4 Star Bike Tour Reviews — 1201 to 1209 of 1209

Trip maps were difficult to decipher in some cases and needed more explanation. There were too many questions of ""which way do we go?, we must have missed our turn, where's the ferry?

Why couldn't we get a cup of coffee or tea before 7am or 4pm? Why couldn't we get a beer in the lounge right after returning from ride? Why couldn't we drop off our panniers before 4 on Friday when the man in charge was sitting at his desk doing nothing? The crew for the most part was accommodating but the Teutonic influence was in evidence too often, and I am 50% German. My grandfather having served for Germany in the First World War.

We found the map directions confusing at times--i.e. Cross bridge and 3 streets and turn right. Sounds easy enough, but actually it meant 2 major streets and a round about. We usually solved this by using Google maps. But it added stressful tens of minutes to resolve. It pretty much meant that we slightly dreaded arriving at even a little village, due to the almost guaranteed confusion. Having the route available as a google map path would have been much much much better.
It's the service we pay for, not the specific route. It also made it feel like the route had not been retested for a while. Getting a bit lost wasn't all that bad, and we found some nice paths near Arles. The bikes were state of the art and high quality. None of our group liked the automatic transmission on the Bosch drive. It would frequently incorrectly shift in the middle of a climb and caused a bit of needless suffering. All in all it was a fun time. We couldn't have achieved the ride without the e-bikes.

1) In the boat is possible to rent helmet for EU$ 5/week. This renting is good for travelers that spend more time in Europe. I'm not sure if this information is available in the Tripsite's site.

2) I ordered a E-bike for my wife. In the boat I saw that 2 kinds of E-bike are offered to the customers. My wife would love bike in a more comfortable E-bike.

3) According to the staff of the boat, I should speak German. I don't know the source of this information. This information is used to organize the passengers in the restaurant.

The food could be a lot better, and we would even pay more. Other than that the trip was lovely.

Some issues with our room. We booked a room with two twin beds. We got a room with a double bed and bunk beds. The double bed broke the first night. It actually came apart because a brace had fallen off. Our phone charger was broken while trying to fix the bed. Our door lock malfunctioned locking us out of our room for two hours, and was difficult to use the rest of the trip. We asked for the phone charger to be replaced, but never got an answer.

What I didn't like was the fact that the ships organisers would have known that the Water levels in the Danube would not be sufficient for the boat to moor in Budapest long before they told us. I feel that we weren't told as it would have put in jeopardy people attending the trip.

Otherwise everything else exceeded my expectations. The only staff member who could have done better was the guy in charge of the bike courses.

Guide stopped to much for cappuccino, kept us bunched up, which was unsafe, had a sick person that should of been hospitalized. Want more milage not museums.

This is an awesome bike tour, great work.

First of all, let me be clear that we were very satisfied with the Tour. All in all, we would rate it a 9 out of 10. These are the reasons we couldn’t give it a perfect 10.
1. Here is the quote from the tour operator after we asked for the directions in advance: “Tell to clients that they don’t worry, the welcome meeting will be on Saturday p.m. and they will have all the time to study the route before they leave, the day after in the morning.” We did have the welcome meeting but it was a bit rushed and we really didn’t have time to ask questions. We were warned not to be late and arrived on time. They indicated that there was not enough time that evening.
2. We did not get our bikes at the welcome meeting. One Ebike had not yet returned on Saturday afternoon. We were told to return in the morning but not before 9:30 AM. When we arrived, we felt rushed and really didn’t have time to test the bikes. Mine (Ed) was a bit wobbly but I was told that there was nothing wrong. I did get used to it as we went along but my complaint was valid, further verified when I returned home to my own steady bike.
3. All of the bikes had problems with how they shifted and how they meshed with the electric function. Maybe it was our lack of familiarity with the Ebike but we really didn’t have time Sunday morning to ask questions.
4. We never got an explanation on how to engage all of the 27 gears, only could use nine. We were told that they shifted automatically and “don’t worry about it”. The automatic shift stopped working on two bikes after the second day.
5. The directions were very confusing and hard to follow. Last year we had the “E’s” to follow but this year nothing but the somewhat confusing directions.