4 Star Germany Tour Reviews — 301 to 330 of 349

Overall great trip, really loved it. Did feel the duration and arrival time in Vienna was disappointingly limited - nowhere near long enough to see sufficient in daylight hours.

Unfortunately one major problem became apparent. The tour director was charming and affable when presenting to an audience, but his manner often vacillated (changed) when talking with individuals. On many occasions he was rude and dismissive, including sometimes making derogattory comments. Due to his public persona (welcoming and friendly), I was really shocked by this. At times he gave the impression that he was putting on an act, that he really did not like or enjoy his job and the guests were an infuriating annoyance to him. Even allowing for tiredness and stress, I do not think there is any excuse for rudeness to friendly (and paying) customers. I was not the only one to observe his changeable attitude or bear the brunt of his dismissive rudeness. As it wasn't possible to pick what his response would be (ie positive or negative), I only spoke to him when spoken to. I shudder to think of his treatment of the genuinely lovely and diligent cleaners and kitchen staff. Perhaps it's time for Leslie to retire.

Food was not we are accustomed to on trips of this type.

One problem became evident at the time of the one significant incident when one client while riding her bicycle down a sloping gravel road ineptly/incorrectly applied her front brake only, and somersaulted, leading to a serious leg injury. The group problem as far as I am concerned was only the lack of easy communication between the cycle group leader and the last riders in the group. The designated last rider needs a device such as a small UHF transceiver, or where mobile phone coverage is a certainty a tested/checked cellphone link, to be able to immediately alert the leader of any problems behind.

It was a great trip very well organized the team is very supportive, will definitely repeat with my wife and kids I enjoyed big time.

We have taken European trips put together by Pack and Pedal Europe for 12 years and will continue to do so every summer as long as possible. They are always wonderful. I cannot think of any bad experience. I always like the hotels, and their prices are extremely reasonable, a tremendous value! I highly recommend this company for bike trips.

We did have rain quite a few days on her trip. But we were prepared and so we wore our raingear. Our guide Pieter, was very good at watching the weather and getting us inside or out of the rain if he could

There was a chemical odor in the hallway outside our room, and the food was not good.

We were pretty unlucky with the weather. Exciting trip in spite of that

Was not always easy to "stay on course" on the bike tours. Directions and/or course markings could have been better.

Have taken several trips with Tripsite......not one of my favorites. Biking wasn't as interesting as many of the other trips you represent.

Awesome experience! Can't wait to plan my next adventure with you.

Guides should have provided a little more detail (distance between turns, landmarks, areas to pay extra attention, etc)

I enjoyed staying put at night better than the barge moving at night. We have done both and I enjoy walking around in the evening.I also would not have so many ferry crossings in the next trip. Puts a time factor in the ride.

AC did not work
BargeBoat needed updating
Crew was accommodating
but moody
Overall my biking experience was terrific!"

This trip is for the person who does not want any surprises. There was nothing wrong with the food or the bikes or the staff. However there was also no sense of discovery, as every detail of your day was planned out for you, what to order when you stopped for lunch at the only place recommended, what sights to see in the cities, etc. I personally like to explore along the way and take my time in the countryside. This is the only Tripsite trip I have taken that has left me feeling a bit let down, and I have taken several.

A great trip overall and a good value. I would've preferred an upcharge option for better hotels. The downside was the directions book, though well made and attractive, it was not helpful or practical. I found it was much easier to follow the road signs and ignore the book. Also, the book needs to point out attractions and diversions and points of interest. People are coming from all over the world to see this one particular area, it is so important to know what there is to explore in the countryside rather than just following the route.

The guide was awful. We would only stop when he wanted to, and that was on the side of the path so that he could have a cigarette. When we suggested a stop in a small village, or somewhere interesting, he would say no. When I told him that I was going to go ahead on my own, he spoke to me like I was a child, telling me I was to stay with the group. The route descriptions in the evening were excellent...the main guide was fantastic, it was just the guide that we paid extra for that soured our trip.
The boat was great, the staff was phenomenal. Our rooms were really good, an incredibly clean.

We enjoyed the trip but felt our guide could have provided more detail on points of interest along the way.

Our guide was ok but I've had better ones on previous trips. It was a lot of going through the motions since he had done 15-20 trips prior to ours it was maybe a case of being burned out. A bit more interaction on where we were going and what we were seeing would have been nice. Overall trip was top notch though as usual.

Boat and staff were fantastic. Daily rides were good, but routes could have been better. The Devlin loop circled us around several gravel dikes for about 10 miles. Trails were rough and not well marked. But there were miles of great bike paths along the Danube that we motored past on the boat....

Would have been nice to have a guide but our trip was the last of the season so no guide was available.

Even with the age of the boat (1970's!!), we totally enjoyed the cruise. The staff was great and the food was wonderful. The bikes were comfortable and in good repair.

Would be nice to sit with other people at meals. Everyone was great and it felt like we were on a camping trip.

Excellent staff, excellent food. Very professional.

Everything was great. The only thing we didn't like was the guide we had for our guided tour. All other staff were fantastic.

At times the trip leading gave incomplete information regarding routes, detours and conditions although the German speaking people received better information - he should use a specific outline when giving such information to be sure it is complete.

The food was great except for the Wiener Schnitzel which was not interesting at all. A real disappointment in fact. (I have traveled to Austria often and know a less than impressive meal when I receive it.)

I had booked an extra night in Passau but could not use it due to airline delays. I called Tripsite which could not reimburse me, which I understand. However, I have twice requested a statement from them that I cannot be reimbursed so that I can use it for my trip insurance - I still have not received it.

The boat was great and we all got the cabins we were hoping for – the food was really good. The girls commented that they weren’t expecting the food to be as good as it was.
• The biking was as easy as we expected, I didn’t like the bikes as much as the bikes we had on the Danube the year before but the bikes were exactly what they said on the web-site. Pretty well all the trails were paved – makes it hard to come back to PEI trails!
• Apparently we weren’t on as pretty a section of the Rhine as we could have been but we saw some great scenery and little villages were so clean, friendly and relatively easy to get around. The crew said they didn’t like this route because it wasn’t as scenic and not as many places to stop. Apparently, they are not going to do the same route next year.
• I don’t think the tour itself was quite as well run as the one on MV Story on Danube IN 2014. I didn’t think the tour guide this year gave nearly as good instructions as the previous year and often it was difficult to figure out exactly which trail to take. The book with maps had a number of errors but guy said that would be fixed. I think they were some translations errors as well.. Last year, the tour guide always biked the route (he would wait until boat left so was always behind us and we knew he’d catch up). This guy said he was always behind us but we only saw him once and very briefly. He didn’t give suggestions of places to eat etc like they did last year. We always found good spots so that was not an issue but not because he provided suggestions. In 2014 the directions were very very clear and the company put arrows on the sign posts to show the directions. That was very helpful but non of that happened this year 2015. Maybe if they had continued the tour they would have done that as well.
• The directions we got for where the boat was docked in Basel were wrong – the directions said to go to West side and that was where the boat was always docked!! Well, it wasn’t there it was on the east side. Thankfully when it wasn’t where it was expected to be, the cab driver knew where it “probably” was. We did NOT feel the cabby took advantage of us as a few other couples has same issue and one of them had taken a bus to the dock!!. Tripsite was very responsive when we explained this and you were very generous in reimbursing us for cab fares (should have been 21 E per cab but was 54E per cab). I saw the meter and he only charged us what the meter said, plus he turned meter off a couple of times. We did give him tip. We took 2 cabs for the 6 of us and they followed each other so we all had same issue.
• We would absolutely go on another Tripsite trip and we all had a great time – just wanted to give you the feedback. If asked, I would recommend the Danube over this section of the Rhine. I would however try a different section of the Rhine and we may look at Holland another year.  SHOW MORE 

Some hotels were too far from the center of the city. Directions need more detail, such as recommendations for lunch or rest stops, and places where you might want to bike on the road rather than a gravel or hilly bike route. Detailed maps of town and cities would be good.

We were switched to the Mosel at the last minute and apparently our guide didn't feel the need to learn much about this route. He was less than helpful and in a few cases gave wrong information that cost some individuals time and energy.

Perfect weather, gorgeous scenery, wonderful riding--loved every minute of the trip.