2 Star Netherlands Tour Reviews — 1 to 14 of 14

It was a family reunion with friends whom most have never been on a bike & barge trip…ever! It was fun, exciting, adventurous and EPIC. If you are curious about a bike and barge trip, take the leap and do it. You may see something, meet someone or reinvent yourself that changes your life.

This barge trip was my second one but definitely it wasn’t better than the first. The main reason of this disappointment was the guide. We were a group of 12 with a wide range of ages and personally I think he wasn’t able to adapt to every bodies needs and we had to look after ourselves. The guide didn’t explain much about the history and meaning of the places we visited, which, to my mind, diminishes the value of this experience.

Getting to see so much of the Green Heart of Holland. However, incompetent dining room staff making me late for outings, insufficient/late availability of food for packing lunches, one guide leaving mid-trip, broken down barge meaning loss of 2 days of itinerary and then overloaded internet making us unable to download alternative routes, maid skipping our room first day - all made this a memorable trip as well, but not in a good way

The Bike Tours with Carla were fantastic. The e-bikes were terrible, poorly maintained and were breaking down daily. Tom, the other tour guide didn't stop for anything unless you made him. He would fly past beautiful pictures, areas of interest, and historic sites without a word of explanation. By the end of the trip, people were switching groups daily to ride with Carla instead of with Tom. Back to the e-bikes...The first one I had was not shifting properly nor was the battery working properly. They changed it out for another bike. That bike worked for a few days and then the brakes went out. All I had to slow me down was a tiny bit of front brake and to drag my feet. (felt like I was in an episode of the Flintstones!) This happened with 10 miles to go on the ride. I reported it to Tom upon arrival and the "the bike mechanic", Rabi, was going to fix it. It was clearly an adjustment that needed to be made and that was it. I was informed at that time that they didn't carry spare parts...what? That night, I was informed that Rabi was able to fix my bike. The next day, I got on the bike and it was the same kind of bike but something felt different. I noticed some scratches on it that were not there before. Turns out that the bike number was different and that they had lied to me and actually gave me the broken bike that I had in the first place with 2 gears missing and the faulty battery. Within a few miles of the 35+ mile day we had ahead of us, I noticed the shifting problem and then the battery started going out. The only way to fix it was to stop, remove the battery and then shove it back in to reset it. This caused the whole group to have to stop each time.

Now, on the to problems with the ship. Upon arrival, we were given the key to our cabin in the lower forward part of the boat. I opened the door and the smell of mold and mildew just about knocked me off my feet! I immediately turned on the air conditioner and set it to cold with the fan running constantly. If the fan went off for even a few minutes, the smell returned. There was absolutely NO ventilation in these rooms, not an exhaust fan, nothing! Every time we took a shower, the entire cabin turned into a steam bath which made it impossible to dry my hair or put on make up. After a day, I started becoming very ill from the smell since I am highly allergic to mold. My throat was sore and I was having asthma which is the normal reaction to me being exposed to mold spores. I was not the only one who had a problem with the smell in the cabins. It seems as if the further forward you got in the boat, the worse it was. The upstairs was unaffected although those who had cabins up top with opening windows had no heat for the first 2 nights. Bottom line is that the boat is a floating nightmare and I would never, ever, use that company for trips again. It needs to be renovated before taking any more passengers. The crew did the best they could in trying to clean but then it just smelled like moldy clorox.  SHOW MORE 

This trip was a disappointment compared to our previous week on the De Holland. This barge has no ventilation. The lower rooms were very damp and moldy smelling. We would have to open the door to the hallway after we showered. No fan in the bathroom and no way to eliminate moisture or odors. They were not using a proper disinfectant spray between groups so the virus germs can stay in these damp rooms. One woman entered the barge with Covid. She ended up passing it to 9 people.. They were all asked to leave the barge on their own expense. People need to be aware of this potential expense. Guides were ok but best for experienced riders. They encouraged independent travel but they are in the process of changing from the GPS maps so it was confusing and we frequently were lost and had to look at the map. No serious troubles.

The ebike trips through wonderful countryside and lovely small towns en route were great. Dinners were excellent on board but I would try a better quality boat. The Fluvius is old, tiny cabins, no bathroom hooks, towel racks; shower head falls, dangerous 6” high step which caused a fall, unresponsive captain to requests to fix shower. Crowded buffet in a tiny space for 40 people. Bikes and staff excellent except captain. Tripside is doing a disservice by choosing such a downgraded boat. Surely there are better choices.

Comparing that ship to the one that I’m on now I would not give it a high rating. Bathroom was filthy, toilet kept running, floor stayed wet from condensation from the shower and toilet and the bed situation was not desirable. However I booked this knowing that it was a low budget trip so therefore I was not disappointed. The guide was superb. He gave us lots of history and really made the trip fun. The food was less than desirable.

Maps must be improved.
We got lost more than one time.
The signs are very poor in many places.
Local people are not used to the signs used in the bike route used in the maps. So they could not help us.

The first day of the trip is too long. It would be better to do it in two days.

The normal package hotels are not good. For few cities we payed for upgrade hotels. This ones were very nice.

Coming around a corner in rural netherlands and seeing a tradition windmill complete with thatched roof! Beautiful!

1. There were only about 10 castles on the tour. Most of the castles were not open to the public to visit.
2. The maps and written instructions given to us upon arrival were in German which we do not know. There was an option to download these instructions onto a smart phone but we were not given this information until on day 3 of the tour. We had made no provisions to attach a smart phone to our bike and protect it from the weather.
3. The scenery was pleasant for a few days but became boring as there was not much difference each day.

We have completed many boat and bike tours all through TripSite who have always done an outstanding job to make sure the customers get their information on time. Carla and her team do a great job.
The North Holland tour is the least desirable tour to choose for a number of reasons.
The De Holland boat is the least agreeable thing to ever float on a river, a box with no charm at all. On the other hand the cabins inside even though they are small, they are clean and the bathrooms are fitted nicely and roomy. It also has a decent deck from where to enjoy the view when in port or sailing.
The administration of this company are not doing themselves any favours. They have cut down the crew to the level that they are unable to properly serve their customers. The persons working as crew on this boat are killing themselves to provide the best service possible without much success most of the time. Just not enough people to do the jobs. Furthermore if you plan to charge for WiFi service you are simply daft by asking for the 10 euros for the week. Just up the trip price and tell everyone WiFi is FREE. What a a bargain! Nickel and dimeing your customers is a poor way of doing business. Also changing the itinerary in order to save fuel is a disservice to your customers. The excuse that the boat is not able to dock at Ouderchild on Texel is rubbish as they have been doing it before and cycling through the harbour there, we saw no difference to facilities or space than all the other docking places we did dock at. So boat wise and management wise this trip is poor.
However, the guide person was outstanding. She knew everything about the area and the routes and she was soooooo patient she was great! The day (Day 3) of cycling the dunes east of Alkmaar can easily be deleted. There is little to see and of very little interest to almost all the riders we spoke with. It is far more interesting to cycle in Alkmaar city and explore the city museums and other historical venues than riding the dusty windy dunes. The most interesting cities visited are Alkmaar, Enkhuisen and Volendam.
The food on board was adequate but nothing special or even Dutch. Not a single Dutch meal or treat was offered during the week. Then the issue with the coffee and cake time upon return after a day of cycling. Are they nuts or what? One day coffee time is 4 to 5 pm. The next day 3:30 to 4:30 and the next day different again. Get real and set the time 3:30 to 5:00 and get on with life. No need to confuse things and have people expect a cup of coffee and then find out that the time was earlier today. Really?
Asking for ice in the water was like asking for gold plated silverware. One napkin per person like napkins are a euro each. Are you kidding? Put a napkin holder on each table like every where else. What is this 1910 world paper shortage or are you pretending to be the world leader in paper napkin savings??
The bikes were of top quality and well maintained. The crew that was looking after the bikes were there when you needed them and helped everyone to make sure the bikes were set up properly and safe for them. First Class service.
What is great about these trips? The people you meet and the fun things that happen during the tour. The fun places you meet strangers and have lunch with, the help you may get or give on the way to a destination and memories that stay behind. I am afraid to say this trip was short on great memories, but some nevertheless. Perhaps another boat and this trip could have been a better one.  SHOW MORE 

Most Memorable Part: Riding through area of windmills.
We were frustrated by the slow pace of our group.

Directions were terrible for Amsterdam and the last two days there were not the number routes we needed on the intersections so was confusing. All hotels were good but one was a dive and not nice. Hotel Piccard.

Holland is beautiful. The bike route goes through too many urban areas and not enough countryside. The groups are too large. Our group had 28 people and only 1 guide. It was impossible for him to keep an eye on all the people. As an example, it would take 3 or 4 light changes for the group to all cross a main road. Sometimes the group would be spread out as much as 1 kilometer. My wife fell off her bike and broke her hand because the group was always speeding up and slowing down. One day we even lost a rider for a while. The tour guide seemed very informative, but did not explain much, and seemed cold most of the time. That is my honest opinion. Thank you.