3 Star Germany Tour Reviews — 1 to 30 of 80
Sandra H.
1 month ago
Verified Reviewer
Magnifique I
Metz to Cochem
France, Luxembourg, Germany
I loved riding through the vineyards at harvest. The ride was mostly along the river and not on roads! The guides and hostess personnel were the best! So helpful and friendly, They were cheerful and fun every day. I must admit this trip was a bit of a disappointment: 1. Bikes were not very good--It is a bike trip (the bikes must work!). 2. Our room had recently flooded and it smelled of mold and mildew. 3. I had requested a vegan diet and they did not let me know they could not accommodate this request until I was already in Europe. The cook tried, but he didn't understand the difference between vegan and gluten free. I took another tour in Italy and it had none of these issues, so I would like to give Tripsite another chance. Spend money on bikes, it is important. I am a plant-based dietitian and published author--I would be happy to consult with your cooks to assist them in making quick and easy delicious vegan meals.
Martin S.
2 months ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The entry into Budapest with the sun setting on the Parliament building was a once in a lifetime experience.
Cathy R.
2 months ago
Verified Reviewer
Magnifique III
Metz to Cochem
France, Luxembourg, Germany
We didn't receive information soon enough about your recommendation to fly in and out of Frankfurt - our travel time was more difficult and longer than necessary. The information you sent was great but way too late to impact our travel.
We loved the trip and were only well prepared for weather because of information we received from someone who had done it this time of year before. Again more information sooner than a month before....
Carla • 1 month ago Tripsite Staff
Cathy - our apologies for the late info. The end of the European travel season is an absolute zoo for everyone (for us and the boat owners) but that does no excuse our tardiness. We are taking steps to address this better in the future. Also, please remember that during the week we are open 24 hours and there is always someone online you can web chat with or call for further detailed information. Thank you for traveling with us!
Joan O.
2 months ago
Verified Reviewer
Swiss Crown
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Unfortunately, we did not travel far because of flooding although our cruise director tried to give us new options. The one thing you should do is maintain the bikes better. The chains were rusted and the tires very low. Some of the gears did not work. The food was fantastic.
Michael C.
2 months ago
Verified Reviewer
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Ended up being a Two-Country Tour due to high Danube water levels. It got a bit chaotic at times trying to understand where we were headed, when/where we would be riding, etc. While I think the onboard crew did a decent job of trying to adapt to the situation, I think boat operator should have had better contingency plans in place before ever leaving port. Watching/reading news reports the day the boat left Passau, water conditions were not unknown and it was predictable that the boat wouldn't make it to Budapest.
The bike rides we did get in were beautiful and the Danube area is definitely worth seeing. We were fortunate that most of the bike paths that had been affected by the flooding had been cleared and so only a few routes were detoured due to silt/debris on path. The bus rides we took to see a couple of the destinations we couldn't reach by water were longer than the time at the destination, but the time at the destinations was enjoyable.
Since we had anticipated it being the highlight of our trip, I wish we had made it to Budapest!!
Joe B.
2 months ago
Verified Reviewer
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The best part of the trip was seeing the different towns with their beautiful historic buildings. Unfortunately because of the prior week's rains which caused high water along the river, we weren't able to visit Budapest.
Gretchen T.
2 months ago
Verified Reviewer
Vivienne
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Unfortunately, flooding on the Danube prevented our trip from proceeding past Vienna. Having said that our group still had a good time together. The staff was accommodating and we appreciated all their efforts during an unexpected trip. Communication regarding trip changes, transportation and day-to-day activities could have been much better. Our tour guide was lacking some finesse in these areas.
Brian F.
3 months ago
Verified Reviewer
Romantic Road & the Bavarian Lakes
Germany
Tripsite • 2 months ago Tripsite Staff
Thank you so much for your valued feedback. We are thrilled that we could take a part in checking something off your bucket list! We will use your feedback to help us maintain and improve the quality of our tours.
We do sincerely apologize that the welcome briefing did not leave you feeling informed. This should not have happened and we regret this bad start. I know an international group can pose challenges, however our representatives should know that a fair presentation should always be made.
As for the luggage, we have passed along to kindly recalibrate scales to avoid this problem in the future. Furthermore, we want you to know it is possible to receive more luggage tags (either at hotel reception or otherwise on request).
As with many of our tours, the routes usually start and end from a central point and riders must make their own way to the hotels. We apologize that this was not clear from the start. Thank you again for providing us with the opportunity to improve our services and we hope we may be able to better serve you on another bucket list adventure!
nataly m.
3 months ago
Verified Reviewer
Magnifique I
Metz to Cochem
France, Luxembourg, Germany
Meals were great
Barge was perfectly updated
Tours were so-so
Anne B.
7 months ago
Verified Reviewer
Prinzessin Katharina
Along the Danube - Passau to Vienna
Austria, Germany
Biking in the Wachau Valley was the most memorable part of the trip.
Suggestions - instructions on bike etiquette and traffic rules in Germany and Austria would have been useful.
There were numerous intersections on the five biking days when it was unclear the direction to take. During the briefing for the next day's ride it would have been helpful to have a powerpoint presentation or some other method of detailing the next day's route.
It would also have been helpful to know that ferries were not included in the cost of the trip. It was also a surprise that renting a bike helmet was 45 euros. It was a surprise that helmets were included in the cost of the trip. Finally, I also was a surprise that WIFI cost $15. All of these things should have been communicated to the riders before the trip.
Judy L.
1 year ago
Verified Reviewer
Quo Vadis
Merzig to Cochem
Germany
Climbing the very steep road through the vineyards to the view point.
theresa h.
1 year ago
Verified Reviewer
Danube Bike Path - Passau to Vienna
Germany, Austria
The small towns and inns we stayed in were lovely. The people we met in these areas were warm and friendly. Not everyone accepted credit cards or cashless payment so it is necessary to bring cash along to these areas. The bike path was very well marked and easy to ride. The company in Austria that facilitated the ride was less than helpful. We used there app but it was not setup with our exact ride so finding hotels and restaurants was a challenge. We also did not get a proper first night introduction about our itinerary and therefore we were missing critical train tickets and boat information.
Gregory H.
1 year ago
Verified Reviewer
Merlijn
Würzburg to Nuremberg
Germany
One of the guests arrived on the barge not well. Instead of isolating himself in his cabin until he was better and or testing himself for covid he carried on. Within a few days a number of guests came down with covid.Even though the captain suggested covid is just like having a cold a number of guests were very sick , were unable to cycle, and obviously had a horrible time.
Donna Z.
1 year ago
Verified Reviewer
Allure
Koblenz to Merzig
Germany
The Mosel River valley is quite beautiful and made for a great cycling trip. The Allure staff were great. Very helpful and cheerful. That said the boat is in need of a refresh including maybe at least fans in the cabins which gif hit and stuffy. The cycling guide seemed I’ll prepared to work with a group of various cycling tour experience.
Kathleen F.
1 year ago
Verified Reviewer
Around Lake Constance
Austria, Germany, Switzerland
The scenery was so beautiful and all the hotels were very nice. The signage around the lake was confusing at times. There should be an option, for an extra fee, to have quality helmets provided along with having bikes delivered and picked up at hotels at beginning and end of tour.
Marina A.
1 year ago
Verified Reviewer
Remagen - Rhine Valley
Germany
- Update your bike tour description - there's a route that is not active since 2021 and you put it in the programme
- We received 5 day programme with no proper descriptio, additional info from the hotel did not correlate exactly with the programme
-Every route on paper, no gpx track, not even pictures. Impossible to follow.
I feel you should do much more effort of you are selling a bike route experience. We ended up going up and down the Rhine using trains and not following the routes.
thomas m.
1 year ago
Verified Reviewer
Vivienne
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The bike tour in Vienna was very good. Management did a poor job in communication. We were told conflicting information. We were surprised that the boat did not meet us in Passau and had to take an hour long buss ride. Food was from the region and Germans Austria are not as good as the Italian' s and French. Liver is not popular with us. We are spoiled with the other culture food.
Virginia D.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
It would have nice to have access to a tire repair kit or at the very least, a way to contact bike repair shops that are open. It would have been nice to be able to order water and not have to pay $7 for a bottle. It would have been nice to have shorter rides so that we'd have time to stop and see the sights along the way.
Kevin A.
1 year ago
Verified Reviewer
Swiss Crown
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
This was a nice trip. The boat and staff were amazing. The scenery of the Danube was spectacular but the most memorable part of the trip were the other passengers!
Laura H.
2 years ago
Verified Reviewer
Iris
Metz to Cochem
France, Luxembourg, Germany
Reik welcoming and friendly nature & Omar's cooking.
I learned never to be on the last trip of the season, the exterior of the boat was kinda 'sad' looking.
Guides should actually know where they are going and put safety of riders at the top of their concern. Paul was so careless he was dangerous.
I don't think I would've gone on this trip if I would've known that I wasn't free to ride/stop when I wanted to or even provided the route information. I've been on several trips with Backroads and this did not measure up.
Tripsite staff • 2 years ago Tripsite Staff
Thank you so much for taking the time to write to us, we appreciate it immensely! This season was incredibly difficult for guides and crew, every week it seemed we had to find new personnel because folks were out with COVID. However, the safety and comfort of our guests should be paramount. I'm so sorry to hear about your experience with the guide, I have already inquired about his behavior and will ensure it is dealt with properly.
For nearly all our tours, we provide GPS tracks for independent cycling. However, there are a select few guided trips, such as aboard the Iris, which are still strictly group tours. I am sorry this wasn't to your liking, I do believe the Iris will eventually provide information for self-guided riding but until then, we have other boats offering this service. I hope you were still able to enjoy other aspects of the trip, despite these issues
Vadim B.
2 years ago
Verified Reviewer
Romantic Road & the Bavarian Lakes
Germany
I liked the app showing the tracks, it would be even better if it automatically zoomed in around intersections. The bicycles are good (we used the non-electric enhanced ones), smooth gear switching, adequate gear ratio.
I am not sure if this is obvious to others, but a large part of this route (60km give or take) goes over gravel trails, which is not fun to say the least.
While hotels along the route are generally good, one night accommodation was a real dump, I did not expect that, and it was very disappointing.
A couple of suggestions:
- bring your own phone holder to make sure the phone with the map is mounted properly
- sometimes the luggage is left in the reception area, and sometimes put away in a storage room. Ask the receptionist if the luggage arrived to be sure, to avoid wasted time.
Carol W.
2 years ago
Verified Reviewer
Zwaan
Mosel & Saar
Germany
The reason we booked this trip was the I wanted to see a European rail-trail. It for us, was the highlight of the whole week.
Robert B.
2 years ago
Verified Reviewer
Olympia
Mainz to Strasbourg
Germany, France
The boat was wonderful as was the staff. Food too was excellent. There were two central problems with the trip. The first is the route. We had anticipated that the trip down the Rhine would be in beautiful sections building t instead we spent a week in heavily industrial areas where there was little along the river that was beautiful at all.
The second problem was that it appeared that no one from the company had checked out the route of the biking since it was first established since roads had closed and there were continuous diversions. As a consequence we (and when I say we i mean many of the bikers) were lost within 15 minutes of departing every day. While the trip was billed as "self guiding" clear and accurate maps are needed
Tripsite • 2 years ago Tripsite Staff
Thank you so much for taking the time to write to us.
We're so sorry your experience was less than stellar. The Rhine river is quite beautiful but there are certainly some sections that are more scenic than others. It seems this route needs some heavy updating, especially considering all the closures you have mentioned. Getting lost is no fun, and again I offer our apologies for the lack of proper direction. We will be making changes for the coming departures to ensure this route is as beautiful and scenic as our travelers expect.
Linda K.
2 years ago
Verified Reviewer
Zwaan
Mosel & Saar
Germany
Biking through the vinyatds.
Donald K.
2 years ago
Verified Reviewer
Swiss Crown
Along the Danube-Iron Gates
Germany, Austria, Slovakia, Hungary, Croatia, Serbia
The ship and the food were a very favorable part of the trip, lovely.
The bike tours were boring and ill described by the guide. Less farmland and more quaint villages would have met our expectations. The last day was the best.
William W.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Ship was very nice and staff were friendly and helpful. Everything was spotless clean and bed was comfortable. Dinner meals were pretty mediocre and some of sack lunches included greasy deep fried items. Bikes were in excellent condition and the bike routes were fine, but the written descriptions for navigating the routes were indadequate.
Tripsite Team • 2 years ago Tripsite Staff
Thank you so much for your comments! I'm sorry to hear about the route descriptions, the ability to navigate is essential on our tours and so this issue will definitely be addressed for the 2023 season. We supply GPS tracks as well, which definitely make the riding easier.
Alan B.
2 years ago
Verified Reviewer
Fortuna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Different city tours were the memborable part both positive and negative. We loved our tour with Peter in Vienna on bikes we did not like our tour with a different Peter in Budapest, he was rude to one of our rides, very opinionated against the West defense of Ukraine, and then left us in the middle of town since he had another tour to go to.
the communication about the departure from the very beginning was a fiasco and then throughout the German presenations were about 50% longer than the English ones. BUt Leslie the Tour Director did a great job overall.
Susan C.
2 years ago
Verified Reviewer
Zwaan
Mosel & Saar
Germany
The Moselle-Maar Cycling Trail offered a lovely change of scenery from the also beautiful Mosel River paths we followed most days.
Jennifer R.
2 years ago
Verified Reviewer
Zwaan
Mosel & Saar
Germany
See the beauty of the country and spending time with wonderful co-travelers. I was moved to realize the deep history of Germany, see vineyards EVERYWHERE, castles in nearly every view of the mountains, the lovely quaint villages and the friendliness of the people.
Denise P.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Overall the trip was enjoyable. But the food was quite bland. Also they asked about food restrictions/ preferences, but did NOT accommodate them in any way. The directions for the biking were lacking in detail and the maps could be more zoomed in, especially on the days with many turns and route marker variations. It should also be made clear that many of the routes were directly beside busy roads. It is a great itinerary.
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