menu. It’s a great restaurant and the extra work the staff put in added to the experience.
We had two complaints. First, neither of our odometers worked so we had no way of measuring distance. This meant constantly stopping and checking to make sure we were on the right way.
Second, the directions to get to Cour Chevigny had one massive error. When we came off the trail and onto Route 52 the directions said to turn right, go to the roundabout, and follow the sign to Route D102. There is no such sign. The only sign to Cour Chevigny is for Route 52, the road we were already on. So, thanks to some help, we turned around, followed route 52 for five kilometres and came right to our hotel. THIS SHOULD BE FIXED.
Carla from Tripsite • 5 years ago Tripsite Staff
Hi Gerald - thanks so much for taking the time to submit your feedback.
We really appreciate the advice about the misguidance on the route descriptions. We will certainly have it fixed! I also wanted to mention we have GPS tracks for this tour and many other tours, in case you want to avoid the adventure of getting lost in the future.
Lastly, regarding odometers, I am so sorry they did not work for you. Did you call our local shop to have them fixed? They normally have 5-star service when it comes to fixing bikes.
Thanks again for your feedback!
Lou O.
5 years ago
Verified Reviewer
Bordeaux Bordeaux - Châteaux, Rivers & Wine
France
Guides were absolutely world-class in all respects: knowledgeable, safe, proactive and TOTALLY guest-oriented. Is there a description more favorable that "FANTASTIC?!"
Allen A.
5 years ago
Verified Reviewer
Iris Metz to Cochem
France, Luxembourg, Germany
The barge and crew were amazing as were the bike guides. I would not change a thing.
However . . . the bikes were horrid and it was a bike trip! They were dated . . . poorly maintained . . . and dangerous. I had a piece of my front fender break and get stuck between my spokes in the front tire. I could have been badly injured if not going so slow through construction. I would think a "bike" trip would offer much better bikes in the future. I would not recommend this trip to friends because of the bikes . . . everything else was top notch . . . the food, the staff, the rooms, the bar . . . too bad about the bikes not meeting expectations.
Jehiel from Tripsite • 5 years ago Tripsite Staff
Hi Allen,
Thank you so much for sharing this feedback. The bikes used on this trip are serviced every week to ensure each bike is fit for the road. Our local partner would have gladly repaired or replaced the bike for you if it was brought to their attention. I hope that despite this issue, you still had a good time.
Mik L.
5 years ago
Verified Reviewer
Castles of the Loire
France
The Loire was wonderful, Jon the guide was wonderful and Lunch in Adon was Magnifique!
Geraldine D.
5 years ago
Verified Reviewer
Mainz to Strasbourg
Germany, France
We really liked the MS Arkona, the staff and our F&B head mgr. Routes were Ok, but need better route descriptions esp for English speakers. Electric bikes were excellent! Def the better way to really enjoy the ride!
Susan M.
5 years ago
Verified Reviewer
Anna Maria IV Loire Valley Bike and Boat - 2019
France
Most memorable-one big friendly group. Chef and Pilot were fine; guide and barge were adequate.
Gloria C.
5 years ago
Verified Reviewer
Famous Villages of Provence
France
My trip was the Villages of Provence. A wonderful area to bike through. I would suggest that the orientation be set for a determined amount of time to allow for complete question and answer time. Also it would be helpful to go through the use of the GPS thoroughly. The bike maintenance was not done prior to our week long trip. The tail light and the computer on my bike did not function properly. All in all the hotels, service, food, and ambience were wonderful. I’d highly recommend this trip to intermediate to advanced cyclists.
Lee F.
6 years ago
Verified Reviewer
Bordeaux Bordeaux - Châteaux, Rivers & Wine
France
It was an altogether pleasant experience; the highlight was the lovely little village of Saint-Émilion.
Jeff K.
6 years ago
Verified Reviewer
Bordeaux Bordeaux - Châteaux, Rivers & Wine
France
Beautiful chateaus. Great wine. Not allowed to drink in cabin. Cabin extremely small. Shower barely fit one person. Guide excellent. No sauna or hot tub. I would recommend this trip but not this boat (the Bordeaux).
Pam M.
6 years ago
Verified Reviewer
Feniks Paris to Reims
France
A great trip in many ways. Good staff - helpful and friendly. Good scenic route with chances to visit places of interest, very good food. Only draw back was problems with 3 out of 4 'E' bikes and a lack of expertise in how to fix them causing stress to some riders.
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