4 Star Germany Tour Reviews — 301 to 330 of 353

The plan changed from recommending biking in Budapest...to it not being recommended - and therefore no briefing/description of the route was provided. While the stickers on signposts helped to guide the way, the book could have been more fully annotated. The boat was too full, there were not enough dishes for all passengers, dinner took 3 hours (2 hours too long). Bikes were generally in good repair and available when promised. Although the food was very good, bottled water was not provided every day as contracted.

We had a problem with sewage odor in our room - which they boat crew was unable to fix - Also room was hot and we had to use a fan. When we complained to Rad and Reisen about the temperature they denied that the AC was not working. We complained to Rad and Reisen and they issued us a 10% refund which Tripsite matched. We appreciated your concern attentiveness to these problems and you willingness to offer some compensation.

Despite these problems, overall the trip was great - good people, great rides and beautiful scenery and points of interest. We would definately book another trip with your company, but not with Rad and Reisen.

Only thing missing was quality wifi on the boat. The trip more than met our expectations

We would have like more written details of the areas we were seeing. We also would have liked a stronger wifi connection. Food and service was excellent.

Overall great trip, really loved it. Did feel the duration and arrival time in Vienna was disappointingly limited - nowhere near long enough to see sufficient in daylight hours.

Unfortunately one major problem became apparent. The tour director was charming and affable when presenting to an audience, but his manner often vacillated (changed) when talking with individuals. On many occasions he was rude and dismissive, including sometimes making derogattory comments. Due to his public persona (welcoming and friendly), I was really shocked by this. At times he gave the impression that he was putting on an act, that he really did not like or enjoy his job and the guests were an infuriating annoyance to him. Even allowing for tiredness and stress, I do not think there is any excuse for rudeness to friendly (and paying) customers. I was not the only one to observe his changeable attitude or bear the brunt of his dismissive rudeness. As it wasn't possible to pick what his response would be (ie positive or negative), I only spoke to him when spoken to. I shudder to think of his treatment of the genuinely lovely and diligent cleaners and kitchen staff. Perhaps it's time for Leslie to retire.

Food was not we are accustomed to on trips of this type.

One problem became evident at the time of the one significant incident when one client while riding her bicycle down a sloping gravel road ineptly/incorrectly applied her front brake only, and somersaulted, leading to a serious leg injury. The group problem as far as I am concerned was only the lack of easy communication between the cycle group leader and the last riders in the group. The designated last rider needs a device such as a small UHF transceiver, or where mobile phone coverage is a certainty a tested/checked cellphone link, to be able to immediately alert the leader of any problems behind.

It was a great trip very well organized the team is very supportive, will definitely repeat with my wife and kids I enjoyed big time.

We have taken European trips put together by Pack and Pedal Europe for 12 years and will continue to do so every summer as long as possible. They are always wonderful. I cannot think of any bad experience. I always like the hotels, and their prices are extremely reasonable, a tremendous value! I highly recommend this company for bike trips.

We did have rain quite a few days on her trip. But we were prepared and so we wore our raingear. Our guide Pieter, was very good at watching the weather and getting us inside or out of the rain if he could

There was a chemical odor in the hallway outside our room, and the food was not good.

We were pretty unlucky with the weather. Exciting trip in spite of that

Was not always easy to "stay on course" on the bike tours. Directions and/or course markings could have been better.

Have taken several trips with Tripsite......not one of my favorites. Biking wasn't as interesting as many of the other trips you represent.

Awesome experience! Can't wait to plan my next adventure with you.

Guides should have provided a little more detail (distance between turns, landmarks, areas to pay extra attention, etc)

I enjoyed staying put at night better than the barge moving at night. We have done both and I enjoy walking around in the evening.I also would not have so many ferry crossings in the next trip. Puts a time factor in the ride.

AC did not work
BargeBoat needed updating
Crew was accommodating
but moody
Overall my biking experience was terrific!"

This trip is for the person who does not want any surprises. There was nothing wrong with the food or the bikes or the staff. However there was also no sense of discovery, as every detail of your day was planned out for you, what to order when you stopped for lunch at the only place recommended, what sights to see in the cities, etc. I personally like to explore along the way and take my time in the countryside. This is the only Tripsite trip I have taken that has left me feeling a bit let down, and I have taken several.

A great trip overall and a good value. I would've preferred an upcharge option for better hotels. The downside was the directions book, though well made and attractive, it was not helpful or practical. I found it was much easier to follow the road signs and ignore the book. Also, the book needs to point out attractions and diversions and points of interest. People are coming from all over the world to see this one particular area, it is so important to know what there is to explore in the countryside rather than just following the route.

The guide was awful. We would only stop when he wanted to, and that was on the side of the path so that he could have a cigarette. When we suggested a stop in a small village, or somewhere interesting, he would say no. When I told him that I was going to go ahead on my own, he spoke to me like I was a child, telling me I was to stay with the group. The route descriptions in the evening were excellent...the main guide was fantastic, it was just the guide that we paid extra for that soured our trip.
The boat was great, the staff was phenomenal. Our rooms were really good, an incredibly clean.

We enjoyed the trip but felt our guide could have provided more detail on points of interest along the way.

Our guide was ok but I've had better ones on previous trips. It was a lot of going through the motions since he had done 15-20 trips prior to ours it was maybe a case of being burned out. A bit more interaction on where we were going and what we were seeing would have been nice. Overall trip was top notch though as usual.

Boat and staff were fantastic. Daily rides were good, but routes could have been better. The Devlin loop circled us around several gravel dikes for about 10 miles. Trails were rough and not well marked. But there were miles of great bike paths along the Danube that we motored past on the boat....

Would have been nice to have a guide but our trip was the last of the season so no guide was available.

Even with the age of the boat (1970's!!), we totally enjoyed the cruise. The staff was great and the food was wonderful. The bikes were comfortable and in good repair.

Would be nice to sit with other people at meals. Everyone was great and it felt like we were on a camping trip.

Excellent staff, excellent food. Very professional.

Everything was great. The only thing we didn't like was the guide we had for our guided tour. All other staff were fantastic.

At times the trip leading gave incomplete information regarding routes, detours and conditions although the German speaking people received better information - he should use a specific outline when giving such information to be sure it is complete.

The food was great except for the Wiener Schnitzel which was not interesting at all. A real disappointment in fact. (I have traveled to Austria often and know a less than impressive meal when I receive it.)

I had booked an extra night in Passau but could not use it due to airline delays. I called Tripsite which could not reimburse me, which I understand. However, I have twice requested a statement from them that I cannot be reimbursed so that I can use it for my trip insurance - I still have not received it.