4 Star Bike Tour Reviews — 1201 to 1207 of 1207

1) In the boat is possible to rent helmet for EU$ 5/week. This renting is good for travelers that spend more time in Europe. I'm not sure if this information is available in the Tripsite's site.

2) I ordered a E-bike for my wife. In the boat I saw that 2 kinds of E-bike are offered to the customers. My wife would love bike in a more comfortable E-bike.

3) According to the staff of the boat, I should speak German. I don't know the source of this information. This information is used to organize the passengers in the restaurant.

The food could be a lot better, and we would even pay more. Other than that the trip was lovely.

Some issues with our room. We booked a room with two twin beds. We got a room with a double bed and bunk beds. The double bed broke the first night. It actually came apart because a brace had fallen off. Our phone charger was broken while trying to fix the bed. Our door lock malfunctioned locking us out of our room for two hours, and was difficult to use the rest of the trip. We asked for the phone charger to be replaced, but never got an answer.

What I didn't like was the fact that the ships organisers would have known that the Water levels in the Danube would not be sufficient for the boat to moor in Budapest long before they told us. I feel that we weren't told as it would have put in jeopardy people attending the trip.

Otherwise everything else exceeded my expectations. The only staff member who could have done better was the guy in charge of the bike courses.

Guide stopped to much for cappuccino, kept us bunched up, which was unsafe, had a sick person that should of been hospitalized. Want more milage not museums.

This is an awesome bike tour, great work.

First of all, let me be clear that we were very satisfied with the Tour. All in all, we would rate it a 9 out of 10. These are the reasons we couldn’t give it a perfect 10.
1. Here is the quote from the tour operator after we asked for the directions in advance: “Tell to clients that they don’t worry, the welcome meeting will be on Saturday p.m. and they will have all the time to study the route before they leave, the day after in the morning.” We did have the welcome meeting but it was a bit rushed and we really didn’t have time to ask questions. We were warned not to be late and arrived on time. They indicated that there was not enough time that evening.
2. We did not get our bikes at the welcome meeting. One Ebike had not yet returned on Saturday afternoon. We were told to return in the morning but not before 9:30 AM. When we arrived, we felt rushed and really didn’t have time to test the bikes. Mine (Ed) was a bit wobbly but I was told that there was nothing wrong. I did get used to it as we went along but my complaint was valid, further verified when I returned home to my own steady bike.
3. All of the bikes had problems with how they shifted and how they meshed with the electric function. Maybe it was our lack of familiarity with the Ebike but we really didn’t have time Sunday morning to ask questions.
4. We never got an explanation on how to engage all of the 27 gears, only could use nine. We were told that they shifted automatically and “don’t worry about it”. The automatic shift stopped working on two bikes after the second day.
5. The directions were very confusing and hard to follow. Last year we had the “E’s” to follow but this year nothing but the somewhat confusing directions.